Elite Appliance Service – Toronto

Appliance Repair
Toronto ON M6A 2X7
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Write a Review

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Appliance Repair
Elite Appliance Service – Toronto
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81%

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Reviews by rating (past 12 months)

Reviews for Elite Appliance Service – Toronto

Average customer rating:
9.2 10 (1603 reviews)

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Private User
Private User
Private User reviews North York, ON
0/10

Terrible Service

They came to repair my fridge fairly promptly. They claimed they fixed the fridge, but it only wrked for a couple of days and then it stopped working again.

They came back and did something else and again the fridge only worked for a couple of days.

Finally, they told me that the fridge was not repairable because the part needed was no longer available. This whole process took about a week and I ended up being charged $430 for a repair that could never have been done in the first place.

Had they told me after their first repair visit that the fridge was not fixable and charged me for that visit alone. I would have no issues.

But they came back a second time tried to repair it and did not succeed then charged me for all the visits that failed to repair the fridge.

I ended up ordering a new fridge which took almost a month to be delivered.

Approximate cost of services:
$430.00
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Company Response

We take every piece of feedback seriously and are committed to providing exceptional service. After a thorough search of our customer records, we regret to inform you that we have no record of providing service to you. Additionally, your review is missing a work order number, which is a standard reference we provide to all our customers at the point of booking service. To ensure the authenticity of reviews and to address any issues effectively, it is essential for our customers to include their work order number in their feedback. If you have indeed used the services of Elite Appliance Service, please provide your work order number or contact us directly at 1-866-568-0355. We are dedicated to transparency and continuous improvement, and we welcome the chance to investigate and resolve any legitimate concerns you may have. We thank you for your understanding.

Sincerely,
Elite Appliance Service Team

Private User
Private User
Private User reviews Vaughan, ON
10/10

Refrigerator fix work order number 574155

Purchased Best buy extended appliances insurance. Technician come second day after call. Fixed problem right away

Approximate cost of services:
$100.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

Rampu
Rampu
1 review Markham, ON
8/10

work order number :574247

It was a warranty repair from Electrolux. Prior to elite there was company dispatched and the guy did no due diligence. Elite was professional answered all queries , checked thoroughly and returned back to replace.
From start to finish was a good experience with a seasoned technician.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

DEe
DEe
1 review , ON
10/10

Great Service

Elite Appliance was great at arranging and communicating. Technician knowledgeable and was on time. Appliance repaired ! Recommend

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

ltotino
ltotino
2 reviews North York, ON
10/10

Fridgedaire Gas Range repair

I purchased a new gas range from Costco last week and after it was all set up it was determined that the oven was not igniting. Elite Appliance repair was dispatched to my home and Andy was able to determine the issue very quickly. The repair was completed and the range now functions properly. Thank you Andy and Elite Appliance Repair. Awesome job!!

Approximate cost of services:
$0.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

jenn8011
jenn8011
1 review Whitby, ON
10/10

dryer repair

My dryer was making a horrible noise, the technician came and promptly fixed the problem and offered some other tips on caring for my machine. the cost was covered by my warranty

Approximate cost of services:
$188.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

MARTIN
MARTIN
1 review York, ON
10/10

Dishwasher pump replacement WON 569344

Great service! I called Elite for a weird noise coming from my LG dishwasher and they arranged an inspection the next day. The technician is super friendly and diagnosed the issue. My dishwaser required to replace the water pump and I didn't expect the work was done really fast. I got the new parts within the next couple days and the job was done professionally. The technician

Approximate cost of services:
$1.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

Private User
Private User
Private User reviews Kingston, ON
9/10

Dishwasher

Dishwasher wasnt working right from the start finally used the warranty, pressure is not strong

Approximate cost of services:
$1.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

AJF42 in Kingston
AJF42 in Kingston
1 review Kingston, ON
10/10

Washing Machine-LG sidekick

The technician just left my house and not only did he did an amazing job fixing my washing machine quickly, he provided recommendations on what to look for in the future in case it happens again. He was polite and also brought a pair of indoor shoes. He left the place better than he found it. Cant ask for anything better. Would definitely call them again!
WO reference: 574022

Approximate cost of services:
$100.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Devi
Devi
1 review Scarborough, ON
10/10

Refrigerator service (work order number :573400)

I recently purchased a LG refrigerator and started having issues with the freezer over cooling and these ice shavings all over the freezer. I called GE and they registered my request and put me in touch with Elite appliance service. I got a call within 48 hrs to book a service. The tech who showed up was very professional and he fixed the issue (seal not proper). He even cleaned up the wet mess that was inadvertently caused from all the ice and water. He left my kitchen as clean as before and fixed the issue. I was very happy with his professionalism and quick work (work order number :573400).

Approximate cost of services:
$10.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service – Toronto

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our ...
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