HomeWater

Water Filtration & Purification
Toronto ON M5C 2K3
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93%

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Reviews by rating (past 12 months)

Reviews for HomeWater

Average customer rating:
9.2 10 (246 reviews)

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Russell in Toronto
Russell in Toronto
1 review Paisley, ON
10/10

Customer service

With times as they are and money not buying as much as it use to I thought I would pay out my contract. Thanks to Abhifhek we found another solution that I am very happy with. Great customer service!
Thanks again Abhifhek ( I hope that is the right spelling)

Approximate cost of services:
$30.00
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Company Response

We're very happy that we were able to find the right solution for you. Thank you for letting us know and for mentioning the agent who assisted you. We appreciate you taking the time to submit a review and we appreciate your continued business. Thank you!

Teresa
Teresa
1 review Hamilton, ON
8/10

Filtration

I have 2 units installed it does help with the bleach smell that used to be in water and the taste I feel more at ease knowing my system is filtered.

Approximate cost of services:
$38.00
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Company Response

It's great to hear that having our filters installed has added to your peace of mind about your drinking water. Our filters do significantly reduce the amount of chlorine which helps to improve the taste and smell of your drinking water. Thank you for taking the time to submit a review. We appreciate your comments.

Sydney in Toronto
Sydney in Toronto
0 reviews Toronto, ON
10/10

Home water

Every time I have every called about anything I was met with exceptional help. I called today to pay my bill and Joseph was so helpful and kind. I love the product I was sold and I love how easy it is to get in contact with an actual representative.

Approximate cost of services:
$170.00
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Company Response

We value every one of our customers and we strive to always provide the best possible customer service. We have noted Joseph's excellent service on his call with you and we appreciate you taking the time to let us know about your experience. Thank you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Home water filter

I was renting the home water filter for a few years. It was a great product. I really enjoyed having fresh cleaner water from all my taps. I recently moved and found my experiences with customer service very pleasant.

Approximate cost of services:
$700.00
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Company Response

Thank you for your comments. We're glad to hear that you have been happy with our filter. We are adding new items to our product line so if you haven't checked our website for a while, you may want to take a look at our new offerings. Thanks again for taking the time to submit a review. We really appreciate hearing from you.

Cherie in
Cherie in
0 reviews Ajax, ON
10/10

Easy switch

I was with green life which is now homewater. I was being charged way too much through my gas company for something I didn't even want.. I phoned to cancel and ended up keeping it at a lower rate because the customer service was so great!

Approximate cost of services:
$0.00
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Company Response

We're very happy that we had the opportunity to work with you to address your concerns and provide an option that would work for you. Our Customer Service team is here to assist and to help find the best solutions for our customers.
Thank you for taking the time to submit a review. We appreciate your comments.

Sandrea
Sandrea
0 reviews Orangeville, ON
8/10

Great product and service

Had this filtration system installed over 4 years ago and never had any issues. Greet product and good customer service.

Approximate cost of services:
$60.00
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Company Response

Thank you for submitting a review. We value your feedback and appreciate you taking the time to comment. Our highest priorities are to build the best quality products and to provide the best possible customer service and we're very pleased that you have a had a great experience with Home Water.

Private User
Private User
Private User reviews Brampton, ON
10/10

Product Whole house water filtration

My name is Tony, I was been renting the whole house water system from home water company for 10 years until now, we are very happy, on Tuesday May 31, 2022 at 4:30pm. I did call the company and talked with Mr. Satwick to complain about the system we had about 10 years old and the bill is too high, Mr. Satwick written down the complaints and said let me talk to my manager and I will call you back tomorrow. I know a lot of company they said that but you
never know if they will call you back or not. But surprise
Mr. Satwick did call me back and offered us a new whole
house water system also reduced down the bill more that
were asking for. I would like to recommend the employee
name Mr. Satwick to be the employee of the month, he is very polite, helpful, very patient but most important he
kept his promised and return your call back.

Thank you Mr. Satwick

Approximate cost of services:
$0.00
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Company Response

Hi Tony, we strive to always provide the best possible service for our customers whether it is working with our customers to ensure their satisfaction or offering the highest quality products for their homes. We have taken note of the excellent service provided by Mr. Satwick and we appreciate you taking the time to let us know of your recent experience.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Perfect water filter system!!

The best tasting water. The quality of water is amazing, tastes and smells so fresh. Easy to install and best of all they send me my filters when they need to be changed. Excellent service. Highly recommend this product to everyone.

Approximate cost of services:
$20.00
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Company Response

It is great to hear that you are happy with our filter and our service. Thank you so much for sharing your feedback and taking the time to let us know about your experience with our product and our customer service team.

Sheikh
Sheikh
0 reviews Toronto, ON
10/10

Great filer, awesome service!

Were really happy with our filter. The service man was efficient and knowledgeable and he was very respectful of my property. This is a great filter and I would recommend it to anyone who wants to improve the water in their home.

Approximate cost of services:
$200.00
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Company Response

Thanks so much for letting us know that you are happy with our system. We are proud of our technical and customer service teams and we insist on superior quality in all aspects of our product development and testing. Thank for submitting your comments. We appreciate you taking the time to do so.

Ken in Toronto
Ken in Toronto
0 reviews Toronto, ON
10/10

Water Filter15

Got water filtration system last month. Install was easy, water tastes great. Customer service is very good!

Approximate cost of services:
$15.00
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Company Response

We are very pleased to hear that our Customer Service team was able to help you and that you are enjoying our filter. It means a lot to us to receive feedback from our customers and we really appreciate you taking the time to submit a review. We know that you will continue to enjoy all of the benefits of the filter.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HomeWater

We believe that the water we use in our homes should be just that - water. It doesn't need the extra stuff like Chlorine, Lead, Volatile Organic Compouns (VOCs) and countless other contaminants that so often end up in our water. We make filtration solutions designed to deliver great-tasting water ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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