Arrow Furniture

In order to buy and helping me out by setting up of all furniture in my living and bedroom, I was looking for a professional interior designer. Actually, I went around different furniture stores, where I only found different types of furniture but I haven't found out a single store, where I would get professional idea and advise as how to decorate my home with appropriate stuff. Eventually I found out a store known as ARROW FURNITURE on Kennedy Road. I went there, to buy two sets of Sofa, Love Seat and chair, one in genuine leather and another one with fabric and I had selected those stuff there. But when I asked for a professional interior designer at that store they gladly informed me of a Person , whose name is, "ISRAEL" and I sought his assistance for my home decoration. As per schedule Mr. ISRAEL came to my home, exercised the brain storming process, unleashed some of his thoughts and invited us again to ARROW FURNITURE on Kennedy Road, where he showed stuffs those are suitable and appropriate in line with my focus of interest. We bought all those stuff as recommended by Mr. ISRAEL, and at the time of delivery he himself was present to get all those furniture properly located/placed in different rooms of my home. Sincerely speaking it is an amazing job done by Mr. Israel and I will definitely recommend my friends to seek his assistance while purchasing furniture. His ideas are brilliant and filled up of innovations. I really appreciate his job.

I have been a customer of arrow Funiture since 17 years ago. Arrow has great product, price and services. So I buy Funiture always from here for every time we moving. Arrow Funiture has great people as well. Jason, Jeff, Williy, AJ, Jack and thanesa.... Specially I want thank to Mr. Israel Adud. His great professional design and responsibility will give you all your need.

Jerome and Lloyde delivered furniture this morning, Saturday May 21. I was approaching the building with my 7 year old grandson, Lucas when the truck pulled out. The man came out of the truck and said hello to Lucas. Lucas and I had just come from a game of tennis and Lucas was carrying the rackets. Jerome introduced himself and talked to Lucas about tennis. Then, he proceeded to go into the truck and he gave Lucas 3 tennis balls. The child was so happy, hugged Jerome and thanked him. I was so appreciate of this act of kindness. We went into my condo and Lucas asked if we could give Jerome the banana bread that I had made for him. We wrapped it up and found Jerome. At this time, we met Lloyde who was an equally wonderful person and also kind to the child. We all hugged and off they went to their next delivery. In this world of turmoil, it warmed my heart to have met two such wonderful people. Lucas said, "Other than my family, they are the two nicest men in the whole world."
Please, ensure that management reads this and let's Jerome and Lloyde know that they made a littlle boy and his grandmother happy.
May God bless them.

I had a very great experience in shopping at Arrow Scarborough with Michael who is the assistant manager. He gave me a lot of suggestions but never push me to purchase. I felt very comfortable with him. Furnitures are in good quality and services are good as well. Highly recommend.

I brought the table from arrow furniture.. The manager parmid and salesman harinder did a really good job dealing. They were very nice and i was very satisfied with the pricing too .. The time period was also very good and got my table on time

Our sales rep Royce was so kind and genuine,,,, he made this a very pleasant experience what a fantastic guy!! I will reccomend my friends to go to him directly.

To Arrow Furniture

I am extremely upset and frustrated with the services I have received recently from Arrow Furniture!!!

First of all, they made a big problem in delivering the product and giving wrong commitment of the time to me, second you have delivered the defective sofa as metal nails were missing from both sofas.

I spoke to Store Manage (Jeff) and Owner (Michael) As per their guidance sofa was picked up on Saturday and it got delivered on Tuesday in the afternoon. When the sofa was delivered the delivery guys were not pleasant at all. They scratched my hardwood floor (Picture attached). When I asked the guy to be careful they said its ok, it happens when we deliver the product and it just a small scratch. It is extremely unprofessional to say that……. how can your employee say that????? Problem is not going to end here. it is worse now.

The 2 legs attached to sofas are completely scratched and it looks so ugly and your delivery guy commented on that “this leg will be going on the back so I shouldn’t have any concern…SEROIUSLY??????????????

And the BIG problem is luckily I saw the back side when they were putting the legs there was a hole (As my sofa is fabric, eventually it would not take much time for the entire sofa to tear down). I asked delivery guy to take it back, they said to contact you. From the day you delivered the sofa my living room looks like nasty place and I couldn’t invite any family and friends over.

I don't know what to say but for now I will not recommend to anyone to buy furniture from Arrow Furniture!! Horrible Services!!!!!!!!!!

Thanks.

We went to Arrow Brampton to look around for some furniture. There was no plan to buy anything but then we met Gurpreet. She was very knowledgeable, polite and helpful. We ended up buying one accent chest and are really happy with our purchase.
We appreciate her customer service and thanks Arrow; will come back to buy some accessories as well.

to whom it may concerned,

maybe i am just the 1 of of 100, but Arrow furniture? recommendation from me no way!

and here is what i have to say,

on Mar 2nd, i purchased in total over $2k furniture in your "1355 Kennedy Rd, Scarborough, ON" location , of which 2 stools were promised to be ready to pick up in 2 weeks at that time.... black and white on the receipt(attached)....today is April 3rd, after weeks back and forth time spending on the phone with your customer service and email with the sales rep.....i am really sick of being waiting....if you could just imagine there're 4 ppl in total in my house, and we can't even have breakfast at the same time, cos we are missing two stool...how funny it is, what i need is what you promised which is to have the stools ready, and to compensate i need them to be delivered to my address, if you are not gonna have them ready in a while, plz just tell me the truth, and maybe return/refund can be arranged, thanks