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Thermostat would call for heat but the furnace periodically wouldn’t fire. They came out and “determined” it needed a new controller board. They ordered the part and eventually replaced it. Furnace still occasionally wouldn’t fire, found the condensate drain wasn’t draining, and pulled the bung out of the other corner, ran a drain tub across the front of the furnace to the drain pump. The furnace has run since. Was it the controller board or the condensate not draining. Don’t know? Other issues... - made appointments with me, and the service tech didn’t show up. Called me in the middle of the afternoon and said the controller board has come in and the tech wants to install it now... so I leave work jump in the car and drive home. Just to get a call from the tech that the dispatch made a mistake and my part isn’t in yet. - when they did finally replace the board, they overcharged me by almost 200$ than what they quoted me. They did refund the money but only after I got my credit card statement and called them. - found at my yearly furnace service that they didn’t replace the board with a pen part but a generic replacement. I wasn’t told that. - and during the service tune up appointment I asked about the house fresh air motorized damper that didn’t seem to be working and was fobbed off with “the furnace wouldn’t run if that wasn’t working. “

I hired Kyle to install a ceiling fan in a room without a central light fixture, so I need electricity supplied to the location. His price was fair, and he was able to fit me in right away. He worked cleanly and methodically, and left the place just as he found it.

I took up carpet in the bedroom and found hardwood floors, but they were in rough shape with numerous voids in the floor from where the room had been reconfigured some twenty years ago. I contacted Cal about an estimate on repairing the floor and refinishing. He was very prompt about coming out to inspect and estimate the project. He determined that it would be more cost effective (cheaper) to take up the exceedingly damaged floor in the bedroom and replace it rather than feather in patches to the various places that required repair. The house is a bi-level split and I also had him take a look at the front stairs which were in rough shape (gouged, painted battleship grey and very squeaky and loose etc.) The job they did on the stairs is fantastic! They completely rebuilt the staircase and removed the old fir treads, replacing them with solid oak. They glues and screwed everything and used the old fir material to reinforce the staircase. The stairs are now so solid and quiet that it is like walking up a concrete staircase. The work on the stairs was quoted to be more than the bedroom work, and I was on the fence about the work, but I am so glad I decided to go ahead with it!