Let It Rain, Ltd.

I would like to thank Let It Rain Ltd. for their excellent customer service. I put on new Eaves and Downspout on home and my neighbor across the street asked me how they did, as they wanted to use your Company.
So I told them how pleased I was with all aspects of my involvement with Let it Rain Ltd., from my first contact with respect to sales and estimates to the final one, the manner in which the details were delivered was thorough and complete. I was always kept informed of what to expect. As far as the service of work the men arrived on time and conducted themselves in a polite and professional manner. They took care in addressing all my questions and concerns. They were careful in all aspects of the completion of their work, including the clean up procedure. Having received a few previous referrals from co-workers, I am glad I chose your company and I would not hesitate to recommend the services of Let it Rain Ltd.

I previously had Let It Rain fix a leak due to improper flashing around my chimney done by another roofer that replaced my roofing a couple of years previously. When that roof started to deteriorate well before its warranty date, I called Let It Rain to replace it. I was impressed with their roof replacement system they proposed. They came to do the work on a sunny day this March and completed the work and cleaned up all in one day, relieving my previous stress when high winds and rain were forecast. Based on this experience, I would recommend Let It Rain.

They did our roof 11 years ago. 10 year warranty and on year 11 it starts to leak. We call to ask them to come out and take a look and they say ”yes, sure, someone will be out within the next 3 days.” No one shows and no one calls to rebook. We tried to call them twice. Not answering the phone and not answering their messages. We finally had another roofer come out to take a look: Exposed screws, poor flashing, vent needing replacing, and signs of wood rot. If you have had your roof done by these people buyer beware!

Just returned from our vacation to see the work that Let it Rain did on our Flat roof. It was a complicated job that was brilliantly well done!

They are not the cheapest, but definitely the best. I got a number of quotes and decided based upon prior experience and the professionalism of their crew and the quote they wrote up that this was the outfit that I needed to go with.

They did an outstanding job of striping all the old crap off the roof (it took three bins!) and created a custom built sloping roof so that the rain would drain properly. They finished it off brilliantly and improved the value of the our property significantly.

It was an absolute pleasure dealing with this company , our contractor was Raeny Destefano and he is excellent. He kept us up to date every step of the way. He knew exactly what had to be done and it was completed when he said it would be done. We are very pleased with the work provided by this company.
Everyone who we came in contact with were efficient, prompt, and the clean up after the work was spotless . Would not hesitate to call upon them again . I highly recommend "Let it Rain."
Jacqui Hardtke

Had work done....very poor communication. Frequent delays. No one knew what was going on. Work eventually done not to satisfaction as promised. Very disappointed in this company. Have not had such an experience working with anyone on a PAID project.

Everyone in our neighbourhood has had the roof done over the past couple of years. Fortunately, ours lasted a bit longer. That said, most of the companies I saw made me nervous. Only about 20% of them wore safety harnesses and several did not install the shingles correctly, even according to my basic understanding of the process. I also gathered that many companies are fly-by-night or otherwise unhelpful in the long term. I heard about Let It Rain (LIR) on the radio, and looked them up here and on Renomark. We had about five estimates done by various companies. LIR's estimator showed up on time and was the only one to park legally. That might seem like a small thing, but the attention to detail was consistent throughout the process. I was given accurate and honest information and advice based on my actual needs and desired price range. The estimator gave addresses of other, local homeowners who had work done by LIR. When I spoke to them, they remembered him and their experience with the company. They told me that their dealings with the company were professional and that months/years later, the workmanship had held up in every way, as expected.
The materials were delivered on time, and work began on time, as scheduled. The installers were extremely polite and responsive to any questions raised. They wore their safety harnesses and appeared to install the roof correctly, according to my understanding of the process. They installed an extra vent to ensure that the attic was properly ventilated, as explained by the estimator. At one point, it appeared to me that one small area was slightly uneven, and they redid it immediately. The completed the job on time. The clean-up was excellent. As we have small people and animals here, I went over the whole property with a rake, listening for nails. I only found six, which I consider remarkable considering the amount of material removed and cleaned up. Apart from that, there was one tiny shingle fragment and a strip of plastic wrap. They removed the bin the same day. (The bin was on tires, so it did not damage the driveway.) The swept the driveway and removed everything they could reasonably be expected to find. I point these little things out to contrast our experience when the neighbours on either side had their roofs done. In both cases, large chunks of shingles fell on our plants and damaged them. There was a bunch of plastic left on both lawns, several full shingles, nails, and handfuls of grit from the old shingles. I checked carefully and not a speck was left on our neighbours' lawns by LIR, and I was extremely pleased with the way our property was protected and respected.
One of my biggest concerns about having this work done was that the company would stand behind it and repair any damage that might occur in the process. It would appear that when our skid of roofing materials was delivered by a third party (not LIR), that company apparently accidentally broke a brick on our garage with the forklift prong. I didn't notice it until about two weeks after paying for the job, but it was quite clear what had happened. I called LIR, explained the issue, and sent a few pictures to show the damage. By this point, I shouldn't have been surprised, but they were extremely responsive. Again, I had paid and consequently had no real leverage, but they carefully noted my concerns and a supervisor responded within 48 hours with a plan. I can't say exactly, but the repair was done within about a week from my first contact with them about the damage. In fact, they not only fixed the brick, but patched a crack in the garage foundation, as well. The affected area literally now looks better than it did before the damage occurred.
I have rarely been treated as well by any company, and each person I interacted with at LIR gave me the same courteous and effective service. We have since had some very heavy rains during which I checked in the attic to be sure, and everything seems to be working properly. Given the way everything was done, I should not need a new roof for many years. However, in the process of having the brick repaired, I learned that LIR does other types of projects and renovations. While I'm not in the market for that right now, they will definitely be my first call in the future, should the need arise. I have told our family and friends about our exceedingly positive experience with LIR. In fact, some of our neighbours have asked about our experience and the price. As it turns out, they were quite angrily unsatisfied with their experience and results. We paid only very slightly more than they did for very similar roofing jobs. Money very well spent, in my opinion. If I'm not mistaken, they think so, too!

Let It Rain installed attic insulation to help reduce condensation and provide energy savings last December (didn't get around to posting a review until now). In addition, although we have a window in our main bathroom, we wanted a ventilation fan installed in our bathroom to be utilized during the winter months. The price of the job was exactly as quoted with no hidden surprises. What a difference this has made! The condensation has greatly reduced and it has made a major difference in the overall temperature of our home.
The staff was extremely polite, friendly and very professional!
Great work!
Great work.

'I could not be more pleased with my recent and past experiences with Let It Rain. Earlier this year I asked them to come to the house to repair some winter weather related damage to my eavestrough and gutter guards and to install snow guards on the east side of my house. During a recent rain storm, I called them back again to address some issues with my eavestroughs and downspouts. Their crew came promptly and identified and fixed the problem during some rather heavy downpours. They even took 'before' and 'after' pictures and videos to show me what the problem was and how they fixed it. I used Let It Rain many years ago to replace my roof, skylights, install snow guards on my west side roof and install new and adjust some old copper eavestroughs and downspouts. In my view, they do just what their customers need and then some, not what will make them the most money! Everyone in the company is professional and very customer focused. I can't speak highly enough of my experiences with Let It Rain and I would not hesitate to recommend them to anyone!

I hired Let It Rain to insulate my attic a few years ago and was so impressed that I chose them for my recent roofing job. Once again, I couldn't have made a better decision. The crew was prompt, polite, and professional in every way. I wouldn't hesitate to recommend this company.