When looking for contractors to build our second storey addition, we met with a few contractors who quoted us with sky-rocket prices and very long timelines. We decided to go with Modular for 3 reasons: 1) Their cost estimates are very detailed and transparent, 2) their timeline durations were reasonable with 4-6 months in construction in addition to the whole permit process and 3) our family could continue to live in the home during renovation, which was very important for us.
From the beginning, we worked with Bole who provided us a detailed cost estimate for each phase of work. I appreciated how they broke down their work into phases and explained each line item to me. I can't say enough about this process because no other contractor we dealt with, was this transparent about everything. This really helped us with the decision making process, because we knew were we could make adjustments when trying to stay within our budget.
Modular took care of the all the surveys, permits and inspections required. This is another reason to go with Modular because they support your project from end-to-end; no need to deal with separate architects or planners or dealing with the City.
Throughout the project, we worked with Rahele to cost out and select all our finishes. Rahele was great to work with and very patient with my endless amount of questions and she would personally walk me through all her calculations. During construction, when things would come up, which was expected given the age of our home, Modular was very open about the additional costs and Rahele would create change orders to our original contract. There were never unexpected costs or charges, because these change orders would need to be approved by us as the homeowners before that work was completed.
Our permit process began in late 2019/early 2020 and construction began in July 2020. The second storey was completed and our family was able to move into the second storey by October 2020. In only 4 months, Modular gave us a new home! Main floor renovations continued as we moved into the second floor and that was completed in another 2 months. Their original estimate of 4-6 months was correct …. When does a contractor's original estimates ever hold true?? In Modular's case, they held true to their word.
Modular has different crews for the different phases of work, so we worked closely with Beli, Dejan and Dule. The team is made up of experienced professionals and we always felt safe in their hands, knowing they would complete excellent workmanship and provide good advice. The crews were always hardworking, arriving early every day and working non-stop throughout the day. The teams were reliable and would be there when they said they would.
All of our neighbours were impressed with the speed of construction and how much we were able to accomplish in 6 months, given everything going on with COVID. We already have a couple neighbours who are getting estimates from Modular because we cannot say enough good things about the team. Thank you Modular!