Hatton's Hardwood Floors Inc

Floor Laying & Refinishing
Calgary AB T2P 5E1
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HomeStars
Floor Laying & Refinishing
Hatton's Hardwood Floors Inc
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94%

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Reviews for Hatton's Hardwood Floors Inc

Average customer rating:
9.8 10 (133 reviews)

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gwoitas from Calgary
gwoitas from Calgary
1 review Calgary, AB
10/10

Main floor NEW hardwood renovation project

We would like to extend a HUGE thank you to Cal Hatton (owner) and Dustin (installer) for the superior work and service for our home hardwood renovation project. Going into any renovation project is a scary thing and making decisions that will cost thousands are very important. Right from the first time Cal entered our house to give us an accurate quote and timeline assurance things just seem to go tickity boo. The process was incredibly efficient and the quality of Dustin's work was phenomenal. We had the company remove old existing carpet and hardwood and replace with engineered hardwood. We could not be any happier with the end product. There were a few alterations that needed to be fixed as the reno was completed. Cal and Dustin provided all the little extras that mean so much to our family. Commitment to excellent work and customer service is #1 to receive our positive feedback. We would not hesitate one bit to recommend this team for any future project. The scariness of renos was eliminated when we saw the final product and they completed the walk through to look for anything that needed minor adjustments until we were satisfied. Wow! Hatton hardwood superior service and workmanship sets this team at the top of the hardwood heap. Thanks Dustin for all of your hardwork! You were a pleasure to have around our place when we were home. Friendly, courteous and master hardwood installer. You obviously take huge amounts of pride in your work. Thanks for everything Hatton's Hardwood!!

Approximate cost of services:
$19,000.00
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Company Response

First of all we'd like to extend a huge Thank You for taking the time to write this review and for all of your kind words. We take Customer Service very seriously and its always nice to have that recognized. Doing home renovations can be very stressful and we appreciate that you felt at ease dealing with us. We pride ourselves on having a professional and courteous team and we'll be sure to pass on the kind words to Dustin. Thank you for allowing us into your home and we are thrilled that the end result met your expectations. Sincerely, Cal

dcooke10 from Calgary
dcooke10 from Calgary
1 review Calgary, AB
10/10

Kitchen/dining area

Renovations can be stressful as we learned, so we got estimates from three companies. All three gave us estimates within 10% of each other,however, we were very impressed with Cal at Hatton's Flooring particularly with his knowledge experience and demeanor.
Cal's brother and co-worker were exceptional and explained each part of the process during the sanding and staining and cleaned up each day. They were truly remarkable and very experienced.
Cal hadn't even asked for a deposit! Trust is not to be taken lightly and this is a company which believes of doing business in a good old fashion way. I only wish other companies had the same moral convictions. We can't say enough about the wonderful experience we've had with Cal and will spread the good news around.
Dwight& Debbie

Approximate cost of services:
$5,000.00
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Company Response

Dear Dwight & Debbie, we can't thank you enough for taking the time to write this review. We appreciate your kind words so much. Renovations can certainly be stressful and we always try our best to make sure our Customers feel comfortable. We enjoyed working with you both. We are grateful that you felt trust and honesty needed to be mentioned as we strive to be both always. Thanks again!! Sincerely, Cal

Alesia Migneault from Calgary
Alesia Migneault from Calgary
2 reviews Calgary, AB
10/10

Engineered hardwood purchase & install

It was a pleasure to work with Cal. Upon my first call he showed up here within a week to discuss our ideas. He was always honest as to what he believed would work and what made sense. He gave us options but kept our plan realistic. We chose the Woodline Parquetry Hickory 5.7" x 18 ml rubbed oil finish. Given our already installed sub-floor we had less selection but this saved us the headache of a new sub-floor or changing the footguards/baseboards. Cal was patient as I took a few months in choosing. He came here a second time to discuss again. When I went to his shop he was available to discuss by showing me samples. He is quite personable and definitely had our best interest at heart. The installers did a great job, with no requirement of follow ups. Thanks Hatton's Hardwood Floors!

Approximate cost of services:
$14,500.00
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Company Response

It is always a pleasure to work with you Alesia! Thank you so much for your review. We are thankful also that your review is honest as we do try to be realistic with our Customers and sometimes it takes a bit of time to make these big decisions. We are so glad you are happy with the project and we would love to work with you again anytime! Thanks, Cal

Z Price from YYC
Z Price from YYC
1 review Calgary, AB
10/10

Main floor and kitchen renovation

Work was completely quickly and looked amazing. The employees always showed up on time and did a great job, if it wasn't for my main level being completely transformed I wouldn't have been able to tell anyone was there. Very clean and excellent final product.

