HE Furnace, Air Conditioner, Hot Water Tank
Thank you First Call for a job well done ! Louis, who came out to do the estimate, was very informative.Brad, one of the owners, came to do measurements. I mentioned concern about my hardwood floors. When Andrew and Connor came to do the installation Brad had purchased covering for my hardwood. Thanks Brad ! Both days of the installation Andrew phoned to let me know they were on their way. Andrew and Connor were very careful when bringing in the new stuff and removing the old. They were very efficient in doing the installation. When the job was completed they took time to explain the Wi-Fi thermostat to me. After they finished they cleaned up thoroughly both inside and out. There was a small glitch with the hot water tank and a day after the installation, which was on a Saturday, I did not have any hot water. I phoned the service line and Jeremy, who was on service call, came out and fixed it. The next day he followed up with a call to make sure I had hot water. Everyone I dealt with from First Call was very professional. It was obvious there was a lot of respect and trust between employees and owners and this was passed on to the consumer . I would highly recommend First Call to be the first and only call you make for all your heating and cooling needs.
- Approximate cost of services:
- $13,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for taking the time to provide this feedback Margaret. We will pass on your kind words to all of those involved. If there is anything that we can do for you in the future, please do not hesitate to ask. Donna, Dave & Brad