Dr Green Lawn Care Services

Lawn Maintenance
Calgary AB T1Y 4W5
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Lawn Maintenance
Dr Green Lawn Care Services
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60%

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Reviews by rating (past 12 months)

Reviews for Dr Green Lawn Care Services

Average customer rating:
5.9 10 (1265 reviews)

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Yurij in Mississauga
Yurij in Mississauga
1 review Mississauga, ON
0/10

Very Best Package

The company has a very good sales pitch claiming the best service to kill the weeds and service the lawn.

In reality if you have weeds the results are not there. I have had to have them come back constantly without getting the results. My standard dandelions aren't even dying. I'm following all there directions (cutting grass to 3" etc) and sitll nothing. The leaves change colour for a bit but after a day or so they cam back nice and strong.

I was getting so frustrated that they were spreading and getting bigger I went and bought some weed-be-gone concentrate from home depot. Mixed it up and sprayed. Whe I sprayed the plants completely died off in a few days.

I keep calling them back but they say wait a few more days, wait a few more days. Then to reschedule they book it 10 days out. I mean one time the guy came with an empty tank of the s pray and did about 1/5th of the lawn before saying he would have to come back the next day.

They are also not very careful when overseeding. It appears they were in a rush and they ended up overseeding my entire property. All spring/summer I keep having to dig up all the grass in my flower beds.

I would not recommend them at all.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Deliver on your gurantee
Any advice to offer fellow homeowners facing a similar project?
Look somewhere else
4 of 4 people found this review helpful.
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B. Pedersen
B. Pedersen
9 reviews CALGARY, AB
6/10

lawn aeration

We used Dr. Green for the first time this year to aerate our lawn. We found them through Groupon coupon site and were very pleased that they honoured the coupon rate which was lower than the $85 regular fee. They arrived on time, kept in regular email contact when rain prevented them from donig the work. We thought we got good value.

Approximate cost of services:
$85.00
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Brent
Brent
1 review CALGARY, AB
0/10

Basic lawn service

Dr. Green is incompetent. I had ordered the seasonal package and aeration and had given strict instruction to knock on the door to gain access to the backyard as I have a pitbull and want to be a resposible dog owner.

In mid May 2012 when the tech came to the house to aerate, he only aerated the front yard and left a note saying he could not access the back, and it looked like he wouldn't be able to get through anyway so he didn't do the back. My wife also was in contact that day to find out when the tech would be there and they told her by 5:30 pm, so she stayed at the house all day waiting for them and no one came. When we left the house at 6:30 pm, the aeration had just been done at the front and he did not knock on the door to gain access to the back.

Then to top it off when we contacted Dr. Green the next day to find out why this happened they said they don't knock on doors and we are to leave the gates open for their access. I cancelled all services except the aeration as they had completed a portion of it and I wanted to get the service completed without paying for it twice. They said they would complete it the next week....but again, it was not done.

It is mid June 2012 now and last week I was notified on tuesday that the tech would be coming to complete the aeration of the lawn the following day, weather permitting of course. Because of the poor weather it did not get completed. On Friday when returning home from work there was a note indicating that they had been to house and, low and behold, couldn't access the back yard because no one was there. It probably would have helped if they let us know they were coming.

My fingers are crossed that the aeration gets completed this summer.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Hello, I am sorry to hear about your experience. Please email me at courtneyg@doctorgreen.com if i can assist you with any questions or concerns you may have.

Kerri  in Calgary
Kerri in Calgary
1 review CALGARY, AB
0/10

New customer never again!

as so many other have expressed the service of this company is unacceptable! It is middle of July they have been here once to fertilize..kind of, they don't return my calls. I've been trying to change my email with them for two weeks. I prepaid that was a disaster charged me twice it took calling my credit card company to fix that.waiting for aeration now that rainy season is over! The company I used last year has been to the neighbors three times already this year, I'm going back to them next year..have to pull weeds now! Maybe I will seed too since that was promised...Can not wait till august for that !

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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John Aqui in Oakville
John Aqui in Oakville
1 review OAKVILLE, ON
0/10

Lawn Fertilization

We cancelled the service in Fall of 2011 because of poor performance and untimely visits that didn't follow any schedule. Very unprofessional. They still came out and treated the lawn in spring 2012 and are now sending a . This is the type of incompitence that made us switch services.

Approximate cost of services:
$250.00
4 of 4 people found this review helpful.
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shawna ostroff in North york
shawna ostroff in North york
1 review NORTH YORK, ON
0/10

Lawn Care

Fast to take your money, slow in providing service when there was a problem after one of their lawn treatments. Very poor service. We will be going back to using our prior lawn care company.

Approximate cost of services:
$400.00
2 of 2 people found this review helpful.
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Ibrahim Shah in Oakville
Ibrahim Shah in Oakville
2 reviews OAKVILLE, ON
8/10

Aeration and Treatment

We had our lawn aerated and treated this spring. The appointment process was quick and easy, and the job was completed as expected. The aeration was done well, and they had signs up on the lawn. My only gripe with the company is the price. Although the work was done well, the company charges 20-30 percent more than other local companies. Other than that, good company and a good job.

Approximate cost of services:
$200.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr Green Lawn Care Services

Dr. Green Services has been making lawns thick, green, and weed free since 1985. We are a family owned and operated business and we guarantee all of our services. Our approach to lawn care is to help our customers achieve a thick, green, healthy lawn that is able to choke ...
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