I have used their services in 2012 and 2013. In summer of 2013 I called them to say that despite their service, there were plenty of weeds at the back of the lawn / property. Nothing was done. I then called to convey that since I had paid upfront for the year and their work was bad, I did not want to continue with weedman after 2013. In April or May 2014, they showed up one day when no one was at home and likely did some fertilization, or at least claim that they did. I was surprised and called them to ask why did they come out when I had clearly mentioned last year that I would not continue. I was told they did not have any records of my call from last year, so I have to pay them the 50+ $ for the services they claim to have done this year. Why should I pay when I had made it clear to them that I want nothing to do with Weedman after 2013.
- Approximate cost of services:
- $55.00
- Company Response
I do understand your concern and would ask that you contact your local Weed Man franchise to discuss this matter. In the event of human error on our side we send out three invoices in September, January and March which clearly states the program that is scheduled and when the services will be completed. We take great pride in keeping open communication lines with all of our customers and are only a click or a call away to answer our customer’s questions and even concerns.
Steve Stronge
Office Manager