Replace all windows in our house
- Approximate cost of services:
- $6,000.00
- Company Response
Deke,
we appreciate your positive experience with Retro and not only pride ourselves on competitive prices but great installtion/service as well.
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Replace all windows in our house
Deke,
we appreciate your positive experience with Retro and not only pride ourselves on competitive prices but great installtion/service as well.
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Installation of Windows under the Eco-Energy program
Kern,
thanks for commenting on your experience with Retro. We are very pleased to hear your are so happy with the work we have done and pls do not hesitate to call us regarding any service issues that we can tweek for you
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Joyce,
we are so please to retain you as a loyal customer 3 times round. We do try to provide a competitive price for all our customers and absolutely thrilled you have referred so many people to us. we cannot say why the 4th time round, pricing was not to your satisfaction, but you can be sure we will provide the same quality products you've come to expect on your 4th house as the 1st one we did for you. Material/labour costs are always ever increasing but is something we try to keep down, but at times price increases will happen.
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Osric,
thank-you for your positive feedback with our products/people/installation. We hope you refer all your friends who need windows to our company and you can be sure you will be getting many more years of life in those windows
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Karen,
we are always pleased to hear about a positive experience and thank-you for this. we appreciate your time to comment and know you will continue to have problem free windows for many years to come
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Dennis,
thank-you for your comments and we do try to be as accurate as possible on pricing/measurements and do error on occassion. if there has been any errors on our part, we will make things right even if it means to remake windows again for proper sizing. We guarantee the fit of all windows we install; we are not happy until you are. We pride ourselves from much of our work from referrals
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double glazed window installation
hello,
thank-you for your comments regarding your window purchase experience.
generally, existing window frames come out quite cleanly, but there are times when frames are more difficult to remove hence we always like to inform customers before starting a job what they may expect from the removal process before any actual work is done. We always try to keep any damage to a minimal but at times can seal up any cracks that may occur. Existing conditions of stucco/drywall/plaster/sills is critical to what may happen to these items when removal of frames are done. If conditions are in poor shape, then you may expect some damage to happen (this goes for any company). Again, we try our best to keep things to a minimun and at best inform you when conditions may be a bit suspect.
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New windows in the front of the house (4)
Heather,
thank you for your feedback. We strive to service all products/installation we provide and are disappointed to hear your windows are not sealed properly.
if you have called our office and still continue to have issues, we want to make sure you are completely satisfied. pls contact our office again and we will arrange for someone to go to your house again. we only ask you give us the original work order number the windows were purchased under , at the time and will look after this.
thank-you
Retro Teck