Bought most of our furniture from Arrow to furnish our new house.
We paid the fee to get the in-home consultation and it was credited towards our purchase. Overall was a good experience. We really liked some of the unique furniture at structube but the poor reviews had us looking elsewhere. The furniture here at Arrow I would say isn't groundbreaking but quite decent. I've seen the same type of couches at other shops for probably $500 less but since there are so many positive reviews, you're basically also buying piece of mind.
We hired Israel Adud to help us design our house. A lot of his ideas matched our own and he helped us pick out some furniture from the showroom. He was friendly and punctual. He also helped us schedule someone to put up our clock with a short turn around time. He always replied emails/texts quickly. Would recommend.