Lifetime Water Systems Inc.

Formerly Rainsoft
Water Filtration & Purification
Mississauga ON L4W 1N3
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HomeStars
Water Filtration & Purification
Lifetime Water Systems Inc.
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68%

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Reviews by rating (past 12 months)

Reviews for Lifetime Water Systems Inc.

Average customer rating:
7.5 10 (58 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
1/10

RIDICULOUSLY PRICED, PLAYED US!!!

I am paying $118/monthly, they gamed us into this water system and avoided our calls/text until past due date to uninstall the system when we found out that they put us on loan. Every effort to get this canceled proved abortive, they are too expensive compared to other competitors, PLEASE SEARCH FOR BEST ALTERNATIVES, don't get hooked on wasteful loans.

Approximate cost of services:
$118.00
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Private User
Private User
Private User reviews London, ON
0/10

WORST WATER SYSTEM AND UNSAFE

Do not waste your money on their product and endanger the lives of your loved ones. The salesman calls and bugs you nonstop before you sign up, Once you sign up he can never be reachable any more. Then you continue to run after there support team without any solutions to there poor products. My entire family was sick and having skin reactions severally after subscribing to Lifetime Water Systems Inc, I called in severally to get their tech team to come check it but no one showed up. I have been calling them to come take out the system since it is causing health risks to my family but they would not respond nor send their team to come take it out.
RUN! RUN!! RUN!!! FLEAAWAY FROM LIFETIME WATER SYSTEMS INC.

Approximate cost of services:
$9,000.00
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Raman in North York
Raman in North York
0 reviews Brampton, ON
0/10

Bad service, money grab

I needed yearly service , tech came and told us that the water tank(of filtration system) is not generating enough pressure so it will be replaced. The. He started selling water softener to us and we reduced to upgrade. He was ready to give best deal and willing to come back to install that system next day itself. But as we refused , not its been 6 months that I have called 5-6 times to the company and they keep telling me someone will come but till date no call back or no one has come so far.

Dont waste your money with this company. Worst customer service ever.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

Water filtration system

Rain soft product is very good. But life time company is hiding amount for payments, terms , financing, no service after sales. Only need to pay for even first service. Gives all finance documents after installation, so youd do not have choice to cancel. Once you install product then they will not return or replace. You have to pay for long time.

Approximate cost of services:
$12,500.00
1 of 1 people found this review helpful.
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Giovanni in Mississauga
Giovanni in Mississauga
0 reviews Brampton, ON
10/10

Lifetime Water Systems

Really like Raheem's service and explanation and demonstration of the RainSoft Water Systems. Using the system so far is amazing!

Approximate cost of services:
$9,900.00
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Daniel
Daniel
0 reviews Milton, ON
0/10

Terrible support

I posted my review on Google and I had an interested phone conversation with Mr. Paul (the manager) today . When you pay $10.000 for a product, you would expect some quality of service. Instead of taking responsibility of their poor support service, Mr. Paul is telling me that my electricity in my house is faulty, LOL
Nothing in my house(appliances, etc) is affected by the "bad electricity", but their AirMaster transformer(that is over heating)
It is too bad that I can never recommend such a great product to anyone due to their bad quality service.
Mr. Paul - I would highly recommend to take responsibility and accountability of your products and service it accordingly.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Ramesh in Ottawa
Ramesh in Ottawa
0 reviews Ottawa, ON
0/10

Sales people are always nice, Company is great until the product is installed.

The service people does not know how to behave and interact with customers. Worst attitude and the service technician looks like he hate the job. These kind of people are toxic to any company. They do not understand they represent a company / Brand. Too bad for Rainsoft they hire such attitude people.

Approximate cost of services:
$9,300.00
1 of 1 people found this review helpful.
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Elmar
Elmar
0 reviews Hamilton, ON
10/10

Whole house water filtration system

Mr. Raheem is the sales person,he came to our house for water test and the result was hard water.and so,he explain to us the benefit of having a water filtration in our house and how much money we can save.example we having a problem with eczema,dry skin,dry hair,dundruf,water scum on shower,kettle etc.
My wife was nailed with their house hold product as well that comes along in a package.and after few hours of talking with Raheem we decided to purchase.the same day he arrange the installation and Tom their plumber came to fix in 3 hrs was done.
After a week of having the water filtration system we are amaze with the result itchy skin was gone,we have a baby like soft skin,hair was silky and shiny,and no more bottled water as we drink in tap water.over all experience was excellent.staff was very responsive.thank you lifetime water system and rainsoft for a wonderful service.

Approximate cost of services:
$8,400.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Mississauga, ON
0/10

Worst Customer Information and lien on house

Bought the system for $2500 upon agreement with agent and gave a paper with 60/180 option. When asked what is this, he said that it is payment option. After 1 week he came and took sign with lien contract which they calculate interest for 180 months with 8.99% interest and I have to pay 2500 + 1100 interest in 60 months. After calculation, the interest rate was approximately 30%. Apart from that, there is lien on house for the amount. Agent told that replacement filter was $30 but actual cost is $130. When asked to take out before 10days, they charge dismantling fee.

Approximate cost of services:
$169.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lifetime Water Systems Inc.

Install and Service RainSoft water and air treatment systems since 1997 in the GTA area.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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