AlarmForce

Formerly Bell Smart Home
Home Automation
Toronto ON M9L 1R2
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Write a Review

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58%

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Reviews by rating (past 12 months)

Reviews for AlarmForce

Average customer rating:
7.2 10 (733 reviews)

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Melissa & Rob from Mississauga
Melissa & Rob from Mississauga
4 reviews Mississauga, ON
10/10

Customer service call

After a quick call to Alarmforce regarding questions about billing, the customer service rep went above and beyond to make accommodations, so unexpected and so very appreciated. Thanks for great service!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Melissa and Rob, thanks for the kind feedback. Have a great day. - Matt

Tim Yung from Edmonton
Tim Yung from Edmonton
1 review Edmonton, AB
10/10

Service

I have been with Alarm Force for about 5 years, with the most recent up date to wireless monitoring. The monitoring rate is among the most economical option available, and the support staff at Alarm Force are always willing to help.

Approximate cost of services:
$25.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Tim, We're pleased to offer some of the best value and service in the industry. We appreciate your kind feedback and look forward to continuing to serve you. Have a great long weekend, Matt

Claire from Port Moody
Claire from Port Moody
1 review Port Moody, BC
8/10

Alarm Force

I had a very easy time dealing with Alarm Force today. They are extremely responsive to any questions or inquiries. I feel safe knowing the we have a security system.

Approximate cost of services:
$0.00
What could this company do to improve their services?
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Company Response

Hi Claire,
Thanks for the kind feedback. Have a great weekend. - Matt

Steve Porter from Calgary
Steve Porter from Calgary
1 review Calgary, AB
9/10

Security System

Any time I have used technical support or customer service it was a pleasant, helpful, and courteous experience. I am moving and will continue with this system because of staff.

Approximate cost of services:
$30.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Steve, glad to hear. As you likely know, we will re-install your system at the new home at no charge. You simply have to un-install and bring the system with you. We look forward to continuing to serve and secure you at your new home. Thanks and have a great long weekend. - Matt

Richard Bell from Hamilton
Richard Bell from Hamilton
1 review Hamilton, ON
10/10

alarmforce disconnect/removal

My mother asked that I call to have her service disconnected as she no longer requires an alarm. I spoke to Abdi ext. l35 who was most helpful in assisting me. There is a $50 charge to come to my mother's house to disconnect and take away the service, but Abdi was good enough to suggest that if my mother was a senior, which she is, that there was a discount to $37.50, but what made my experience truly exceptional was that Abdi then went the extra mile and asked that I wait on the line while he checked a promotion, and then told me they would waive the entire charge. He also confirmed that if we could schedule a visit before May 20th that my mother would not have to pay the June installment. Abdi then connected me to the direct line scheduling tech department, where I spoke with a Jeremiah, who made an appt. at this same time. I was so impressed with everyone's ability to address my concerns during one phone call. My mother particularly appreciates Abdi's efforts to save her some money as she is on a fixed income. I would certainly recommend Alarmforce to any of my friends or associates should the be looking for an alarm service. Many thanks. Sincerely, Richard Bell

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Richard, it was our pleasure to help and I am glad to hear we offered great efficiency and value. Thanks for the feedback. Have a great long weekend, Matt

Glen Mueller from Cameron
Glen Mueller from Cameron
2 reviews Cameron, NC
10/10

All the above

Super customer service and support from day one. !! The sales rep. Spent time going over all features of system and offered a review of his support lever and satisfaction of his knowledge of equipment and support of full system.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Glen, Very kind feedback. It is our pleasure to serve you. Have a great day, Matt

maureen thom from Ladysmith
maureen thom from Ladysmith
1 review Ladysmith, BC
10/10

home alarm

I called customer accounts yesterday and Ruchi Patel assisted me. She was most helpful and very, very pleasant and friendly and helpful! She attended to this matter promptly and efficiently. Thanks Ruchi!

Approximate cost of services:
$35.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Maureen, Thanks for the feedback. Have a great day,
Matt

Monifa from Covington
Monifa from Covington
1 review Covington, GA
10/10

Alarm Force

Alarm Forces provides a personable services to their customers not like other home security companies. I love working with Alarm Force and Have not encountered any issues. When I contact them if I have a issue, their prompt on solving it or coming up with a solution. I recommend all my friends to Alarm Force.

Approximate cost of services:
$35.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Monifa, it is our pleasure to serve you. Thank you for your business and have a great day,
Matt

Tika Cherry from Whitsett
Tika Cherry from Whitsett
1 review Whitsett, NC
10/10

security system

Great company! Very responsive and always courteous, even when I accidently set my alarm off 2-3 times in 1 week!! Nothing but great experiences and I recommend them all the time to my clients!

Approximate cost of services:
$30.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Tika,
Thank you for the kind feedback. Have a great day,
Matt

Chate from New Westminster
Chate from New Westminster
1 review New Westminster, BC
10/10

Monitoring Alarm System

I was recommended to use Alarm force by my neighbor. My experience have been very good with Alarm force monitoring system. I feel safe that my home is protected. The installer was very nice and knowledgeable. Customer service is excellent. Price per month is very competitive for what you get. I am happy with that. I will not hesitate to recommend this company to friends and co-workers.

Approximate cost of services:
$35.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Chate,

Very kind feedback. It is our pleasure to serve you. Have a great day,
Matt

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