Mr Roof Repair.Ca

Roofing
Toronto ON M4W 3E2
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HomeStars
Roofing
Mr Roof Repair.Ca
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79%

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Reviews for Mr Roof Repair.Ca

Average customer rating:
9.4 10 (915 reviews)

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Britton from Whitby
Britton from Whitby
4 reviews Whitby, ON
9/10

Skylight repair

We have a leaking skylight and contacted Mr Roof Repair based on the reviews here. Over the phone they thought that they would be able to fix it pretty easily. On the scheduled date they were late (had given a 2:30-5:30 pm window) and did not call, I had to call for an update. They ended up being about half an hour after their window. Once they started work they did a pretty thorough investigation and determined that the seal on the skylight was gone. They resealed the skylight as a temporary fix but recommended that the skylights be replaced. They sent an assessment report with photos of what was done, which is handy.

Approximate cost of services:
$399.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Britton…Thank you for your feedback. We extend our apologies for the lack of communication regarding the delay and appreciate your feedback on the matter; this feedback helps us to avoid these types of errors from occurring in the future. We’re happy that overall you had a pleasant experience with us, as client satisfaction is extremely important to us. Please keep us abreast on the skylight and don’t hesitate to contact us for further support. Thanks again.

Leslee Vivian from Toronto
Leslee Vivian from Toronto
1 review Toronto, ON
10/10

Roof repair

I called them in a panic. There was exposed plywood on my roof. After a big storm and continued rain, water was running out of a light fixture in a room on the 3rd floor. They responded promptly, were extremely thorough, detailed and professional on the phone and the crew that showed up to do the repair was equally professional. I was impressed with the follow-up report I got that assessed the condition of my roof. I definitely recommend them.

Approximate cost of services:
$549.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Leslee…Roof leaks, especially when they appear near an electrical source, are certainly worrisome. Thank you for allowing us to ease your worry with our repair and education. Hopefully with the report you have received, a sense of faith has been restored that the issue has been resolved. The kind words are much appreciated. Don’t hesitate to let us know if you need anything else. Thanks.

rdatoo1 in Concord, Ontario Canada L4K1Z3
rdatoo1 in Concord, Ontario Canada L4K1Z3
1 review Toronto, ON
10/10

repair leak

the service was very professional. they took the time to thoroughly investigate the issue, including taking lots of photos to give me complete assessment of the roof and repaired the leak. i was going to replace the entire roof and with their advice i was able to be more confident that the existing roof still has a couple more years before i am to consider a replacement. would recommend this company any day!

Approximate cost of services:
$500.00
What could this company do to improve their services?
more promotional packages
Any advice to offer fellow homeowners facing a similar project?
call these guys before spending loads of dollars for a replacement
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Company Response

Thanks rdatoo1…we’re always glad when we can provide our clients with good news such as a deferring a new roof! Thanks again for the kind words and the recommendations.

Chris from Toronto
Chris from Toronto
1 review Toronto, ON
10/10

Roof repair

I am a new home owner and had some trepidation about selecting a repair company - we had some water coming in from the roof to the bedroom. I felt very at ease with Mr Roof Repair - they were very helpful over the phone, taking the time to listen to the issue, offering some potential reasons for the issue and took the time to go through the process and what to expect. The crew arrived on time, were friendly and thorough. When they were finished they again took the time to walk me through what they did and also pointed out a spot they had fixed where some animals were getting in that we hadn't noticed. There have been some heavy rains since they came and the issue seems to be resolved. If I ever have an issue again I will use Mr Roof Repair.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Chris… Purchasing a new home can be an exciting, yet overwhelming endeavour when you are faced with navigating the market for contractors for the first time. We are honoured that you chose Mr Roof Repair and are thrilled that we could help make this experience as easy as possible. This is just the type of experience we hope for all of our clients. Thanks for the kind words. Don’t hesitate to reach out should any other questions come up. Thanks.

