Clear View Plumbing And Heating

The sewer/sanitary pipe which runs to the street broke off my house due to poor installation by the builder. For about $1850 Clearview ran a camera down, augered the line and ran a hydrojet. Clearview didn't identify or fix the problem and gave a very expensive quote to replace the line. Also, Clearview's salesperson was less knowledgeable than the person I chose to go with. In my experience, Clearview can provide you with prompt service, but I wouldn't trust the quality of their work and would expect to pay a very high price for it.

Gerry came out to our home, after we called Clearview for our furnace not working. He listened to what I had to say, explained what he was going to do and then did it. The main thing is when he was finished, my house was warm again. Great Customer Service and great follow up making sure I was happy with the service.

We had Dan come out to do some warranty work on our furnace as it was making a loud buzzing sound. Dan showed up when he said he would, and trouble shot what was happening, figured it out, fixed it and it is now working great! Dan is knowledgeable and just a great technician!

We had a plugged bathroom sink and a constant drip in a main drain pipe in our basement........so we called clearview in which we will not call again!! They could not figure out the drip and when it came to the plugged sink our plumber (Mark) went to work on it for 5 minutes then went to his truck to get a paper for us to sign then went back to work on it for about another 15 to 20 minutes came and got us and said he could not do it with that machine but with the other one he would be able to do it. We already paid him $500.00 before he even started so we said no. We then called another plumber and with in the hour our sink was fixed and our constant drip in the drain pipe. We then contacted them on this so they offered us $50.00 back I said that was not enough. Told them I was going to the BBB they then came back with a $100.00 to give back that was a slap in the face..... We also felt all they wanted to do was up sell us..... so beware I would not recommend them to anyone. Also you should not have to pay before the work starts.

We were in need of a furnace repair right away! Our furnace broke down and needed heat. I called around to a couple other companies, which failed to give me immediate service. I found Clearview Plumbing and heating on the Homestars website and gave them a call. My phone call was taken with a very pleasant and helpful girl and told us that someone would come out that day to service our furnace. They said the service guy would call 30 mins. prior to coming which he did. Dan R. showed up and was professional and fixed our furnace immediately, as he had the part on hand that we needed. I agree with some of the other comments that the price for our part was overpriced after finding the part online for half the price! Feel slightly ripped off.

We had some issues in our men's and women's washrooms, which caused us to call Clearview. We had used them on a previous occasion but this time was different. Luiz, the technician, showed up, and was professional. He did a great job and we are really happy with the work but this time we were not given an estimate and the final price for 3-4 hours work was quite shocking. When I called to discuss the price, I was handed-off to Luiz, and was told they have a set charge per repair - "the prices are in the computer, there is nothing I can do". I do not feel we received full value for the $1300 charge - we will be not using them again.

We had Mark come out from Clearview Plumbing & Heating. This was a very simple job, I was told that they would call before they came, they did that. Mark showed up when he said that he would. It's a little hard to be impressive when it's that simple of a job, but I was impressed with how efficient Clearview and Mark were.

We have had Clearview out so much that we are beginning to accept John as a part of our family. They have been a tremendous help in getting us taken care of and making sure that all of our plumbing & heating needs have been properly taken care of. John, in our opinion always deserves a pat on the back. There is no doubt in our mind that we will be using them again, and letting everyone know of what a truly great company that Clearview is. John is professional, AMAZING and always a pleasure to have in my home.

My story is similar to most reviews of Clearview. I was quoted an astronomical price but felt backed into a corner due to urgency of issue and non-refundable "Service Fee". I called around to other companies and was quoted anywhere from $150-$400 for work that Clearview wants $1200 for. identical story to other reviewers, this was for a "rebuild" of my existing faucet. Now I am attempting to complain, but no one with any authority will call me back. I even tried to cancel my appointment before a tech showed up, but no one returned my call. Unfortunately work went ahead without my approval, as it was for a rental property for which I am the landlord (was not on site). The only explanation I have received is that "Clearview is not the most expensive company". I challenge anyone at Clearview to find a plumbing company that is "more expensive".

BUYER BEWARE - Trust your gut with these guys, if it sounds like a rip-off, it probably is. Call around, it is better to lose the "Service Fee" then pay their insanely inflated prices.

To Clearview MGMT - I have cancelled my credit card, if you would like to contact me in regards to billing, please feel free, I have left several messages with your bookings line, you should be able to easily find my contact info :)

Clearview came out to check humidifier on my furnace, turns out the last company installed it wrong. They where very helpful in not only fixing the problem but also gave me some very good furnace maintenance advice.