Otto's Masonry

We can’t express how happy we are with our decision to hire Otto’s Masonry to do the tuckpointing and rebuilding the walls of our deteriorating front porch. It is rare to receive such a high level of professionalism, craftsmanship and extremely pleasant staff that goes to extra mile to do a superb job!
Once we bought our 1930 house we knew that one thing that would have to be taken care of is tuckpointing. Otto came back then and gave us a very reasonable quote, but unfortunately we ended up having to postpone it as there were other more pressing issues to take care of and no budget to cover it all. About two years later, and few incidents of rodents entering the house, tuckpointing became more of a priority. We called Otto again, and to our surprise Otto decided to adhere to the quote he gave us previously. A quote that was quite competitive compared to other quotes we received at the time. From the beginning everything was a positive experience… and if there were surprises they were only wonderful surprises.
Eckhard did most of the job. We can’t say enough about Eckhard, he is truly amazing; he took lots of time to carefully match the mortar colour, and had to do it often as the mortar colour is really uneven in our house. There are multiple shades even in a single wall, and one really has to take great care to avoid a patchy look. On top of that he was extremely pleasant and improved the look of the house in ways we did not expect. It was all his initiative and his own standard of doing it the best it could be done! Eckhard was joined by his brother Ernie, and again we can’t say enough about how pleasant and professional they both are. After carefully working on all the walls Eckhard ended up spending a fair amount of time on rebuilding our front porch which was simply falling apart. He did a superb job basically working with the same materials but completely transforming it. Even though it involved more work then initially estimated Otto kept the price as quoted.
In short we can’t be more pleased with this company. Every step of the way went smoothly and the results are beyond our expectations. We highly recommend Otto’s Masonry with absolutely no hesitation. Thank you Otto, Eckhard, Ernie, and also Tony that takes care to promptly reply any phone calls or e-mail messages. It was a wonderful experience working with you!