BE EXTREMELY CAUTIOUS BEFORE YOU ENGAGE THIS COMPANY. I cannot give a strong enough warning that you need to be very aware of Clearview's Pricing policies. I don't believe the company engages in anything that would be considered illegal however I would characterize their pricing for services and parts as being very unethical, dishonest and predatory. I will say that they get lots of positive comment on this site because they are very accessible, available for quick service and the technicians are polite and appear knowledgeable and possibly competent. Everything falls apart once they do an diagnosis of the problems. They have a "fixed price book" for services so everyone is supposed to pay the same for the same service. The website claims there pricing is reasonable. I would better describe the pricing as unethical and dishonest. I was fortunate enough to have called in a second company once I received the quote for services and found that my second company needed to replace a control board on my Lennox furnace and it cost me $550 dollars. The Clearview technician happily handed over a quote that he told me required me to either replace the control board with no warranty because the blower motor shorted it out for $1200 or replace both the control board and blower motor with full warranty at a cost of $3600. The other company I used told me to replace both which was not necessary would still only cost $1000 to $1200 total. Additionally once I called Clearview and confronted them on the pricing they would not let me speak with a manager (the lady on the phone said that they would only pass me back to her anyway) and I also asked them to give me more detail on the quote other than the 2 or 3 lines of abbreviations for $3600. They insisted that the detail in the quote was plenty and I didn't need anything further. It is blatantly obvious they are aware of their unethical business practices and were interested in only getting me off the line. I believe they prey upon people that are in a jam and believe that either they have the trust of the customer or don't have time to consider any other options and are willing to take complete advantage of them if they are able. The positive ratings for Clearview come mostly from the service provided by their techs for simple repairs, on any thing that involves a more complicated fix or repair the ratings plummet. I hope people take note and heed the many warning about this company.
- Approximate cost of services:
- $3,600.00