Clear View Plumbing And Heating

The company appeared to be extremely overpriced and unfair.
Instead of cleaning the flame sensor, they replaced GOOD fan and flame sensor, which was good and just needed cleaning (the original flame sensor is successfully working in a different furnace for the second year already). The parts have been under manufacturers warranty, and Clear View took the fan (around $400 store value) with them and refused to give it back to the owner of the furnace, or proceed with the warranty claim through the manufacturer. Dealing with the company on the phone and by e-mail for more than a year was hopeless.
Be very careful using their services - I would never recommend them to anybody.

Mark gave us a great experience; He gave options, didn't push our choice, and laid out all the benefits to each. He explained everything and took the time to answer all of our questions. We're very pleased!
I did find the cost of the service quite steep for the amount of time spent on the solution.

Not happy! Took a morning off work for my 8am-noon and they didn't show up until 2pm! They answer the phone with something about being the most punctual plumber - not even close, and not even a courtesy call to say they were going to completely miss our time window, we had to phone at noon and find out what was going on. Won't be calling them again.

That's a great deal of money to replace a shutoff valve got other quotes 265.00 t0 365.00 you tell me whats the problem and a 70.00 dollar call just to look at it

John at Clearview took a big problem I had and gave me many options to consider. He then helped me decide the best option for this property. He worked with the other contractors to get the job done on time and within budget. I'll be saving my time and calling Clearview the first time from now on.

BE EXTREMELY CAUTIOUS BEFORE YOU ENGAGE THIS COMPANY. I cannot give a strong enough warning that you need to be very aware of Clearview's Pricing policies. I don't believe the company engages in anything that would be considered illegal however I would characterize their pricing for services and parts as being very unethical, dishonest and predatory. I will say that they get lots of positive comment on this site because they are very accessible, available for quick service and the technicians are polite and appear knowledgeable and possibly competent. Everything falls apart once they do an diagnosis of the problems. They have a "fixed price book" for services so everyone is supposed to pay the same for the same service. The website claims there pricing is reasonable. I would better describe the pricing as unethical and dishonest. I was fortunate enough to have called in a second company once I received the quote for services and found that my second company needed to replace a control board on my Lennox furnace and it cost me $550 dollars. The Clearview technician happily handed over a quote that he told me required me to either replace the control board with no warranty because the blower motor shorted it out for $1200 or replace both the control board and blower motor with full warranty at a cost of $3600. The other company I used told me to replace both which was not necessary would still only cost $1000 to $1200 total. Additionally once I called Clearview and confronted them on the pricing they would not let me speak with a manager (the lady on the phone said that they would only pass me back to her anyway) and I also asked them to give me more detail on the quote other than the 2 or 3 lines of abbreviations for $3600. They insisted that the detail in the quote was plenty and I didn't need anything further. It is blatantly obvious they are aware of their unethical business practices and were interested in only getting me off the line. I believe they prey upon people that are in a jam and believe that either they have the trust of the customer or don't have time to consider any other options and are willing to take complete advantage of them if they are able. The positive ratings for Clearview come mostly from the service provided by their techs for simple repairs, on any thing that involves a more complicated fix or repair the ratings plummet. I hope people take note and heed the many warning about this company.

Quoted $195 for travel and quotation for a leaking pipe. Two options presented, Option A for $675 and option B for over $1000. Appproval was given for option A and payment made. Technician then spent 45 minutes and determined that he could not complete the repair as more needed to be replaced. We were quoted an outrageous price of over $2000 to fix the problem, which we ultimately fixed for $1239 through another provider. When asked what the charge would be for the time attempting to make the repair, they responded with a 'diagnostic fee' of $250 which is according to them a standard charge but not quoted to us. I wouldn't recommend Clearview for the exorbitant prices, requested upfront payment (this is optional by LAW) and bad customer service. Although I might want to work as a plumber if the charge our rates are $250 for 45 minutes of work.

Had plumber come to do a simple drain clean out for my Mother in Law. I knew about the minimum fee for the service call It was a very simple drain clean out and she was told it would be over $500. She did not have anything to compare it to, so agreed. She was to have called me but didn't. The idea of a miminum fee of $500 no matter what the problem is shameful. They took advanctge of a little old lady who did undertstand. I will under no circumstances refer them any business and will go out of my way to expose their pricing policy. The work was acceptable Check about minimum fee first, you will probably choose someone else.

Clearview Plumbing & Heating has a great technician in Gerry. We had issues with our furnace not working properly, and he came out, was very knowledgeable, efficient, polite and really knew what he was doing. He did such a great job making sure that we were taken care of properly. Thanks Clearview and Gerry.

I called Clearview with a clogged kitchen sink, that I had been trying for 2 days to fix on my own. I finally gave up and called Clearview. WOW - what a great experience. From the call to book in, to the dispatcher calling me to let me know that my technician was on his way to Luiz showing up at my door. He was all around great! He explained exactly what he was doing, he was professional in his manner, told me what my options were from the band-aid fix to the long term solution. This service is exactly what I paid for. I loved him and the work that he did. My sink now works like a charm!