Otto's Masonry

Masonry & Bricklaying
Toronto ON M4G 1L3
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Reviews for Otto's Masonry

Average customer rating:
9.8 10 (431 reviews)

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Lisa
Lisa
6 reviews East York, ON
10/10

Tight site

Otto took great care of some of our clients. They were doing a small basement addition and underpinning of an existing room in the basement. The site was incredibly tight. Otto and his guys were extremely careful and diligent in their work. They paid close attention to the neighbours property.
The project was completed on time and with no problems.

Thanks Otto's Masonry!

Approximate cost of services:
$0.00
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Company Response

Thank you Lisa! We do our best to consider everyone---including the neighbours.

Anonymous i.
Anonymous i.
12 reviews York, ON
10/10

Retaining wall, walkway, brickwork, concrete steps

I was fortunate to learn of Otto’s Masonry from a friend.

Otto’s Masonry did a large project for me which included replacing a retaining wall, building a paving stone walkway, redoing a large section of brickwork and building a set of concrete steps. These projects included the use of four different types of decorative materials.

I was impressed with the ongoing attention to detail that produced not only a beautiful result – better than I had envisioned – but attention to detail that made sure that all work supported and promoted the structural integrity of my house.

All company staff were a pleasure to work with.

Approximate cost of services:
$0.00
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Company Response

Thank you for your positive review Jennifer. You had a complex project and we put one of our most intelligent and experienced masons on it. I am glad we were able to help you.

Andre in Toronto
Andre in Toronto
2 reviews Toronto, ON
10/10

Brick replacement and tuckpointing

This is by far the best experience I have ever had with any contractor!!!
I have a 100 year old house and thanks to Otto, he made it look almost new again. Otto give us a fair price and did an outstanding job on the back of my house. My wife and I were thrilled to see the results of his work. Dave you did an amazing job! Thanks again Otto, look forward to having you work on the rest of the house next summer!!!
André & Lisa

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the positive review Andre and Lisa. I will definitely let Dave know that you liked his work.

Marian in Riverdale
Marian in Riverdale
7 reviews Toronto, ON
10/10

Replacing stone sills, tuckpointing, concrete work.

We hired Otto and his crew to remove our crumbling concrete sills and replace them with stone sills. It was a very big job with about 40 sills to do. The stonemasons were all very skillful, hardworking, and courteous. The job was more difficult than anticipated but despite his cost overrun, Otto stuck with his estimate. Very professional service and the work done was excellent. I will recommend this company to my friends.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the positive review Marian. That was a tough job. I am glad we were able to do it well for you.

Naomi in Toronto
Naomi in Toronto
10 reviews Toronto, ON
10/10

tuckpointing and wall rebuilding

We can’t express how happy we are with our decision to hire Otto’s Masonry to do the tuckpointing and rebuilding the walls of our deteriorating front porch. It is rare to receive such a high level of professionalism, craftsmanship and extremely pleasant staff that goes to extra mile to do a superb job!
Once we bought our 1930 house we knew that one thing that would have to be taken care of is tuckpointing. Otto came back then and gave us a very reasonable quote, but unfortunately we ended up having to postpone it as there were other more pressing issues to take care of and no budget to cover it all. About two years later, and few incidents of rodents entering the house, tuckpointing became more of a priority. We called Otto again, and to our surprise Otto decided to adhere to the quote he gave us previously. A quote that was quite competitive compared to other quotes we received at the time. From the beginning everything was a positive experience… and if there were surprises they were only wonderful surprises.
Eckhard did most of the job. We can’t say enough about Eckhard, he is truly amazing; he took lots of time to carefully match the mortar colour, and had to do it often as the mortar colour is really uneven in our house. There are multiple shades even in a single wall, and one really has to take great care to avoid a patchy look. On top of that he was extremely pleasant and improved the look of the house in ways we did not expect. It was all his initiative and his own standard of doing it the best it could be done! Eckhard was joined by his brother Ernie, and again we can’t say enough about how pleasant and professional they both are. After carefully working on all the walls Eckhard ended up spending a fair amount of time on rebuilding our front porch which was simply falling apart. He did a superb job basically working with the same materials but completely transforming it. Even though it involved more work then initially estimated Otto kept the price as quoted.
In short we can’t be more pleased with this company. Every step of the way went smoothly and the results are beyond our expectations. We highly recommend Otto’s Masonry with absolutely no hesitation. Thank you Otto, Eckhard, Ernie, and also Tony that takes care to promptly reply any phone calls or e-mail messages. It was a wonderful experience working with you!

