Hatton's Hardwood Floors Inc

Floor Laying & Refinishing
Calgary AB T2P 5E1
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HomeStars
Floor Laying & Refinishing
Hatton's Hardwood Floors Inc
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94%

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Reviews by rating (past 12 months)

Reviews for Hatton's Hardwood Floors Inc

Average customer rating:
9.8 10 (133 reviews)

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Jan in Calgary
Jan in Calgary
1 review Calgary, AB
10/10

Refinish 16 year old Maple hardwood floors

The work was done very professionally, on time and with minimal dust and disruption. The floors look absolutely fantastic and have brought new life to the house. Thank you very much!

Approximate cost of services:
$4,000.00
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Company Response

Thank you Jan! We are very happy with the results and happy that you love them too. Enjoy your renewed
floors for many years to come.

Private User
Private User
Private User reviews Calgary, AB
10/10

Resurface hardwood floors

Everything was very good. Cost was right on the estimate. Dustin was professional and courteous. Kept me informed on what was happening and the different options available to me. Very happy with the final product. Since there has to be a negative next time bring an ash tray so cigarette butts are not thrown on the lawn. Would definitely recommend Hatton's to others looking for work to be done on their hardwood floors.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for taking the time to write a review for us and for the 10 star rating. As far as cigarettes go though, Dustin & I do not smoke so it may have been from other trades working on the home. Our apologies regardless. Thank you and Happy New Year!!

Martha in Calgary
Martha in Calgary
3 reviews Calgary, AB
10/10

Hardwood Flooring Rejuvenation and New Addition

We were very happy with the quality of work, customer service, and time efficiency of the work performed. Dustin did an excellent job of seamlessly blending our sixty year old oak flooring with new oak flooring in our home addition. He also repaired several nagging squeaks in our existing flooring, and created a beautiful curved oak border between the wood flooring and the front foyer tiling in our living room. Joel and his team worked meticulously to remove stains in the existing flooring and the company accuratively predicted that we would not notice any transition between the old and new flooring. Cal was very accomodating with our need to view a variety of stained oak options and made up several large enough floor samples to help with our decision. This is a small family business whose employees clearly take pride in their workmanship and enjoy creating beautiful hardwood floors in their customers' homes. It was a pleasure to work with this company and they exceeded all of our expectations.

Approximate cost of services:
$7,000.00
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Company Response

Wow! Thank you for taking the time to write this amazing review for out team; it goes far for our team morale and enthusiasm. We pride ourselves in doing the best possible job that we can and ensuring all Customers are as happy as you are. We are also very happy with the results of your project; thank you for allowing us to do it.

Private User
Private User
Private User reviews Hanna, AB
10/10

Floor refinishing

Our Community Centre hardwood floor takes alot of traffic. Sometimes, larger functions can result in some pretty hard use for this public facility. Given that our facility is over 30 years old and the flooring had been used for floor curling, we were not sure how well it would refinish. Not only did Hatton's do a great job of refinishing it, but they provided us with some great tips to help us keeping it look it's best.

Approximate cost of services:
$9,500.00
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Company Response

Thank you for hiring us and allowing our team to take on this challenge. We know that the Rubio Monocoat finish that we applied will handle the wear and tear that a commercial space gives it and will look great for many years to come.

Scott from WPI
Scott from WPI
3 reviews Airdrie, AB
10/10

Great Customer Service

Cal and his team has been great to deal with and took care of my renovation customer through great service and knowledge. All repairs to old hardwood turned out great and with a last minute color change they rolled with it and still finished ahead of schedule in order to allow the family back in their home sooner then expected.

Approximate cost of services:
$8,000.00
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Company Response

Hi Scott, it was a pleasure to work with your Customers and we look forward to working with you again in the future!

Janis in Calgary
Janis in Calgary
2 reviews Calgary, AB
2/10

Hardwood installation and refinishing

The wood craftsman, Dustin, did an amazing job of laying the new hardwood and feathering it into the existing hardwood. We have had many compliments by visitors to the home on how great it looks. The sander/varnisher was not well and in hindsight did not have the constitution to do his job as profeciently as hoped. He left the job early, showed up late, and somedays did not show up at all. The job took over three weeks longer than estimated. Much debris was varnished into the floor. At the jobs completion I was told this would come out over time as socks act as sand paper. Two years later this largely has not happened. I have added several mats and dimmed lights to hide the debris. In calling Hatton’s we were told we could pick out the debris and more finish could be floated on, although I am afraid there is too much to pick out without damaging the floor. The floor had been refinished once before and there was no where near the amount of debris that it now has. My last house had a site finished hardwood floor and it was clear of debris. I have had many negative comments about the amount of dirt in the floor varnish. Reinstallation of baseboards indicated that the floor was sanded too much in some spots. Very personable employees.

