We are extremely pleased with Roy Inch & Sons. We started our process when we met with Audrey (sales consultant). Audrey reviewed our options with possibly replacing our Furnace, Air Conditioner & Water Heater, installing an HRV and completing a Duct Cleaning. We decided to get everything done (which we don’t regret one bit). On the day of our installation, we had three install technicians (Colin, Jeremy and Jordan) and also Chris (the plumber). All of them were GREAT…very professional, knowledgeable, completed the work quicker than we expected and fully engaged with us throughout the day with answering our questions. They all did an awesome job with our installation and the clean-up afterwards. We are amazed how quiet our units are compared to our old units and especially happy that we did decide to get our Ducts cleaned. We would recommend Roy Inch & Sons 110% !!! Thank you Roy Inch & Sons, you now have customers for life.