1 review Mississauga, ON Joined 2015/07/16

10/10

Appliance Repair review in Mississauga

07/16/2015

184258 Job Reference. The technician arrived on time and I liked the fact that they informed me every step of the way when they were coming up to the final 30 minutes. I was quite surprised that they took the time to really inspect the product and understand my concerns unlike other companies I dealt with. I received a new cooktop and it was installed professionally. He was also friendly with my dog Lucy which made it much easier for me to control her around a stranger. Thanks again and I WOULD recommend their service!!

Job Price

Approximate cost of services:: $1,000.00
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Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Lisa from Mississauga

2 reviews Mississauga, ON Joined 2014/07/23

10/10

Front load dryer

Appliance Repair review in Mississauga

07/14/2015

Had to have my dryer serviced by Elite Appliance Service the other day. The experience with this service was extremely pleasant from getting an appointment very quickly to the very courteous and knowledgeable tech Sheba who came to do the repair. She took her time to explain things and even give suggestions as to how to make the dryer more efficient. I was extremely pleased with this service and highly recommend them if you need any work done. ticket number 4131112289. My dryer is now working perfectly! Thanks Elite Apploance Service!

Job Price

Approximate cost of services:: $0.00
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Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Jagmohan from Brampton

1 review Brampton, ON Joined 2015/07/14

10/10

Kitchen

Kitchen Planning & Renovation review in Brampton

07/14/2015

The Guy , i for got to take his name who serviced reference order no 184066 is an excellent , knowledgeable technician and he took all care to help my appliance
"JMS"

Job Price

Approximate cost of services:: $0.00
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Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Annika from Toronto

1 review Toronto, ON Joined 2015/07/10

6/10

Dishwasher repair

Appliance Repair review in Toronto

07/10/2015

Ironically, speaking to customer service was the worst part of the experience, aside from the cost (including a $100 fee simply to come to your home to diagnose the problem). The representative I spoke to on the phone was rude and condescending and probably should not be dealing with the public. More positively, I was able to get a convenient appointment for a service call.

The service technician arrived about 15 minutes before the end of the 3-hour window they give you as a time frame. He went about his task briskly and in a business-like (somewhat detached) way and repaired the dishwasher that day. It seems to be working well now.

Work order #183710

Job Price

Approximate cost of services:: $320.00
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Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service. Our Customers are very important to us and our goal is to ensure we provide prompt and professional services to your complete satisfaction. Both negative and positive feedback help us to learn and better ourselves as a company. I apologize for the lack of customer service you received from our call centre, and I will definitely review the conversation you had with the call taker and take appropriate action. On a positive note I am happy the tech was at your home, brought the necessary parts and fixed the issue for you in one trip.

Dee R.

2 reviews Vaughan, ON Joined 2015/05/20

10/10

Washer repaire

Appliance Repair review in Vaughan

07/07/2015

The company was very nice to deal with, the technician explained the problem, and came back to fix it as promised. The company set the expectations well and delivered on them.

Job Price

Approximate cost of services:: $0.00
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Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

kelder from Etobicoke

7 reviews Toronto, ON Joined 2013/11/10

10/10

Dishwasher Repair

Appliance Repair review in Toronto

07/03/2015

RE: Work Order #183321:

Fixed my Samsung dishwasher which is still under warranty.
The technician was very professional and skilled! Would definitely use them again to service my other appliances!

Job Price

Approximate cost of services:: $0.00
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Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Ian walker from Toronto

1 review Toronto, ON Joined 2015/07/01

8/10

181690

Toronto

07/01/2015

Frigidaire fridge stopped cooling

Problems appeared to be fan

Diagnosed quickly and repaired in a week. The technician came on time as scheduled . Really liked the text message confirmation.

Fridge working perfectly since .

Thanks

Job Price

Approximate cost of services:: $0.00
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Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Niloofar Mani from North York

2 reviews Toronto, ON Joined 2015/06/29

8/10

Samsung Fridge

Appliance Repair review in Toronto

06/29/2015

The technician came on-time and he was very very polite. He checked everything and answered all questions. Although the building frost still does exists due to humidity in our kitchen, he showed what should I do to make it better. My work order # was 183115
Thanks and regards,

Job Price

Approximate cost of services:: $0.00
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Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Niloofar Mani from North York

2 reviews Toronto, ON Joined 2015/06/29

8/10

Fridge

Appliance Repair review in Toronto

06/29/2015

The technician came on-time and he was very very polite. He checked everything and answered all questions. Although the building frost still does exists due to humidity in our kitchen, he showed what should I do to make it better. My ticket # was 4130933309 Thanks and regards,

Job Price

Approximate cost of services:: $0.00
What could this company do to improve their services?
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Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Vanna Manno from Vaughan

1 review Vaughan, ON Joined 2015/06/29

10/10

kitchen

Kitchen Planning & Renovation review in Vaughan

06/29/2015

They were great and efficient. The technician knew what he was doing and tackled the job efficiently. He went above and beyond the expectation. I would recommend these people to anyone needing appliance service.

Review has 1 previous version

Job Price

Approximate cost of services:: $200.00
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1 of 1 people found this review helpful.

Was this review helpful?

Company Response: Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

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