Elite Appliance Service – Toronto

Appliance Repair
Toronto ON M6A 2X7
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HomeStars
Appliance Repair
Elite Appliance Service – Toronto
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88%

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Reviews by rating (past 12 months)

Reviews for Elite Appliance Service – Toronto

Average customer rating:
9.2 10 (1482 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
0/10

Diagnostic

Do not trust this company. They are dishonest. They do not tell you about the flat rate fee at time of diagnostic.

Approximate cost of services:
$175.00
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Company Response

Our diagnostic fee is very thoroughly explained over the phone we are transparent that our tech will then provide a quote. We cannot quote on something we don't know needs repairing.

Lak
Lak
5 reviews North York, ON
10/10

Re: work order 544807

My gas dryer was making a horrible noise. I contacted Elite and was able to make an appointment same day. The replacement part can ASAP and the technicians were quickly back to repair it. Great job and service

Approximate cost of services:
$440.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Private User
Private User
Private User reviews North York, ON
10/10

Oven repair

The technician came fix my oven very friendly very professional asked me if I had any concerns. Any questions showed me how to prevent it from happening how to fix it if it happens again. Definitely were recommend using the service

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Denis Becker
Denis Becker
3 reviews North York, ON
10/10

Helped with warranty service call

Last year our 3 year old fridge died and the technician from Elite Appliance replaced the compressor. 3 weeks later the fridge failed again. It failed due to other bigger problems with the fridge. The second technician recognized the fridge was unsalvageable and helped me get a free replacement instead of returning for multiple service calls. Very kind and honest service. Didn't try to overcharge or do unnecessary service.

Approximate cost of services:
$450.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Private User
Private User
Private User reviews London, ON
10/10

Fridge

Our fridge compressor had problem they are very professional. THAKS TO JOE I HIGHLY RECOMMEND.

Approximate cost of services:
$400.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Private User
Private User
Private User reviews North York, ON
0/10

STAY AWAY FROM ELITE APPLIANCE SERVICE

DO NOT USE THIS COMPANY!!!!

Trying to save others from a terrible experience.

It took this company a week to fix my LG washer. Unfortunately I had already paid the initial diagnostic fee so I was obliged to follow through with the repair.

The technician they sent was misinformed and inexperienced.

They finally received the part a week later and the same technician came to my home to fix the machine.

They ended up charging me an exorbitant fee to repair the machine.

The other concerning thing was that the technician refused to leave our home without being paid. Normally companies will invoice and payment can be made later as most people work during the day.

This technician physically refused to leave our home. Our nanny felt uncomfortable and threatened. Completely unacceptable. Unfortunately I was at work otherwise would have called the Toronto Police. He finally left after I made the payment online.

Save your money and time and STAY AWAY from Elite.

Approximate cost of services:
$700.00
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Private User
Private User
Private User reviews Etobicoke, ON
0/10

Caution: Negative Experience with Elite Appliance Service

Elite Appliance Service's practices lack transparency, causing financial strain and eroding customer trust. These questionable practices, as reported by multiple customers, suggest a pattern of inefficiency, unprofessionalism, and potential financial exploitation, leaving customers feeling as if they are being taken advantage of.

Exercise caution and diligently research alternatives before considering Elite Appliance Service for your appliance repair needs.

Approximate cost of services:
$664.00
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Gary
Gary
0 reviews Markham, ON
10/10

Gas range knob control replacement

Elite appliance was called out for a service repair. The gentlemen did everything to my expectation and was very careful and did everything by the book. Amazing service!

work order number :530292

Approximate cost of services:
$100.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Private User
Private User
Private User reviews Brampton, ON
0/10

Kept asking for more money

Was told humidity sensor needed to be replaced, paid $400. Still did no work then was told they need another $300 for the control board. They failed to dignose the issue properly and then kept asking for more money. BEWARE, not honest. Once they have your money, you will not hear from them, tone changes. they go from friendly to rude.

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Good Afternoon, as per our discussion over the phone we provided you with a quote. You did not want to move forward with that quote as you wanted to purchase a new fridge. The diagnostic was not incorrect at all, and we advised we process the refund of your part because you didn’t wish to move further however you already contacted the credit card company for the charge back. We have been very professional and friendly however have been called (not so nice) names despite trying to help. Kind Regards – Elite Appliance Customer Care Team

Sagar in Toronto
Sagar in Toronto
0 reviews Mississauga, ON
10/10

Kitchen Stove Repair

Had an issue with my gas stove burner. The tech came on time and fixed the issue very fast and recommended tips for prevention of the issue in the future. Happy with the service provided. Work order: 530524

Approximate cost of services:
$1.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service – Toronto

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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