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0/10

We bought our home last year and decided to hire Weed Man Scarborough on Grand Marshall Drive to treat our lawn as it was in good condition and didn't want the few weeds that did exist to spread. They have applied weed control spray twice and both times the weeds turn purple and start wilting, they look as if they are dying, but after 7 days the very same weeds roar back to life. I am going to give them another shot to kill these weeds before hiring a competitor who swears his stuff works better. I am aware that the Province has banned the old chemicals that used to work but seriously how can a business stake it's name on weed removal and not get the job done. Friday I found a grub inspection report trying to upsell me for more money, all that was going through my mind was how could an employee of Weed Man come to my property to upsell when the core mission of their service has been a failure so far. He walked right past the weedy lawn to sell me grub control from Weed Man? Anyway, I am going to give them another shot to get these weeds killed, today I was out weeding, the very thing I sought to avoid doing by hiring the Weed Man.

Approximate cost of services:
$300.00
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Company Response

I understand your concern and would ask that you contact my office to have a reapplication applied to your lawn. Weed Man is the only lawn care provider that actually offers unlimited reapplications of our services to ensure proper results of our customer’s lawns. As you stated the weeds turned colour and reacted to the product, at that point the majority of the weeds should have died off. If this did not happen it could be because of the amount of rain fall we have had, the lawn was cut too soon after it was applied or the weeds are more established and some only weakened with the application. Any of these reasons are very possible but the same results are taken when we are contacted by our customer and that is a reapplication of the service. Please contact my office to resolve both of our concerns as I am not able to locate your account from the information that was provided.

Thank you

Steve Stronge
Customer Service Manager
416-269-8333