Elite Appliance Service – Toronto

Technician incorrectly or incompletely diagnosed the problem. Charged me $250 for a 'problem' that may or may not be occurring. Now the company is refusing to come back to fix the original leak until they get more money. Avoid this company like the plague.

This company came in and never were able to identify what the problem was with the fridge.

They came in over 5 times to try to fix it and changed new parts every single time.

They never knew what the problem was but were always quick to suggest another fix so that they could be paid.

The last time they came I was provided with yet another work order that amounted to $400. At that time, said forget it and went ahead and replaced the fridge with a new one as opposed to deal with these guys.

I had a nightmare experience with this company - they partially fixed my washer, left the hoses disconnected and when I called to ask them to return to fix the now leaking washer they told me it was my fault the washer was leaking and tried to sell me $200 worth of parts and another $200 service call! I had to have another appliance repair person in - they found the repair had not been done properly and they had not connected the hoses back again!!! The customer service at Elite was worse than their repairman and the worst part is they were recommended by the customer service department at Frigidaire!!! Overall - a lousy job and lousy customer service - the warranty is a joke and their technician didn't know what he was doing.