Arrow Furniture

We needed to furnish our newly purchased house and were lucky to run into Arrow and in particular their designer Israel. Israel was in fact the main reason we signed the deal with Arrow and that was due to his high level of professionalism as well as great friendly manner. He visited our house and analyzed the potential and requirements and then mapped it to Arrow`s products and offerings with patience and professionalism.

Delivery took place right on time as per the agreed schedule. The delivery team did the job neat and clean. Israel was kind enough to be present on the delivery date to make sure about the smooth and appropriate placement of our items.

Thanks Israel and Arrow for making our shopping such a pleasant experience.

We started to buy our furniture from Arrow several years ago as we were furnishing our home. Each time we bought something we felt we were given the "Royal " treatment. From the moment we walked through the doors until the delivery of our furniture, we were impressed with their selection of products, and the courtesy and professionalism of each employee (including delivery staff). We still have a few more rooms to finish furnishing and will only shop at Arrow.

Harry of Arrow Brampton was very helpful when we walked-in to their store. He provided insights on what is the best value we can get for our limited budget. Thank you very much and we will definitely come back to your store.

We wish to thank Israel Adud, Parmod Sharma, and Harjinder Singh at the Brampton Queen Street Arrow furniture store. We received exceptional interior design consulting from Israel, and Harjinder Singh was a great sales representative who helped us make an informed decision. We also wish to congratulate Parmod on management skills.

As a first time home buyer it was an added joy when I arrived at the Arrow Furniture in Mississauga on Dixie and was greeted by Farooq (I hope I have the spelling correct)
He was knowledgeable, friendly and extremely helpful within
30 mins I found my set and had a clear understanding of my purchase and delivery info.

Thanks Farooq for your greet service! I'll come back for some accessories as well.

We had a great experience recently with Tony Kwan at Arrow Furniture, Mississauga. He helped us through the whole process - from selecting the right configuration for us, to choosing the fabric for the sectional and pillows. We are very pleased with his friendly demeanour and commitment to his customers.

Dolly Singh assisted us in the selection of our living room furniture. She was very helpful, extremely patient as we selected our fabric choices in addition to being very understanding regarding our budget constraints and our desire to making the right choices. Highly recommend Arrow Furniture in Brampton and most specifically the professionalism of Dolly Singh.

I am pleased to say that I received excellent service from Arrow Furniture. We purchased a living room set and bedroom sets. They delivered my order on time and the installation was very professional. There was a small scratch on one of the items and as promised, they came back two days later and replaced the part. I would use them again in the future and would also recommend anyone to do business with them.

I have been experiencing the same problem. Wish I had read reviews before making my purchased. Arrow furniture has Horrible customer service. I have been dealing with their service department for over 2 months. We purchased a table based in the floor model and what we received was completely different (colour, lack if the distressed look, the size if the wood my husband and I have been dealing with the customer care centre regarding the table we purchased purchased. Not what we expected. The table we received is a dramatically darker shade, no distressed look to it and the planks on the table are not the same size as the model we purchased off of and so on). We are being told that the product is not defective but are willing to give us the floor model with $100 off (although they just had a sale of "save the tax" and will not even go our that in a floor model.

I have uploaded photos to show the difference. The darker table is what we received and the lighter table is the floor model. These pictures have also been forwarded to the customer care department and all I'm being told is that it's due to the variation if stain colour but no response on the fact that the planks are different and that the table is not weathered/ distressed at all (this table is called weathered pine).

It's been over a week since my last email and I still haven't received a response.

Please stay away from a company that doesn't value their customers.

Arrow furniture has been my number one choice for many years and i purchased my first sectional from them in 1990 that lasted for many years. Arrow Furniture has been my number one furniture store since. I lived in North York , therefore used to visit the arrow rd location, but since I moved to Brampton I've purchased from the Queen street location . They provide great service and quality furniture. Also , delivered on Time! Thank you ! we love our Sectional and coffee table for our family of 6:) I will recommend to my friend and family with confidence.