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Hello Anonymous…It’s unfortunate that in this industry most companies will shy away from small jobs or will take a small job only as an opportunity to sell a larger one, even if it’s not necessary. We appreciate you taking the time to review our work and shine light on this fact. Don’t hesitate to contact us for anything else that may come up, big or small! Thanks.
Hi Chris…Appreciate the time you took to review us. We’re so glad to hear that your experience went how we intend for all of our clients, from the initial phone call with David to the final Report you received. We look forward to assisting you in the future should any other issues arise. Thanks for the kind words.
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Hi Bonnie…Thank you for your kind comments on our reports. There is a lot of effort put in to them and they pass through several hands before the final product is ready to be sent out – typically 3-5 business days. As for the invoice, we extend our apologies for any delay and lack of communication. Feedback such as yours assists us on bettering our services moving forward. If you require any additional information or assistance, please don’t hesitate to reach out. Thanks.
Thanks, Marlene…a piece of hanging flashing is not only unsightly, but could be a danger in a wind storm. We take issues like yours very seriously and although we certainly weren’t required to, tightening up the other flashings as a precautionary is just something we feel is important for both your safety and your peace of mind. Thank you for your kind words, I’m sure Adam will be thrilled to hear his years of etiquette classes are being noticed!
Hey Isabel…This type of feedback is what we strive for! We look forward to completing the additional work that was recommended with the same level of workmanship and professionalism. Thank you for sharing your experience, we sincerely appreciate it.
Hello Mitchell…Thank you for taking the time to write your recommendation. We’re so happy to hear everything is staying dry. Keep us abreast and don’t hesitate to reach out should anything change.
Hi Gus…Transparency is key in everything we do! We’re glad you feel the same way and walked away pleased with our service. Thank you for taking the time to write these kind words.
Hi Lori and Murray…We’re so glad we could assist you both on properly addressing this persistent leak. Pietro, and all of our Roofing Specialists, are extremely thorough and can source even the toughest of leaks! Many thanks for your recommendations and kind words. Please let us know if there is anything else we can do for you both.