Enercare Home Services

I have rented a water conditioner and softener from enercare, when they first came and did a water test they said the conditioner would eliminated the sulfur smell from my well water. Once it was installed it did not remove the smell as I was promise and I had to reinstall my chlorine system that I was hoping to eliminate. At the beginning of august the conditioner developed at leak between the head of the unit and the tank causing water damage to my finished basement. After calling wanting it cancelled and removed they said my only option was to buy it out even though the unit was rendered useless. 3 week later I finally had a tech come and diagnosed it, he confirmed it was no longer in working order but needed approval to remove it and said I would hear back in 2-3 working days. 2 weeks later I decided to call and talked to someone who said they would send a email to a field manager to have the approval to cancel and remove it and that I would hear back in 2-3 working days again. Here I am 2.5 months after it leaked, still getting sent 75$ month bills (that keep increasing) for a unit that doesn't work and have received no calls or help in return for enercare. Luckily i was capable enough to reinstall my chlorine system or my water would smell so bad it would be unbearable. I would not recommend anyone to enercare and not let them put any products in your house. I would rate 0 stars if I could