First Call Heating And Air Conditioning

Heating & Air Conditioning
Sherwood Park AB T8A 2J6
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HomeStars
Heating & Air Conditioning
First Call Heating And Air Conditioning
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76%

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Reviews by rating (past 12 months)

Reviews for First Call Heating And Air Conditioning

Average customer rating:
9.3 10 (97 reviews)

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Bert in Toronto
Bert in Toronto
1 review Toronto, ON
10/10

Excellent service

Excellent service both in doing our vents and installing a new water heater. Very professional both in personnel and equipment. We signed up for the upper end servicing of the furnace and hot water heater based on their reputation and our own experience.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to provide this review, Bert. Happy to hear that you were pleased with the service and we will work hard to keep your business and customers, such as yourself, satisfied.
Your First Call Team

Private User
Private User
Private User reviews Edmonton, AB
10/10

Heating and Air Conditioning upgrades

Very professional company right from the quoting stage through to installation. Their staff is very knowledgable, courteous, and careful when it comes to working in ones home. They are reasonably priced and I would recommend them for any of your heating, air conditioning or furnace cleaning needs. We had all of our mechanical installed and also serviced by them. If we had to replace anything in the future they would be our number one choice again

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to provide this review. We appreciate our loyal customers and happy we could be of assistance when you needed us. If you need anything in the future, please do not hesitate to call. Sincerely, your First Call Team

Penny Blackley in Sherwood Park
Penny Blackley in Sherwood Park
1 review Sherwood Park, AB
10/10

Furnace repair and duct cleaning

Very knowledgeable and professional staff. I have recommended First Call to a number of my friends and colleagues and everyone has been very pleased with the outcome. First Call is number one on my list for home services.

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to provide this review, Penny. We appreciate your continued support of our company. If you need anything in the future do not hesitate to call us. Sincerely, your First Call Team

Private User
Private User
Private User reviews Sherwood Park, AB
10/10

Repair to Furnace

It was early Sunday morning, and we noticed it was chilly in the house. It was in January and -25, so getting colder by the minute! Called First Call at 7:30 am on Sunday morning. Joel was "on call" and took care of us.Great service, quick response time. I would totally use and recommend this company again.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for taking the time to provide this review. Happy to hear that Joel was able to get to you quickly and take care of your issue. If we can be of further assistance in the future please don't hesitate to call our office. Donna, Dave and Brad

Kim in Sherwood Park
Kim in Sherwood Park
2 reviews Sherwood Park, AB
10/10

Product and service - hot water tank issues

Wonderful people offering great options and reliable service. They are always my FIRST CALL! It is easy to support a local business that has put a lot of passion and care into growing a family business.

Approximate cost of services:
$600.00
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Company Response

Thank you for taking the time to provide your feedback, Kim. We appreciate your continued support and look forward to serving Sherwood Park and Edmonton for many years to come.

Nicholas Farnden in Edmonton
Nicholas Farnden in Edmonton
1 review Edmonton, AB
10/10

Basement Plumbing Back Up and Furnace Maintenance

Thorough and Dealt with an Issue Quickly to my Complete Satisfication

I have to say when you have a plumbing issue in the basement of your house, it is never a fun or easy situation to deal with. Unfortunately, it is not always easy to tell what is going on in the pipes and sewer lines of your home, we thought the problem was solved the first go around and when the problem persisted (no fault to the plumber or service) First Call was very quick to act, solved the problem, brought in another company that was better equipped to finish the job and offered responsive service.

Since then, I have used them for my furnace maintenance and are wonderful to deal with. I trust their expertise and have referred them to others.

Approximate cost of services:
$500.00
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John A.
John A.
2 reviews Sherwood Park, AB
10/10

Furnace and Air Conditioning

We contracted First Call to replace our furnace in 2010. At that time we decided to add air conditioning. We were very happy with the product and installation and all subsequent inspections and maintenance. We have since had them replace out hot water tank and were happy with the price and service. The staff are knowledgeable, courteous and professional. Their technicians take the time to explain what they have done during inspections and make recommendations as required. I would certainly recommend this company for any services they offer.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for taking time to provide this feedback John. It is always great to hear from long time, loyal customers. We hope that we can continue to be of service for many years to come.

phil.cutts.bills
phil.cutts.bills
1 review Sherwood Park, AB
10/10

Duct cleaning

Excellent! Very happy with the professional staff as well. The work was was well done and in a timely manner.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to provide this review Phil. We have shared your comments with our duct cleaners and their manager. Donna, Dave and Brad

Serge in Edmonton
Serge in Edmonton
1 review Edmonton, AB
10/10

Central A\C installation

Starting at the beginning, the quote was clearly identified and 4 options were provided. All features and options were explained in details and was provided documentation to help in the decision process. Had to deal with my condo board and had to call my rep twice after hours and both times he answered his phone and provided all the information I required. This helped getting the Condo decision along faster and was greatly appreciated. Had two distinct installations. One for cleaning the ducts and the second for the A\C installation. Both times, the installers arrived in time and were great to interact with. They even provided information about some components I already had on the furnace that I didn't know. I was recommended by multiple friends to use First Call and I would recommend them without hesitation. Friendly people & great service.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for taking the time to provide this review. We work hard to exceed customer expectations and are happy to hear that you were satisfied with the entire process. We are here if you need us for anything in the future. Donna, Dave & Brad

Trudi W from Sherwood Park
Trudi W from Sherwood Park
1 review Sherwood Park, AB
10/10

Heating Repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was a great experience. I called first thing in the morning and in a little over an hour the service technician was at my house. The problem was corrected and I received a copy of my invoice in my email. It was all very efficient and easy!

Approximate cost of services:
$538.00
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Company Response

Thank you for taking the time to provide this feedback Trudi. We are happy to hear we were able to help you out so quickly and efficiently. If you need anything in the future, please do not hesitate to contact us. Brad, Dave & Donna

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about First Call Heating And Air Conditioning

First Call Heating & Air Conditioning is a one-stop service for all your heating, air conditioning, plumbing and duct cleaning needs. We offer repair, service and installation of heating and cooling systems, indoor air quality products, hot water systems, boiler systems and duct cleaning. We have service technicians available 24 ...
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