Approximate cost of services:
$14,000.00
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Company Response

Dear Janis, we are sorry that you feel this way however we addressed the hair issues that were yours and the debris in the finish was due to the fact that you guys were living in the home at the time of sanding and finishing. It is always best if nobody is living in the home and opening and closing doors while the sanding and finishing process goes on. Upon completion of the job you hadn't mentioned any of these issues but now 2 years later you are giving us a unfair 2* rating. We put a lot of effort into this project with changing boards etc. - in closing there are just some Customers that are never going to be pleased.

jimmynofriends from Calgary
jimmynofriends from Calgary
1 review Edmonton, AB
10/10

Hardwood Flooring & Restoration

I recently had my floors installed by another company who left my floor in rough condition. I live in Edmonton and the boys from Hatton Floors came up from Calgary and completely restored them to a beautiful finish.. They were friendly, helpful, and in and out before I knew it.
Great Job!

Approximate cost of services:
$700.00
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Company Response

Thanks for trusting us to correct the situation with your floors and in cases like these we are more than happy to make the trip out to Edmonton. It was nice to take a year old floor and breathe new life into it. We are glad you're happy and thank you for taking the time to write this review! Sincerely, the boys @ Hatton's Hardwood

Qwxilvr
Qwxilvr
4 reviews Calgary, AB
10/10

Hardwood floor removal and reinstallation and stairway rehab/refinishing

I took up carpet in the bedroom and found hardwood floors, but they were in rough shape with numerous voids in the floor from where the room had been reconfigured some twenty years ago. I contacted Cal about an estimate on repairing the floor and refinishing. He was very prompt about coming out to inspect and estimate the project.

He determined that it would be more cost effective (cheaper) to take up the exceedingly damaged floor in the bedroom and replace it rather than feather in patches to the various places that required repair.

The house is a bi-level split and I also had him take a look at the front stairs which were in rough shape (gouged, painted battleship grey and very squeaky and loose etc.)

The job they did on the stairs is fantastic! They completely rebuilt the staircase and removed the old fir treads, replacing them with solid oak. They glues and screwed everything and used the old fir material to reinforce the staircase. The stairs are now so solid and quiet that it is like walking up a concrete staircase. The work on the stairs was quoted to be more than the bedroom work, and I was on the fence about the work, but I am so glad I decided to go ahead with it!

Approximate cost of services:
$9,000.00
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Company Response

It is always so rewarding for us to hear that our projects turn out better than expected! It was a pleasure to have met and worked with you. It makes us feel so accomplished knowing that our Customer is happy and satisfied. Thanks, Hatton's Hardwood Floors

Koru from Calgary
Koru from Calgary
1 review Calgary, AB
10/10

Hardwood Flooring

Cal was easy to work with, he got the job done quickly and the floors are beautiful.
My space needed existing floors to be shaved from an artisans painter floor to a new looking space.

Approximate cost of services:
$4,000.00
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Company Response

It was great working with you and it was fun restoring century old hardwood floors. Best of luck to you in your business. Thanks, from the team at Hatton's Hardwood Floors

56 Hardwood from Calgary
56 Hardwood from Calgary
1 review Calgary, AB
10/10

Canadian Red Oak Hardwood Renovation

We had the pleasure of hiring Cal and his crew (Dustin & Brent) to renovate our home and to remove the Lino and Carpet and replacing it with natural Canadian Red Oak and they did a wonderful job. I really can't describe the professionalism, timing and the neatness of the whole crew. Just one meeting with Cal and you sense that he is very knowledgeable, honest, direct and prompt. Very impressed and happy to recommend Cal and his crew to any person looking for work of art and quality and on top of that their dedication to make sure they leave your house with a smile on your face. Thank you Cal, Dustin and Brent, you rock. Keep up the good work and hope to be in touch with you early next year for my next project.

Approximate cost of services:
$23,000.00
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Company Response

Thank you for taking the time to write a review, positive feedback is so important. We are looking forward to working with you again in the future and we are so happy that you would like to have us back. We had a great experience working on your project and it is so great to hear how happy you are with the end result. Thanks again and see you in a few months!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hatton's Hardwood Floors Inc

Hatton's Hardwood Floors Inc. was established in 2000; we are a small family run local business. We specialize in refinishing hardwood floors as well as renovations and supply and installation of new hardwood. We offer excellent Customer Service; just read our homestars reviews and you'll see! We are a member ...
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