Cozy Castle HVAC recently replaced my 10-year-old furnace humidifier, and I couldnt be more satisfied with their service! From the moment I contacted Nelli, I felt well taken care of. Nelli went above and beyond to find the perfect humidifier that suited the size and age of my home, ensuring all my needs were met.
On installation day, the service was smooth and efficient. I received timely updates about Roberts arrival, and he turned out to be incredibly personable, friendly, and professional. He explained everything clearlyfrom what went wrong with my old humidifier to how the new one works. The entire process was handled with care, and Robert left the space spotless, even taking the old equipment and garbage with him.
The level of customer service from both Nelli and Robert was top-notch. I didnt have to wait long for servicean appointment was scheduled just two days after my call. I highly recommend Cozy Castle for their prompt, friendly, and professional HVAC services. Im a very happy customerthank you, Nelli and Robert! Sandra from Woodbridge