Weed Man

Lawn Maintenance
Toronto ON M1B 5N6
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37%

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Reviews by rating (past 12 months)

Reviews for Weed Man

Average customer rating:
3.4 10 (287 reviews)

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john narvali from Toronto
john narvali from Toronto
1 review Toronto, ON
10/10

weed man lawn care

This is our first year with weed man.
There have been visible results with our lawn.
I was hoping all of my weeds would be gone by now but I'm sure that day will soon come. Weed man have done everything that they agreed to do. I'm happy.

Approximate cost of services:
$200.00
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Company Response

Thank you for taking time out of your busy day to let us know how happy you are with our service.

Steve Stronge
Customer Service Manager

Frank Buttigieg from Mississauga
Frank Buttigieg from Mississauga
1 review Mississauga, ON
2/10

lawn maintenance

Hi,
Despite reading the reviews on Home Stars, I felt that I should judge their work myself given that they reapply at no charge. The Fiesta chemical they apply only turns the weeds black temporarily. They did a reapplication with same results. The chemical does not work {see Health Canada warnings on product},
Product may be too diluted to effectively kill weeds.Try Googling it.
Despite emails with photos attached & asking to meet with someone to show areas they missed-not once did anyone come to meet with us to discuss the problem. They only keep sending someone back to reapply & do not notify you that they are currently working in your yard. . It is as if their goal is to treat as many lawns in a day as possible without interruptions. (Quantity vs Quality.).

Approximate cost of services:
$350.00
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Company Response

I am sorry to hear about your disappointment in our service and the misunderstanding you had in how our services work. Fiesta is classified as a Bio-rational product and can be used in Ontario as it exceeds all government guidelines for the safe control of broad leaf weeds.

. The first sign of the weeds being affected by this iron base weed control is blackening to the leaves. We know that some weeds can regrow and that is why Weed Man offers in all of our programs back to back weed control applications within 4 weeks of each other as well season long treatments including unlimited reapplications when and if required. This was your first season with us and we had only completed 2 weed controls, May24th and June 2nd. The June 2nd application was of no charge based on concerns that Mr. Buttigieg had cut the lawn the same day we applied the first weed control, which would greatly diminishes the results as stated on the invoice special instructions. We did receive the email and pictures and spoke to Mrs. Buttigieg about the concern areas and advised that seeding was required to fill in the dead areas. The services were cancelled via email the weekend of June 14th after only 2 weeks of servicing your property making it impossible for us to deliver the results we promised for the entire 2014 lawn care season.

I understand your concerns and would like to discuss your lawn care needs, please contact my office.

Steve Stronge
Customer Service Manager
416-269-8333

Nicolas
Nicolas
6 reviews Scarborough, ON
6/10

Weedman Service, Summer 2014

We hired Weedman based on reputation and performance in our neighborhood. Staff visiting our home have been friendly and quick about their work. I appreciate the calls the day before a treatment so that I can keep my pets inside the day off - the reminders are helpful. Weeds have been taken care of and my lawn looks considerably better. Weedman does call (from a call centre) far too often with 'advisements' for additional treatments (grubs, added fertilizer, aeration, etc) that are considerable more money than the entire year's worth of service (a call recently was more than $450 of products). Good product & protocol, however the constant pressure from their callcentres for products I do not want nor need means I can't recommend to a friend. I will look for an alternate next year that hopefully doesn't continually pester for additionally charges (2-4 times per month).

Approximate cost of services:
$330.00
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Company Response

I thank you for taking the time to inform me of your concerns and that you are also very happy with our services. The calls we make are from recommendations only based on your lawns overall conditions but I do understand if this is a concern. Your business is extremely important to me and I can remove your phone number from our sales department to ensure that you no longer receive calls about any additional recommended services. Please contact my office so I can locate your account and make the necessary changes immediately.

Again thank you for your feed back!

Steve Stronge
Customer Service Manager
416-269-8333

Jim from Whitby
Jim from Whitby
1 review L1 R2 C1, ON
0/10

Lawn Care / Weed control

We bought our home last year and decided to hire Weed Man Scarborough on Grand Marshall Drive to treat our lawn as it was in good condition and didn't want the few weeds that did exist to spread. They have applied weed control spray twice and both times the weeds turn purple and start wilting, they look as if they are dying, but after 7 days the very same weeds roar back to life. I am going to give them another shot to kill these weeds before hiring a competitor who swears his stuff works better. I am aware that the Province has banned the old chemicals that used to work but seriously how can a business stake it's name on weed removal and not get the job done. Friday I found a grub inspection report trying to upsell me for more money, all that was going through my mind was how could an employee of Weed Man come to my property to upsell when the core mission of their service has been a failure so far. He walked right past the weedy lawn to sell me grub control from Weed Man? Anyway, I am going to give them another shot to get these weeds killed, today I was out weeding, the very thing I sought to avoid doing by hiring the Weed Man.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

I understand your concern and would ask that you contact my office to have a reapplication applied to your lawn. Weed Man is the only lawn care provider that actually offers unlimited reapplications of our services to ensure proper results of our customer’s lawns. As you stated the weeds turned colour and reacted to the product, at that point the majority of the weeds should have died off. If this did not happen it could be because of the amount of rain fall we have had, the lawn was cut too soon after it was applied or the weeds are more established and some only weakened with the application. Any of these reasons are very possible but the same results are taken when we are contacted by our customer and that is a reapplication of the service. Please contact my office to resolve both of our concerns as I am not able to locate your account from the information that was provided.

