Clear View Plumbing And Heating

We have used your company several times in the past and you are my plumber of choice. From the time we book the appointment to the time your plumber tech walks out the door - we have always had a great service appointment.

Your CSR's are very knowledgeable and very helpful. For this last appointment - August 1st/4th - Hilary/Dermot worked with us on a time that would work, As we were taking possession of our new home on the 1st - we called and booked 2 weeks in advance and the CSR's were very patient in ensuring that we got a time that worked. Luiz showed up right on time and then proceeded to look at the work I needed done and gave me several quotes. When I chose the plan that worked for my pocket book - he did not get upset that it was not the most expensive one but just got to work. The fact that he immediately took it upon himself to call in to the office and get another time for Monday so that he could come back and finish was great.

Looking forward to working with you again soon.

We had a great experience with Gerry - he was thorough and professional, and detailed in his servicing of our Air Conditioner. All in all, he gave us excellent service!

The ClearView Team was excellent, the CSRs Sacha and Dermot, communicated with me frequently and kept me updated on who was coming and their ETA. Their constant communication through the entire process kept me informed and confident that ClearView is a dependable organization. I also enjoyed how easy it was to engage with the CSRs and ClearView through the technology they utilize like tablets/e mails/voice and their processes. Plumbing Technicians Scott and Mark were professional, courteous, skilled in there craft and also were great communicators. They took ownership of my plumbing challenges, explained the different options and what they recommend. Again the communication was constant. Their quality of work was excellent, clean, and they treated my house with respect. In Summary the ClearView Team provided an End 2 End service, they said what they did and did what they said. We even had a few laughs. I would most definitely recommend ClearView to friends and will use them for my next project to build a complete bathroom.

Mark C. was very knowledgeable and was on time for the servicing of our plumbing need. Able to complete the task and also gave us a clear picture of the task he is going to perform. His patience was very much appreciated. After completing the job he cleaned the place and made it very presentable. We wish him all the best with his career with ClearView plumbing.

Hey Team,
I think that you guys are the best plumbing company
I have ever dealt with.
Organized , Friendly and you were On Time , wow, thank you!
Armin

Sacha was amazing on the phone in helping us with an ongoing problem with our downstairs bathroom. She was extremely professional and understanding with us. Calling to verify our online request and clarifying the after hours cost etc., to calling to let us know how long Farrokh would be.She was also acceptional with providing us other options for payment and worked with us to come up with a feesible solution for all! And Farrokh also was extremely patient and very professional accessing the situation. I loved the fact that he wouldn't even enter the house without putting on his "booties" AWESOME! He was able to give an accurate evaluation and was able to FIX the problem. GREAT CUST. SERVICE ALL AROUND! We will definately be using you again and will recommend you to friends and family. Thanks again Steve and Shelley Brandon

WASTE OF TIME AND MONEY!! A trained plumber spends 20 minutes punching nonsense into an iPad only to tell you a ten minute job will cost $680 - then they charge you for the quote. I will be contacting the better business bureau now. ***Update following vendor reply: Called them to discuss the experience as recommended and spoke with a lovely dispatcher who appreciated the feedback but was confused by the call and unsure how to respond. In the end I did find a qualified plumber (Imagine Plumbing) that didnt come to my home to play with toys. He got the job done in 10-15 minutes for a little more than the "dispatch fee" charged by this lot, which in fairness they did disclose when I called them - strassing that it was refundable if I went ahead with the work...but who thinks a company will show up MANY hours later only to quote costs that are TEN TIMES what would be considered reasonable. I should have called the police asking if I could charge them with extortion. If you think my feedback is questionable, just read more reviews - this experience is standard for Clearview Plumbing

This was a good experience for us. Luiz was very helpful, gave us a number of product options to pick from, and was even willing to do additional work to replace an outside water valve. He was great!

Had Clearview out this morning. After evaluating the first problem concerning out toilet, the technician took how long before he could find the price on his ipad. After that he had long stories, job not guaranteed he said and it seemed overpriced to me so i did not accept the offer. Next problem in our home same story. So when it was time for him to leave, he said I owe over $200 for diagnosis! I doubt his so called diagnosis were correct. Long story short, he told his manager he already worked 30 minutes on this job which he did not. He did not even start to work on the job cause he told me our main shut down of the water is defective. I called the manager who accepted my complaint and he only let me paid for the service call as agreed on the phone before they came out. When I had to pay their ipad could not connect to the internet and after 2 long tries I paid cash and did not even get a receipt. Very dodgy.

The company appeared to be extremely overpriced and unfair.
Instead of cleaning the flame sensor, they replaced GOOD fan and flame sensor, which was good and just needed cleaning (the original flame sensor is successfully working in a different furnace for the second year already). The parts have been under manufacturers warranty, and Clear View took the fan (around $400 store value) with them and refused to give it back to the owner of the furnace, or proceed with the warranty claim through the manufacturer. Dealing with the company on the phone and by e-mail for more than a year was hopeless.
Be very careful using their services - I would never recommend them to anybody.