Walltek Mechanical Inc

Walltek installed two Panasonic mini split air conditioners 20 years ago. One, the most intensely used was losing cooling capability and it was time to replace it. Reading reviews I found Mitsubishis highly recommended, then got five estimates. Walltek had the lowest bid and I had experienced the quality of their work. Rob Shams gave articulate, patient technical advice as we sorted through my needs. Walltek sent two highly experienced, competent installers inspiring confidence. Rob appeared to inspect and to approve the job. And he stayed for a very enjoyable conversation giving me a good education in understanding the unit and how to get the best out of it. Highly recommended. One of the best home service companies I've worked with over my thirty years as a homeowner.

Home boiler was purchased last year. Installation was wrong no tags no pressure tests and bad workmanship. Boiler started making loud noises Asked walltek to repair these deficiencies and was completely ignored. Now out of pocket another $800 for a different company to repair their bad work

Our 20 year old Valor fireplace was red tagged by Enbridge so we proceeded to check out various Valor dealers to purchase a replacement. We went to a couple of dealers but Walltek stood out from the others with their friendly knowledgeable assistance, not to mention a really nice large showroom. We actually were able to see the fire we liked on site at Walltek whereas not so with the other Valor dealers. Maral on the front desk was extremely helpful and answered my emails quickly and professionally with respect to questions I had. Rob came by a few days ago to assess the existing opening and connections etc. so we would have no surprises on install day. The fire was installed today and looks fantastic. The 2 man crew arrived on schedule and were quick and efficient. The whole replacement was done in an hour and this included a new chimney liner as well as two vents. Our existing only had one. Excellent service. I would not hesitate to recommend Walltek to anyone looking for a new fireplace.

We were very pleased, from beginning to end, with the quality of (and services performed by) Walltek.

We had a Valor natural gas insert installed. The installation team, comprised of Andrew, George and Sacha, were punctual, polite, efficient and tidy.

Rob, who sold us on the project and dropped by after the installation to ensure everything went okay, was knowledgeable and friendly. The project was completed at the agreed-upon date and price.

I have no complaints and thus would enthusiastically recommend this company.

Jordan

We called upon Rob to quote us to replace our 15 year old ductless air conditioner. He was by far the most responsive to our requests for quotes and came by on a Saturday morning. Not only was the quote competitive with the others we had received - We really appreciated Rob's ability to explain our options and work with us to find the best fit for our family. Our new AC was installed just in time for the hot weather!

I was a customer with Walltek for many years and was generally pleased with their service. It was a frustrating incident with another company that really proved to me how supportive Walltek really can be. This other company threatened to cut off my gas service over a bylaw change. Rob of Walltek was there for me advising and guiding me every step of the way. He even went further by contacting the people I needed to deal with and by taking care of all the necessary paperwork. Thank you Rob!

Went to the store and asked about a remote for a fireplace. I ended up purchasing a remote but when I got home I realized it wasn't exactly what I wanted. I went back the very next day to return the remote and they said they don't do returns on electronics. This was never told to me and I even talked to the manager who refused to assist me. Not exactly customer oriented and I will never go back. Stay away.

Re Companies Response - the box is in no way sealed with tape or plastic it is a cardboard box and could have been opened 1000 times before I bought it. To whoever reads this I will leave it to you to consider the ridiculousness of the mangers response and decide if this is a company you would want to do business with. I recommend you go somewhere else.

This company was recommended to us by nepoleon. They sell nepoleon products. We have been looking for a new fireplace for our house. For some reason this fireplace installment seemed very difficult we went to maybe 15 different fireplace stores. When we went to walltek we dealt with Rob. He was very knowledgeable and made it seem very easy unlike the other 15 companies we went to. Rob and his team came in to install the fireplace a week later, within a couple hour we had a brand new beautiful fireplace which we love and use all the time. Thank you Rob

Christine & Tim

After last year's black out, we decided to upgrade our 2 wood fireplaces to natural gas ones. We reserached on the internet and got 3 fireplace companies to give us quotes. At the end we selected Walltek for multiple reasons: their quote was very competitive, Rob was extremely knowledgeable and made many suggestions, as we were also renovating our basement, that werre very pertinent and Rob was very professional as he visited our house many times before we finally signed the contract. His team installed the first floor fireplace at the agreed upon time and the installation was perfect. No mess and no issues. Rob personally stopped by to show us how the fireplace works. FOr the basement, they delivered the hardware and the installation was done a couple of months later, again flawlessly. I was very satisfied with the whole experience and would highly recommand Walltek.

I had used Walltek about 8 years ago to install a gas fireplace so when we wanted to get a 2nd one, we called them. Rob came to the house, looked at the scope of the job, made suggestions and provided us with a quote that we felt was fair based on the amount of work required. When we were ready to proceed, they came out promptly and did the installation as they had indicated. The work was done perfectly and we are thrilled with this fireplace. Around the same time, we had an issue with our furnace and called them. Not only did they quote us much lower than Direct Energy but they were able to come out the next day to fix it. Great job!