Approximate cost of services:
$2,000.00
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Company Response

Dear Naomi, Thank you very much for this detailed and positive review. I posted it in the office for Eckhard and all to see. Tony, Office Manager

Estelle in North york
Estelle in North york
1 review North York, ON
10/10

Replace 3 tiles on top of chimney, install new rain caps

Otto and his team did a fine job. The project was of very high quality and the price's very reasonable. Otto's team has shown diligence and dedication to come as early as they could fit me in their busy schedule, which greatly benefited my pending roof project that has been waiting to start. The site was left very clean and all waste materials removed. I'd also like to mention that it's really pleasant to deal with Otto's team, and thanks Tony for answering all of our questions! I'd have no hesitation to use Otto's Masonry for other future projects and in recommending Otto's Masonry to all my friends.

Approximate cost of services:
$600.00
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Company Response

Dear Estelle, I am glad we were able to help. Thank you for the nice review. Sincerely, Tony

Debbie Wilson in Toronto
Debbie Wilson in Toronto
2 reviews Toronto, ON
10/10

Rebuilding cold room

My cold room was literally falling down and with Otto's help - we now have a functioning room again. Otto is wonderful - clear about what the problem is - clear about the options and solutions - clear about his pricing. Beyond the great workmanship and attention to detail - Otto worked with my carpenter who was rebuilding our front porch over the cold room. Otto managed to fit us into his busy schedule and for that I am grateful. I will be using Otto again in the future.

Approximate cost of services:
$3,800.00
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Company Response

Dear Debbie, Thank you for the positive review. Otto has a lot of experience to draw from. I am glad we were able to help. Sincerely, Tony (Office Manager)

Ingrid in Toronto
Ingrid in Toronto
2 reviews East York, ON
10/10

Retaining wall, stone steps, and interlocking walkway

Otto and his team were pleasant, professional, and easy to work with. They did an amazing job replacing the retaining wall in our front yard, as well as putting in new stone steps and an interlocking walkway to the front door. Crew lead Dan was also great. When we had questions or concerns Otto and his team were quick to get back to us, and took the time to explain things clearly. The project was completed within the agreed upon time-line, and it was well worth the money. Otto had previously done some smaller jobs for us (replacing stone windowsills, parging, and tuckpointing) so we knew he was reliable and professional, and would do a great job on this bigger project. We highly recommend Otto's Masonry!

Approximate cost of services:
$9,000.00
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Company Response

Dear Ingrid, Thank you for calling us again to work on your home and for the nice review. We look forward to working for you in the future again if needed. Sincerely, Tony (Office Manager)

ej in Riverdale
ej in Riverdale
4 reviews Toronto, ON
10/10

replace broken concrete steps

We are very pleased with the job Otto's company did replacing our broken concrete steps with new ones. We had a problem getting anyone to quote on this relatively small job but Otto gave us a reasonable price and timeframe to complete the job. His crew were efficient and very neat. I would highly recommend this company.

Approximate cost of services:
$1,271.00
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Company Response

Thank you for the positive review! We appreciate the referrals.

Darin Hill in Toronto
Darin Hill in Toronto
1 review TORONTO, ON
10/10

Repointing of Brick around the house

Otto and his team were complete professionals. They jumped right into doing the job even before we were aware they were ready. We thought we would have to wait weeks before the work could be done but got a call that they were staring at 7am that morning. They were there consistently until the job was done and even did some extra work we weren't expecting. The entire staff was friendly and very professional. I highly recommend if you have brick/repointing work, to use this company. So refreshing, given we didn't know them and saw their van parked in our neighbourhood. We did that with a roofer one other time but had a bad experience. Plus, the total bills was exactly what they quoted. No added expenses. Thanks so much Otto!!!

Approximate cost of services:
$2,000.00
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Company Response

Dear Darin, Thank you for calling us to work on your home. I am glad we were able to do a good job for you. Sometimes there are unexpected surprises when you start a job. However, we are normally very accurate and stick to our original estimate. Thanks again, Tony (Office Manager)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Otto's Masonry

Internal waterproofing, masonry & bricklaying, tuckpointing, parging, chimney rebuild and repair, concrete, stone porches and much more.

Call (416) 467-1717 for a free estimate! Over 30 years doing concrete, chimneys, fireplaces, tuckpointing, bricklaying, porches...and everything masonry.

CATEGORIES
Tuck Pointing, Chimney Build & Repair, Masonry & Bricklaying, and Concrete Contractors
SERVICES
Waterproofing, Tuckpointing, brick repair, brick replacement, chimney rebuild or repair, walkways, driveways, concrete steps/stairs, porches, window sills, flagstone installation.
BRANDS
We work with a lot of Banas stone and will use a variance of brands on brickwork to get the best match we can on your home.
SPECIALITIES
We specialize in waterproofing, tuckpointing, concrete porches and stone work.
WEBSITE
https://www.ottosmasonry.ca
PAYMENT METHOD
We ask for a downpayment for big jobs, and we expect payment upon satisfactory completion of job
LICENSES
Metro Licence: T85-3959154
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
3 to 4 years on complete new builds.
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