Approximate cost of services:
$5,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write a review for us! We do try our best to leave all homes in good condition at the end of each day. We loved working with you and appreciate your honest and kind words. Sincerely, Cal

Donald K White from Calgary
Donald K White from Calgary
4 reviews Calgary, AB
10/10

Repair

I had a small repair job that many companies won't take the time of day to help with. Cal and his team quoted the job, and had it completed in less than a week. They also refinished my entire floor last year and did a Fantastic Job!

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Don for taking the time to write this review. Thanks also for hiring us to do your initial job and repair. We understand that many companies won't bother with smaller projects however we always try to leave our Customers happy, whether the job is big or small.

Vivian from Calgary
Vivian from Calgary
1 review Calgary, AB
10/10

Hardwood refinishing

2 people from my work recommended Cal for hardwood refinishing. We are extremely happy with the results. They were easy to work with, professional, finished the work on time and did a thorough job.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write a review for us. It's great to have happy Customers; especially when they are referred to us from friends! Hope you enjoy your beautiful Maple floors.

Mrs. Moore from Calgary
Mrs. Moore from Calgary
1 review Airdrie, AB
10/10

refinishing maple floors in kitchen

Cal was on time, polite, friendly and listen to our concerns. Cals' brothers came in to do the refinishing for us, they too were on time, polite, friendly and listen to our concerns. I found a couple of missed spots once the job was finished. Cal came back to have a look, agreed with me & had the boys back the very next day to add yet another coat to the floor and it looks fabulous. I couldn't be happier. Thank you Hatton boys for a great job.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for having us do your project, we appreciate it. We try to address and take care of any issues should they arise on our job sites. We will always do our best to leave our Customers happy. Thanks for your kind words!

Cara and Derrick  from Calgary
Cara and Derrick from Calgary
1 review Calgary, AB
10/10

refinishing of main floor

We had a renovation which involved new hardwood floors on our main floor. Due to an issue with the finish, they needed to be redone. Cal was brought in to assess the issue and determine what needed to be done (he did not do the original staining) . After some research, he was very confident he would make them look new again. Our floors turned out great and we are very happy. Mike did a great job and was very knowledgeable of the product and respectful of our home. They were very quick and were done in 2 days. We would definitely recommend them.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are always up for a challenge and sometimes repairing floors that other companies have done is a challenge. We are thrilled that we were able to rectify the situation and that you're happy with the results. We do our best to be respectful to our homeowners and their property and appreciate you mentioning that. Thank you for taking time to write a review!

Yann from Calgary
Yann from Calgary
2 reviews Calgary, AB
10/10

Hardwood refinishing

Exemplary professionalism from the estimate all the way to the completion, it was a reel pleasure to do business with the passionate team @ Hatton's Hardwood Floors Inc! I definitely recommend them

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Yann. We loved working with you and your team as well! I always look forward to your positive attitude, thanks for taking the time to write a review. Sincerely, Cal

N.Mendis
N.Mendis
2 reviews Calgary, AB
10/10

Hardwood Project main level

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

To Whom It May Concern, I have built many houses, done renovations with many contractors but never have I met a contractor/owner who personally came and checked once the job was completed. He kept up to his word with his timely completion of the assignment and professional work. To any Customer I would personally advise not to go with the name of the company but to go with someone like "Hatton's Hardwood" which is owned by Mr Calvert Hatton. Not only is he a nice person but listens to his Customers as to how the job should be done. Any kind of flooring or any big projects please call Hatton's Hardwood and you will not be disappointed. I am 100% satisfied with the way he did my hardwood flooring.
Thanks, Nelan

Approximate cost of services:
$10,000.00
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Company Response

Dear Nelan, it was such a pleasure to work with you and we appreciate your amazing review and kind words. We look forward to working with you again very soon on your upcoming commercial project!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hatton's Hardwood Floors Inc

Hatton's Hardwood Floors Inc. was established in 2000; we are a small family run local business. We specialize in refinishing hardwood floors as well as renovations and supply and installation of new hardwood. We offer excellent Customer Service; just read our homestars reviews and you'll see! We are a member ...
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