Arrow Furniture

Furniture
Toronto ON M9M 2L4
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91%(7 reviews)
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Furniture
Arrow Furniture
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86%

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Reviews for Arrow Furniture

Average customer rating:
8.5 10 (586 reviews)

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Anne from Brampton
Anne from Brampton
4 reviews Brampton, ON
10/10

home furnishings

Today I took a client to the Arrow Store in Brampton. I am an interior decorator and have used Arrow on many occasions to help my clients purchase furniture. It has always been a great experience for all and today was no exception. Christine & Parmod were amazing & most of all my client was happy. Thanks again for all your help.
Anne

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much Anne for your continued business throughout the years. We are thrilled that we have been able to make both you and your clients happy time and time again. Jason M. - Sales Manager

10/10

Furniture shopping

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Shopping for furniture is normally a very stressful time. That is until I met Israel at Arrow Furniture. Not only was he very helpful and knowledgeable with showing us around the store he was very insightful with how to set up our new home and opened our eyes to ideas we never even thought of. Israel was very accommodating from purchasing to delivery. Their furniture is of high quality at a fair price. I highly recommend shopping at Arrow Furniture.

Approximate cost of services:
$7,500.00
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Company Response

Thank you so much for your kind review and of course trusting in Arrow to furnish your home. We are very glad that Israel was able to help you with what can sometimes be a stressful situation when it comes to furniture shopping. Thank you again and enjoy the new furniture! Jason M. - Sales Manager

Alicia  from Brampton
Alicia from Brampton
1 review Brampton, ON
10/10

New home

Arrow furniture has absolutely gorgeous furniture, so when I purchased my home I knew I wanted to get some pieces from there. I expected great quality pieces and I knew I would be paying for it. What I didn't expect was the excellent customer service provided by Muhammad at the Brampton location. He was very knowledgeable about the products and very honest in his recommendations. You can pay for products but great customer service is priceless and that's what I got. THANK YOU MUHAMMAD. You are the best. Continue doing what you're doing. Also Parmod, the story manager, thank you for your design expertise and ideas. I will definitely be returning to Arrow in Brampton. Customer service is important and I appreciate the level of customer service I receive in your store. Also want to mention the fact that Muhammad took the time out to follow up and find out if my delivery was okay and if I was satisfied. The delivery drivers were very professional and made sure my carpets didn't get dirty

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much Alicia for all the kind comments! We always strive to go the extra mile and are so happy that the staff at the Brampton location and drivers were able to do so. Enjoy your new furniture and thank you again! Michael M. - Sales Manager

Harold  from Toronto
Harold from Toronto
1 review North York, ON
10/10

My Little Princess Room

Family milestone made picture perfect. The amazing team at Arrow Furniture was friendly, knowledgable and courteous. Our furniture was delivered on time with "white glove" service and care. The two gentlemen who set up our furniture treated our daughters bedroom set like it was their own leaving not a single mark or scratch as they lugged the set into our home and upstairs. I was truly impressed at how clean they left our home after opening boxes and setting things up. I feel really good about our choice to trust Arrow and purchase our daughters first "big girl" room there. I will definitely go back when we need more furnishing!!!!

Approximate cost of services:
$5,000.00
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Company Response

Thanks Harold! There is nothing more satisfying than to make all our children smile and we are very proud that Arrow was able to be a part of it. Our delivery personnel will be notified of their job well done! Thank you again for your trust in Arrow! Michael M. - Sales Manager

Ayo from Brampton
Ayo from Brampton
1 review ,
10/10

new home

Delighted to have shopped for my home furniture at Arrow Furniture Brampton. I was warmly welcomed by Christine Samuel. I initially came in for window shopping but with the exceptional service and good advise I decided to buy at Arrow Furniture. Christine also helped in getting good deal. I also want to commend the company for sending a cheque to me for over payment.

Approximate cost of services:
$10,000.00
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Company Response

We are so glad that Christine was able to help you in such a great way to make your shopping experience a happy one. Thank you again for your business. Michael M - Sales Manager.

Rakesh Singh Chaudhary from Brampton
Rakesh Singh Chaudhary from Brampton
1 review Brampton, ON
10/10

New Home Furnishing

Furniture shopping for my new home was a challenge to me as my daughter’s like to have a modern design furniture in home. We conducted some search on the internet and found some stores with good reviews. Since Arrow Furniture (Brampton) was close to our house we went to see some furniture. I had numerous arguments when it comes to selecting furniture with my daughters and wife. I visited the other stores but could not find what we were looking for. As we entered the store we had a chance to meet Christine Samuel, Assistant Manager in the Brampton store. She really understood what we are looking for and showed us several designs which were of our taste and in very quick time we could decide the furniture. Christine was very professional and reliable, and I received the VIP service from her. She understands what I like and made a lot of good suggestions. We picked the major furniture for the whole 3000sq. ft. house in one day. She offered to provide some suggestions for decoration at home and to suggest suitable furniture and accessories which we could not decide in the store. She was able to get a good discount for me by discussing the proposal with her higher management. The delivery was made on time and she kept follow-up after the furniture was installed. We are extremely happy with the design, quality and the services given to us by Arrow Store in Brampton.

