HomeWater

So I received a letter after years of having this service billed to my enbridge account. Was surprised to see a $678.00 fee for a payout of the service . So when I called I spoke to Brittle a customer service representative. Who explained there was no more third party billing available! He walk me through the process and we agreed on a resonable payment date . Very knowledgeable and polite . Great customer service. Very patient and understanding and the matter was resolved to catch up on the payments for the unit .

Technician was friendly.
Came in and explained everything clearly.
He was in and out in less than a half hour.

Needed help how to change filter
But was not sure if I was doing it right

Home water has always been kind and courteous to my needs and they reward loyal customers. A great company providing my home with great drinking water from any faucet. I appreciate their service!

The service is excellent and my home water filtration system works without issues. I called a few times for help on replacing filters.. they always sent a techitian promptly.

I absolutely love the product and there customer service is top notch, I dealt with Rashmi in customer service and she helped me get everything set up initially and any issues I had further down the line she had cleared up with zero problems. They are fast and professional and just amazing to deal with

Customer service is excellent. The product is very useful, at a monthly cost that is affordable.

Ive been with this company for 10 years. They change its name but the service was good and updated. Britto was so kind customer service representative.

I have been having issues with the monthly payments charged to my credit card. The representative actually ´was very helpful and respectful. He offered to clear the issue and correct the amount of the payment. The team is always very professional.

Very satisfied with the service and product. Also very happy how quick they answer the phone.