Enercare Home Services

The company Enercare is a worst company to deal with they charge you high price monthly rental when u call them they say that this is there price nothing can be done whether you like or not. Never taking any rental with this company. There contract has no end date and they increase pricing yearly

Gerald completed the installation of our new boiler system efficiently and was very knowledgeable. We were pleased with his service

I regret signing the contact for water tank and the 3-bundle.Please avoid this company.When I want to cancel my service they put you on hold forever.

Great service, excellent knowledge, fast booking and resolution. They always provide a quality service, excellent suggestions and maintenance is phenomenal.

My air conditioner broke and being an Enercare customer, I thought it would be easiest to go through them. The salesperson sold me on a heat pump but did not explain the extent of the installation and the damage to drywall that they don't repair. If it wasn't for the great work of Joe, Gabe and Richard, I would not have gone ahead with Enercare. They explained that it would be a huge installation with the Heat Pump but a smooth simple one for a new air conditioner. Thank goodness for them.

I have rented a water conditioner and softener from enercare, when they first came and did a water test they said the conditioner would eliminated the sulfur smell from my well water. Once it was installed it did not remove the smell as I was promise and I had to reinstall my chlorine system that I was hoping to eliminate. At the beginning of august the conditioner developed at leak between the head of the unit and the tank causing water damage to my finished basement. After calling wanting it cancelled and removed they said my only option was to buy it out even though the unit was rendered useless. 3 week later I finally had a tech come and diagnosed it, he confirmed it was no longer in working order but needed approval to remove it and said I would hear back in 2-3 working days. 2 weeks later I decided to call and talked to someone who said they would send a email to a field manager to have the approval to cancel and remove it and that I would hear back in 2-3 working days again. Here I am 2.5 months after it leaked, still getting sent 75$ month bills (that keep increasing) for a unit that doesn't work and have received no calls or help in return for enercare. Luckily i was capable enough to reinstall my chlorine system or my water would smell so bad it would be unbearable. I would not recommend anyone to enercare and not let them put any products in your house. I would rate 0 stars if I could

Enercare installed a combi boiler unit for my parents in August 2024. Now, less than 2 months after installation, it's not working. Earliest they can come is 3-4 days from now, despite it being cold and 2 seniors (in their late 80s), living alone in the house. I have been on the phone for 3-plus hours today, trying to speak to someone who can help but the customer service is horrific. The service calls must be outsourced to another country. The communication gap is too large for either myself or the reps to understand each other. I've been disconnected multiple times, and told that the phone is breaking up on my end. Impossible to communicate. Horrible customer service.

I found that the appointment was taken professionally and the service attendants Taras and Meer were respectful, knowledgeable and professional. Great job!

The worst company I have ever worked with. On average you are 2.5 hours on hold

He called to say he can come early, which was great for us. He was very courteous, friendly & polite, & explained what he'd done. He also took off his shoes (THANK YOU!!). He was very efficient & knew what he was doing. Good job Enercare..!! From the Singhs, Whitby, ON.