Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Heating & Air Conditioning
Roy Inch & Sons Home Services by Enercare
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94%

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Reviews by rating (past 12 months)

Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (558 reviews)

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Kathy in London
Kathy in London
1 review London, ON
10/10

AC Maintenance

My husband and myself were very pleased with Jesse. During our annual maintenance Jesse found a problem and was able to fix this very quickly. He was very professional and took the time to explain every step of the way. He was very polite. A small thing he did that meant a lot to me was he squatted down to be on my level while I was sitting. Would gladly have Jesse in our home again.

Approximate cost of services:
$154.47
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Company Response

Kathy, we appreciate your business and are pleased to hear that our technician was able to provide you with the top notch service that you needed. Thank you!

Ken Andrews in London
Ken Andrews in London
1 review London, ON
10/10

Spring service

We have enjoyed consistently exceptional service from Roy Inch and Sons over the years, since we moved into our first home in fact in 1983. Krys, the maintenance technician on this call, did a superb job - he was on time, very professional, got the air conditioner ready for summer, and checked the humidifier on the furnace which I asked about. Krys answered fully and helpfully the standard questions I'm sure he hears all the time, and was a pleasure to deal with. We look forward to continuing our association with Roy Inch and Sons.

Approximate cost of services:
$119.00
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Private User
Private User
Private User reviews London, ON
8/10

Annual furnace maintenance with purchase of ongoing agreement

We are pleased with Roy Inch's service of our furnace and air conditioner. We have them in twice a year and their staff is professional, neat and polite. I love that they bring boot covers so they don't get our house dirty when they walk around to do their work.

Approximate cost of services:
$245.00
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Company Response

We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

Private User
Private User
Private User reviews London, ON
10/10

Annual Service on AC and Furnace

I have just had my annual service on my AC and furnace and wish to comment on my experience. Jesse from Roy Inch and Sons arrive on time and was very professional in everything he did. When he was finished he took the time to explain everything he had done. I never felt as if he was rushing to leave or that this was no important. I would remain with Roy Inch and Sons in the future because of my experience with Jesse. A job well done.

Approximate cost of services:
$400.00
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Company Response

We appreciate your business and are pleased to hear that our technician was able to provide you with the top notch service that you needed. Thank you!

Private User
Private User
Private User reviews Lakeside, ON
10/10

Duct Cleaning

Jordan from Roy Inch came out to clean our duct work (which hadn’t ever been cleaned to my knowledge). We called, and the next business day we had an appointment! Very fast booking! Jordan called ahead when he was on his way, and arrived exactly on time, which was awesome given we have small children! He was very informative, professional, and was very tidy. We were very happy with the services provided, and will not be using any other company. Thank you!

Approximate cost of services:
$400.00
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Company Response

Thank you for taking a moment to share this wonderful review. We are glad to hear that we were able to take care of your problem and look forward to continuing to do business with you in the future!

C in London
C in London
1 review London, ON
10/10

Duct cleAning

Excellent service by Jordan M. I had to postpone like appointment to another date and time and they were most accommodating at Roy inch office Jordan explained everything he was doing or going to do and I'm very pleased with the service

Approximate cost of services:
$400.00
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Company Response

We appreciate your business and are pleased to hear that our technician was able to provide you with the top notch service that you needed. Thank you!

Carole in London
Carole in London
1 review London, ON
10/10

Highly Recommend!!!

We were exceptionally pleased with Roy Inch & Sons London. Our technicians Jordan Martens who looked after our duct cleaning & Brandon Inch #218 who provided the maintenance on our air conditioner. They both called prior to there arrival. They were both respectful of our home. They were professional and there workmanship was definitely a 10+. We would highly recommend Roy Inch & Sons London!! You guys ROCK!!! ?

Approximate cost of services:
$380.00
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MB in London
MB in London
1 review London, ON
10/10

Excellent Service & Service Technicians

As always, the service provided by this company was excellent. My technician, Krys, called in advance to let me know he was on his way (even earlier) and he was courteous, outgoing, friendly and informative. He did above and beyond a "routine" check, also cleaning up the A/C unit outside . He answered all my questions and ensured that I was fully satisfied with the service provided.H even called later that night to ensure A/C was indeed working. (WAS) I am always impressed with the service technicians and service provided by Roy inch and Sons. as a widow, I rely heavily on their service and advice re maintenance and furnace condition - and I am NEVER disappointed.
Kudos to Krys and his fellow technicians, and thank you so very much!
Satisfied Customer Always,

Mrs. Mary Brand
Plymouth Avenue
London

Approximate cost of services:
$240.00
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Private User
Private User
Private User reviews London, ON
10/10

Excellent Service!

Brandon called ahead of time, thereby allowing me to take care of last minute items prior to his arrival. He ensured that the maintenance was performed quickly and without issue. He is a courteous and patient individual. His professionalism is exemplary.

Approximate cost of services:
$245.00
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Company Response

We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience! Thank you!

Richard Bain in London
Richard Bain in London
2 reviews London, ON
10/10

Great Furnace Service

Thanks Jesse for the awesome courteous service. A real pleasure to meet you and have you in our home. Thanks also for the air conditioner advice. See you again next year.
Richard Bain

Approximate cost of services:
$44.00
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Company Response

Richard, we are thrilled to hear that Jesse demonstrated top notch service! Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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