Retro Teck Window Mfg Ltd

Windows & Doors Installation & Service
Burnaby BC V5J 5M7
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HomeStars  >  Windows & Doors Installation & Service in Burnaby  >  Retro Teck Window Mfg Ltd  >  New windows in the front of the house (4)
Heather - Langley
Heather - Langley
2 reviews Langley, BC
1/10

New windows in the front of the house (4)

Retro tech came to replace some windows in the house and the service was fine at the time, but the product wasn't. Two of the four windows that they installed leaked and weren't sealed properly. A year later the windows still have not been repaired, we are very disappointed.

Approximate cost of services:
$3,600.00
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Company Response

Heather,
thank you for your feedback. We strive to service all products/installation we provide and are disappointed to hear your windows are not sealed properly.
if you have called our office and still continue to have issues, we want to make sure you are completely satisfied. pls contact our office again and we will arrange for someone to go to your house again. we only ask you give us the original work order number the windows were purchased under , at the time and will look after this.
thank-you
Retro Teck