First Call Heating And Air Conditioning

Heating & Air Conditioning
Sherwood Park AB T8A 2J6
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HomeStars
Heating & Air Conditioning
First Call Heating And Air Conditioning
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76%

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Reviews by rating (past 12 months)

Reviews for First Call Heating And Air Conditioning

Average customer rating:
9.3 10 (97 reviews)

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Paul from Sherwood Park
Paul from Sherwood Park
1 review Sherwood Park, AB
10/10

Furnace Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was great. Heath was great when he came, arranged for a temporary furnace on a very cold day and arranged a convenient installation date. The fellows that did the temporary furnace were great as were the installers of the new furnace. A very clean and smooth install.
I did have some questions after the fact and Donna was great and getting them for me and clarifying the annual service program.

Approximate cost of services:
$6,500.00
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Company Response

Thank you for taking the time to provide this review. Your feedback was shared with Heath and the installation team. Please don't hesitate to contact us for any future services you may require. Donna, Brad and Dave

Private User
Private User
Private User reviews Sherwood Park, AB
10/10

Plumbing and Bathroom Fan

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Richard & Andrew were extremely professional in their work and paid the utmost attention to ensuring that our house was protected during all aspects of the work.
They were a pleasure to have in the house!

Approximate cost of services:
$985.00
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Company Response

Thank you for taking the time to provide this review. We have passed on our comments to Richard and Andrew. If there is anything that we can be of assistance of in the future, please do not hesitate to contact us. Donna, Dave and Brad

Anne-Louise C from Sherwood Park
Anne-Louise C from Sherwood Park
1 review Sherwood Park, AB
10/10

garage heater and plumbing repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

All workers were prompt, courteous, helpful and informative. The free check found a couple of problems that I was not aware of, and these were addressed the next day. The invoice and payment procedure through the smart phone was very convenient.

Approximate cost of services:
$425.00
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Company Response

Thank you for your kind words. If there is anything further that you require, please do not hesitate to call our office. Dave, Brad & Donna

Deb B from Sherwood Park
Deb B from Sherwood Park
1 review Sherwood Park, AB
10/10

Plumbing Repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Mitch went above and beyond by taking control of finding the reason for my sewer backup! I realize these types of calls may not be the best to take, but relieving the anxiety for us was fantastic. I'm so grateful for the prompt attention of getting someone out as quickly as you did and the professionalism of your staff!

Approximate cost of services:
$480.00
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Company Response

Thank you for providing this review. Plumbing is a new addition to the services we offer here but we made sure to hire the best journeymen available for this new line of work. If we can be of any further service to you, please do not hesitate to call our office. Thank you, Brad, Dave and Donna

Danelle B from Sherwood Park
Danelle B from Sherwood Park
1 review Sherwood Park, AB
10/10

Humidifier Installation with Furnace Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Brad was very friendly, knowledgeable and he did a great job. He even made an up sale with a component inspection of my home and I am having your company out to price out a new hot water tank or two. If I owned your company I would be happy to have an employee like him

Approximate cost of services:
$525.00
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Company Response

Thanks for taking the time to provide this review, Danelle. I have passed on your comments to Brad and our whole team. If we can be of further assistance, please do not hesitate to contact us. Donna, Dave and Brad

Pat M from Sherwood Park
Pat M from Sherwood Park
1 review Sherwood Park, AB
10/10

Lennox Furnace & Humidifier

Replace a 28 yr old Lennox furnace. From start to finish a positive experience with First Call. Installers Levi & Richard provided fast & efficient workmanship as well explained operating procedures, etc. County Inspector attended all work approved. Would not hesitate to recommend First Call.

Approximate cost of services:
$7,800.00
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Company Response

Thank you for providing your feedback on our service and we will be sure to pass it on to Levi, Richard and their manager Brad. If there is anything else that you require in the future, please do not hesitate to contact us. Donna, Dave & Brad

jakjos from Sherwood Park
jakjos from Sherwood Park
1 review Ardrossan, AB
10/10

Installed garage furnace

I found this company using HomeStars and was very happy. They were delayed in coming out, but contacted me well in advance. Courteous, friendly, completely intent on my satisfaction with the end product, cleaned up completely. Top Notch - I would not hesitate to recommend them or use their services again.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for taking the time to provide this review. If there is anything that we can do for you in the future, please don't hesitate to call our office. Brad, Dave and Donna

Winn S from Sherwood Park
Winn S from Sherwood Park
1 review Sherwood Park, AB
10/10

review of old hot water tank/purchase of new one

Service was prompt, courteous, and professional! Nothing more could be asked to make our experience any better with First Call Heating and Air Conditioning. They are certainly our go-to for any heating/plumbing needs.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for providing this feedback. We do appreciate you taking the time. If you have any questions or concerns about your installation, feel free to call our office anytime. Donna, Dave and Brad

Margaret from Sherwood Park
Margaret from Sherwood Park
3 reviews Sherwood Park, AB
10/10

HE Furnace, Air Conditioner, Hot Water Tank

Thank you First Call for a job well done ! Louis, who came out to do the estimate, was very informative.Brad, one of the owners, came to do measurements. I mentioned concern about my hardwood floors. When Andrew and Connor came to do the installation Brad had purchased covering for my hardwood. Thanks Brad ! Both days of the installation Andrew phoned to let me know they were on their way. Andrew and Connor were very careful when bringing in the new stuff and removing the old. They were very efficient in doing the installation. When the job was completed they took time to explain the Wi-Fi thermostat to me. After they finished they cleaned up thoroughly both inside and out. There was a small glitch with the hot water tank and a day after the installation, which was on a Saturday, I did not have any hot water. I phoned the service line and Jeremy, who was on service call, came out and fixed it. The next day he followed up with a call to make sure I had hot water. Everyone I dealt with from First Call was very professional. It was obvious there was a lot of respect and trust between employees and owners and this was passed on to the consumer . I would highly recommend First Call to be the first and only call you make for all your heating and cooling needs.

Approximate cost of services:
$13,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to provide this feedback Margaret. We will pass on your kind words to all of those involved. If there is anything that we can do for you in the future, please do not hesitate to ask. Donna, Dave & Brad

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about First Call Heating And Air Conditioning

First Call Heating & Air Conditioning is a one-stop service for all your heating, air conditioning, plumbing and duct cleaning needs. We offer repair, service and installation of heating and cooling systems, indoor air quality products, hot water systems, boiler systems and duct cleaning. We have service technicians available 24 ...
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