Thank you

Steve Stronge
Customer Service Manager
416-269-8333

Sangeet Ghai in Toronto
Sangeet Ghai in Toronto
1 review Toronto, ON
0/10

Weedman Toronto

I have used their services in 2012 and 2013. In summer of 2013 I called them to say that despite their service, there were plenty of weeds at the back of the lawn / property. Nothing was done. I then called to convey that since I had paid upfront for the year and their work was bad, I did not want to continue with weedman after 2013. In April or May 2014, they showed up one day when no one was at home and likely did some fertilization, or at least claim that they did. I was surprised and called them to ask why did they come out when I had clearly mentioned last year that I would not continue. I was told they did not have any records of my call from last year, so I have to pay them the 50+ $ for the services they claim to have done this year.
Why should I pay when I had made it clear to them that I want nothing to do with Weedman after 2013.

Approximate cost of services:
$55.00
1 of 1 people found this review helpful.
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Company Response

I do understand your concern and would ask that you contact your local Weed Man franchise to discuss this matter. In the event of human error on our side we send out three invoices in September, January and March which clearly states the program that is scheduled and when the services will be completed. We take great pride in keeping open communication lines with all of our customers and are only a click or a call away to answer our customer’s questions and even concerns.

Steve Stronge
Office Manager

ed m from Acworth
ed m from Acworth
1 review Mc Collum Acres, GA
6/10

weed control

I just signed up again with weedman. I was in contract and then dropped off and now renewed. Looking forward to green grass and summer days with bright light and rain.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Angela Murray  from Auburn
Angela Murray from Auburn
1 review Auburn, GA
10/10

Irrigation

Just want to say Thank You to Weed Man Lawn Care. You have made me so proud of my yard.I wold highly recommend this company to do all my yard work. Thanks Kenneth Martin and all the others who have assisted me in the past.

Approximate cost of services:
$47.00
0 of 1 people found this review helpful.
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L from Bowmanville
L from Bowmanville
1 review Bowmanville, ON
0/10

Lawn Care

I cancelled my services months ago by email months ago. Weed man came and put fertilizer down in April. I called weed man and spoke with Elizabeth about this. I read her the email and she apologized and said not to pay the bill as it was weed mans error . At no point did she ask me to email her the original email in fact I just read it to her over the phone. June 5 I received a 30 day overdue notice for that product. Once again I called in and spoke with the staff. The person I spoke with was the general floor supervisor and she said that Elizabeth's notes did not say not to pay the bill and that only if I returned to weed man would I be discounted that visit. This was never even mentioned to me by Elizabeth, if it had been I would have asked to be put through to a manager right then on April 10. After speaking with Elizabeth and confirming that your service was no longer required or that I would have to pay this bill, I deleted the email and weed man from my bank account.
After speaking with the floor supervisor on June 6 and explaining all this she first offered me a less than $10.00 discount on the invoice. She refused to give me a managers name or email and kept repeating that there was nothing he would do anyway. I asked her for a superior /manager/ or even owner and she refused to give me any information. Finally I agreed to pay half the bill of 52.00 even though I feel I have been taken advantage of. I was a customer for two years and always paid my bill on time. Don't ever use this company

Approximate cost of services:
$52.00
3 of 3 people found this review helpful.
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Company Response

I am sorry to lose your business this year. My floor supervisor looked into our inbound emails that are never deleted or purged from our files and verified that we had not received any emails from your account to alter or cancel your services for the 2014 season. The service was applied in April as we have done over the past few years and not until we received a call from you was my office notified to stop services for the 2014 lawn care season. Being a customer of ours over the last few years Marchel was concerned that there was a misunderstanding with the last communication you had with our office and took some responsibility by removing half of the balance of that service that was completed . The first notification we had to stop services we did as per your request but prior to that 1 service being completed we had not received any communication to cancel your program.

If you have any question please do not hesitate in contacting me.

Steve Stronge
Customer Service Manager
416-269-8333

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Weed Man

Let us AMAZE you. Weed Man is a network of locally owned and operated lawn care professionals providing environmentally responsible lawn care programs that help create the thick, healthy, beautiful and weed free lawn you have always imagined. For over 40 years, Weed Man's promise has always been the same: ...
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