ProSolutions Plumbing, Heating & Air Conditioning

When I called ProSolutions I I was in desperate need of a new hot water tank. They took my call, and got an appointment right away. Prince came to my home and had a great personality that was pleasant and he was very cooperative. He was professional and had excellent workmanship. He replaced the hot water tank in an excellent amount of time, and cleaned up everything . My basement was spotless. I was extremely happy with the result. I will use them again and recommend them for anybody you needs this same service.

ProSolutions replaced our furnace and we were very happy with the prompt service, competitive pricing and friendly technicians. They worked efficiently and neatly and had our new furnace humming in no time. We were surprised with the one year follow up phone call to check in on us and see how everything was. Great customer service! Feels nice to support locally owned businesses! Highly recommended.

When it was incredibly cold in Edmonton this past winter and my apartment condo was 13'c when it was -35'c outside and my heating valve blew, Prosolutions came quickly and FIXED everything so I had heat again. Even thought I'm sure all heating companies were busy at that time. It was about a 2 hour visit as I knew where my heating valve was and they had it in stock, thankfully -- due to the extremely cold weather. Within the 2 hours they were cleaned up and gone. My base heater was running smoothly and was able to keep it to a toasty 23'c during this cold and long Edmonton winter because of Prosolutions.

I am very pleased with the work ProSolutions did. They were fast, knowledgeable and affordable. I will continue to use them for all my home heating & plumbing needs.

This company came during the middle of a cold snap when every heating company was super busy. The office manager gave me advice about something to try (for free) to see if I can fix it myself before incurring the cost of having someone come out. It didn't work but I really appreciated her attempt to save me a service call. It didn't work but Sergio came out within an hour or two, fixed my problem, then pointed out another problem and said if we wanted that fixed, he'd put a note on my file so that we wouldn't have to pay for a dispatch fee a second time. Outstanding!

Ed B. you are a SUPERSTAR!
Ed assessed and completed the work in a short time span. He was very informative about the work and the cost and also provided several feasible options and preventative measures to take.
Definitely will use this company again!
Thanks for being on time and open and transparent from the initial call made to the company. Also, my inquiry was taken by Carly who was very kind and polite.
Overall a great experience with customer service and total professional from start to finish.

Service call to change the UV bulb on furnace that they installed and was suppose to last a year. Charged me over $400 for the bulb change and buying an extra bulb and the entire unit was install 3 months earlier for $347. When I asked if there was some sort of manufaturer warranty on the bulb they did not know. Came into the house with muddy boots and it took me 20 minutes to clean the front rug after they left.

The thing with screwing customers is you think you got away with it but you will not get any followup work or be recommended to anyone else so the long term impact is higher than the short term gain.

trailer living no insluation so much pressure on a small furnace , so i needed a few things called the helpful people at prosolutions and they have been helpful from start to finish from first time tune up and inspection to installing new parts they know what they doing, i was visited by simon twice, and honastly he is the best. very informative and does the job quickly reasonably and with precisicon he has good hazard assement and knows how to correct them. everytime i deal with simon theres a big smile on his face and hand shake