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much Rakesh! We are thrilled to hear that you found what you were looking for at Arrow. We know how hard it can be when different family members have different tastes and how looking for the right furniture can sometimes be frustrating. We are very happy that Christine and the rest of the Arrow team were able to help. Thank you again for your business. Jason M. - Sales Manager

Karen from Vaughan
Karen from Vaughan
1 review Thornhill, ON
10/10

Furniture, Interior design

Furniture shopping had always been a headache for me because my parents and I have very different taste in furniture. They like classic and traditional style, whereas I like contemporary style. We had numerous arguments when it comes to selecting furniture.
I visited the Scarborough location on Boxing Day and expressed my concerns to the sales, Richard. He’s very helpful and told me about the complimentary interior designing services that they offer. Then he referred me to their Interior Designer/Manager, Israel Adud. IsraeI is very professional and reliable, and I received the VIP service from him. Although he had a very tight schedule before his vacation, he still made time for me to visit my house and did all the measurements. He recommended transitional furniture (between traditional and modern) for my family. He understands what I like and made a lot of good suggestions. We picked the major furniture for the whole 3000sq. ft. house in one morning. We spent another afternoon picking the decorations, paintings, vases, and accent furniture. He made the whole process short and easy. In addition, he was able to get a great discount for me.
During delivery and installation, Israel stayed at my house the entire time to help with setting up furniture and making sure everything was alright. He also made sure all the garbage was cleaned up.
Later on, I noticed that a lamp shade had some minor defects. Israel changed it for me immediately. My parents and I are extremely satisfied with the furniture and design.

Approximate cost of services:
$30,000.00
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Company Response

Thank you so much Karen for the wonderful and detailed review. I remember you personally as I met you at the Scarborough location when talking about the design consultation and then again at the Toronto location the next day while you worked with our design team. I was surprised as well that you were able get things done in a relatively short time, but you and Israel were able to make it work. The pictures you provided look fantastic and we are all thrilled that Arrow was able to furnish your home from top to bottom at a level our customers expect. Thank you so much again for your business. Jason M. - Sales Manager

Eleanor from Thornhill
Eleanor from Thornhill
1 review Thornhill, ON
10/10

bed frame and coffee table set of 3

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I would like to let you know that we have always had very informative and positive dealings with Jennifer Cowling and Arrow Furniture. I have recommended Arrow Furniture and specifically dealing with Jennifer as a sales lady, to several of my friends. Her approach is very professional and once you have described what you are looking for she is very quick to find what best suits you.

I feel Jennifer is a real asset to Arrow Furniture!

Approximate cost of services:
$700.00
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Company Response

Thank you for letting us know how great Jennifers approach was toward you during your shopping experience at the Scarborough location. She is a valuable asset to the Arrow team and we thank you for your continued business. Jason M. - Sales Manager

Sabrina from Thornhill
Sabrina from Thornhill
1 review Thornhill, ON
10/10

The wonderful experience with Arrow Furniture

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am writing to thank you, Jeff for the great services provided by you and your team.

It was really an amazing experience with Arrow Furniture, starting with the sales lady named Susan in Scarborough. She is such a sweet person. With her help, I purchased the desirable bed and mattress with good quality and fair price. Also, I want to express my great thanks to you. You really impressed me. As a sales manager, you are very nice and easy-going. You helped me with my needs with great patience. Certainly, the delivery services were satisfying.

Anyway, it was my first but unforgettable experience with Arrow Furniture and I was satisfied with every aspect. It is highly recommended to all my friend. I will continue to shop with Arrow Furniture going forward whenever i have the needs in furniture.

Approximate cost of services:
$2,000.00
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Company Response

Thanks so much for all the kind words and we are very happy the Arrow team was able to make your shopping experience a 'great and unforgettable' one. Thank you very much for your business. Jason M. - Sales Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arrow Furniture

Arrow Furniture has 4 locations to serve you and are proud to be in business for over 49 years. With 4 locations in the Greater Toronto Area, Arrow furniture is positive we have the right furniture solution for you. Whether you are looking for modern, traditional, or somewhere in between, ...
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