Dr Green Lawn Care Services

WOW, thank you all for writing your reviews. I am going thru a horrible time with Dr Green. A technican has stained my brand new interlock walkway and has taken over 6 weeks for someone to come and "try" and clean it. I have refused to pay for the service until my walkway is done, and the lawn is in worse shape now than the start of the season. I hate this company, I hate the customer service. They are now trying to charge me for late payments, when NOTHING has been done to my weeds. I now have thistles, creeping charlie, Queen Anne's lace and other weeds that have never surfaced before. I am seriously thinking of legal matters now as they want to charge me an extra $25 for late payment when I told them I was holding back my payments until my walkway was fixed. My advice to anyone....PLEASE DO NOT HIRE THIS COMPANY. My lawn looks horrible.

BEWARE - DO NOT USE THIS COMPANY. They don't do a good job at all. I paid $500 at the beginning of the year for premium lawn care service - ha ya right. They have no clue. I will never use this company again. At the beginning of the year I had to call and call and call and call them to come out and start the lawn care and when they finally called me back after many attempts to speak with someone they came to my house and fertilized, then the next week came and put grass over-seed down? The grass seed didn't work at all. I'm guessing it was burnt from the fertilizer application... I don't know.. so I paid them to make my lawn nice, and it's far from that. My lawn looked the best last year when I simply did it myself. My lawn has weeds - they were supposed to take care of them and haven't. When I called them to ask for a re-spray the lady on the phone told me that I get up to 8 sprays per season, but good look booking them. They never call back. They've been out twice to spray for weeds and the sprayer is here for 10 minutes and leaves - my weeds are still here. I call their customer support, and they tell me that they'll have the next person call back and three days later no call - they just keep doing more of the same. This is the normal with this company. I'm always chasing them, and they have no clue about customer satisfaction. It's like they're too busy to care and do a good job - this has made me very frustrated and mad. ITS NOT WORTH THE STRESS - i thought i was hiring them to save me time and all I've done is spent hours chasing them with no resolution to my concerns. I'm going to blog everywhere about this company - people should know what they are getting into. They won't give your money back either. Your better off just doing the work yourself. I'm done with them. They took my money and I'm going to make sure I get mine by telling everyone how horrible they are. DO NOT USE THIS COMPANY.

ABSOLUTE WORST SERVICE!!!! These people are not honest at all. They showed up for one treatment on my lawn and did not fully finish the job. I had to chase them down for 2 months to come back and complete the job which was aeration and overseeding. They kept saying they were coming out but never did!!! After my cancellation of services, they showed up to apply weed killer. With the amount of complaints against this particular company, why has not the Better Business Bureau shut them down? Keep far away from these folks.

Very VEry bad experience with dr green they did our lawn last year.. it remain the same as it was before.. in jan 2012 we call them to cancel the service and Lady who ans the phone said NO PROBLEM... i was on vacation two month ago and come and did my lawn again and sent me the bill and infect last year they made me pay in advance.. anyways i called again to cancel but NO RESULT they came snd did it again , sent us the bill again. I m takiing this matter with police hopefully tresspassing charges will be laid on them..........anyone can suggest me batter idea??

Worst service and product ever got. Don't ever be kind to their sales person. This company is close to impossible to close your account. They just keep coming back without your consent year after year! Their bills are not as promised. Their services if ever anything was half completed. They are best at sales and collections of bills and ignoring their customers. Be warned. Avoid this company the best you can!!!

So far the services provided by Dr Green has very poor. This first service provider who I had to make repeat calls to remind them about the services they promised to deliver at that time I signed and services they were providing are no very near to what was agreed. For example I had request them numerous times for the aeration it took them 8 weeks to get it completed whereas they had done by beginning by end of mid May but it was never done till beginning of June. Then I had to follow for fertilizer application and the customer services kept saying they did it according to the information they received from their operation.Finally the supervisor had to come and verified it was never done and he had to do the fertilizer. Same the goes for weed control and when the guy came to do the weed control instead of doing blanket weed control he only did spot weed control and due to that now I have weeds growing every where. I have requested the customer services to do the blanket weed control. If I have to follow up everytime that is just frustrating.Plus I also learnt that they do not have service team at Oshawa and everytime the guys were travelling from Missassauga to perform the services for me. They were telling it was so much waste of their time and difficult to respond to my service.But what frustrates me the most is that their sales team sells you something and customer services try to get the service but the operations are so lagging behind to deliver the services promised to the customer such as myself who has made all the payments for the services that the customer experience is very poor. I cannot even cancel the services because they will not refund my money for the pain their causing me. I will not go with next year and will not recommend to anyone until they seriously mend their way of delivering quality services.

We have used Dr Green now for 3 years and it has been a good value for the money. They have provided eco friendly fertilizer and weed services as well as aeration and power raking. We still have to mow and water :-( but with those two things done we have the nicest lawn we've ever had, and in a tough dry sloping area near a bus stop on a busy street.

A couple of times they have gotten mixed up and done the back yard as well as the front when we've only asked for the front. They did not charge for this, but they did leave the gate slightly open which was inconvenient when we found our dogs at our neighbors place.