Juliet in Toronto
Juliet in Toronto
5 reviews Toronto, ON
10/10

Leak in sitting room ceiling

After a long night of very heavy rain we awoke to a drip in our sitting room ceiling, and of course panic! But then i spoke to Gerrard at Mr Roof Repair and all my anxiety drifted away. He was friendly and re-assuring and did everything he could to get a crew to my roof the same day. Ben and Kim arrived that afternoon and had the problem solved and mended in less than an hour. They also provide an extensive roof condition report with photos which is very useful to know what needs attention next. i highly recommend this company.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Juliet... It is certainly disconcerting to have a leak. Glad we could be of service. Frankly, the experience you've had with Mr. Roof Repair is the exact one we've worked so hard to be able to provide on a consistent basis. Thanks for the kind words. Cheers!

Cynthia Soda from Whitchurch-stouffville
Cynthia Soda from Whitchurch-stouffville
1 review Whitchurch-Stouffville, ON
10/10

roof - ceiling was leaking

In our brand new home we were experiencing a leak in the ceiling above our foyer (open to above). The builder sent someone to have a look and the gentleman walked in, took one look and said it was ice damming and there was nothing they could do about it - "an act of God." Since ice damming is not covered by Tarion, I called Mr. Roof Repair to tell me what was really going on. They were professional, courteous and told me exactly what was happening (not cold enough in the attic due to lack of ventilation and the snow was being trapped behind the vapour barrier and melting resulting in a leak in the ceiling). They provided photos and documentation backing their findings and I have since forwarded them to Tarion. Hopefully something will be done about it without it having to come out of our pockets but I would have no hesitation contacting Mr. Roof Repair again.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Cynthia... Glad we could help. Please keep us apprised of your dealings with Tarion. Our clients have have mixed results in dealing with them, but generally favourable if there is proof of an issue. Please let us know if we can help further. Thanks.

Mike
Mike
5 reviews Markham, ON
10/10

Roof Repair

I have never dealt with a more professional and knowledgable roofing company; starting from the time I called in looking for a quote to the completion of the job. When the time comes to replace my whole roof, I will certainly call them back!

Approximate cost of services:
$1,450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hey Mike... We'll be happy to help when you're ready to move forward with your roof replacement. Be assured, you'll receive the same level of client care and workmanship. Thanks for taking the time to review our services. Cheers!

Carlos from Vaughan
Carlos from Vaughan
2 reviews Vaughan, ON
10/10

Roof repair

Contacted Gerard who set the appointment. Initial service was delayed because of weather/scheduling but work was completed in good time together with my neighbour's. Follow-up service was outstanding as well.when additional shingles came off after initial service. Highly recommend!

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Carlos... Thanks for the kind words. Don't hesitate to reach out in the future. Thanks again.

Luba from Richmond Hill
Luba from Richmond Hill
2 reviews Richmond Hill, ON
10/10

Roofing

As I have not needed any repairs since moving in I turned to Homestars to look for a roofer to repair some flashing and roof porch problems. Mr. Roof Repair had excellent rating. They came day after I called - arrived on time - repaired flashing in under an hour. Estimated porch roofing needed replacing. Received a detailed report with pictures and estimate for porch work. Am in process of arranging this. At this point I feel confident that Mr. Roof Repair will stand behind their work and are reliable. I have already recommended this company to friends.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Luba... Thanks for the referrals, much appreciated. And you can be assured we will stand behind our promises of a continued high level of customer service and of course, our work. We look forward to servicing you moving forward. Cheers!

AJ
AJ
4 reviews Toronto, ON
9/10

Roof leak & assessment

Mr Roof Tepair was very quick to respond to my request and book an appointment. They were able to temporarily help with a leak on a exterior porch and provided an assessment. The assessment is worth the cost alone. They provided a detailed review with photos of all things 'roof health' related. Very helpful!

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Amy... We agree and think a roofing system assessment is necessary on the vast majority of homes in the GTA. Purely based on the idea of how many roofs are installed incorrectly and have systemic issues. Glad we could help. Thanks again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.Ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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