Arrow Furniture

Furniture
Toronto ON M9M 2L4
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Furniture
Arrow Furniture
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86%

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Reviews for Arrow Furniture

Average customer rating:
8.5 10 (586 reviews)

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Michele from Toronto
Michele from Toronto
1 review Scarborough, ON
10/10

Furnishing your Home

I'm a first time homeowner. A few months ago, I began the daunting task of looking for furniture to make my new house feel like a home. Most people I know would not even think to go to Arrow Furniture. But one day I decided to walk into their Kennedy showroom and give it a chance after being sorely disappointed by other well known furniture stores. After a while, the salesperson suggested eliciting the help of a designer as part of the services they offer. The next day I was contacted by Israel Adud. 

Believe me when I say that he is the best decision I made throughout this whole home-buying experience. From doing our initial assessment where he took measurements of the house, discussed possible furniture pieces to go in what area, hours spent walking around the Weston showroom selecting just the perfect piece - all the way to delivery and making sure all goes well with set up, as well as quick response to rectifying issues found. It was like having an opinionated friend with you, but with absolutely no pressure imposed when it came time to making decisions on your taste and preference. He was friendly, approachable and extremely patient with me throughout the entire process. He gave me space when I needed time to think, and he didn't rush me at all especially when I had indecisive moments.  

He is undeniably Arrow's best kept secret!!! I've been telling all my friends and family about him. And yes, they too were shocked with my testimony. But after seeing my new place, everyone's curious and checking out the company's website. So what are you waiting for? Save yourself the headache of doing the furniture shopping on your own and go check out Arrow. Make sure to ask for Israel, and you won't regret it!

Approximate cost of services:
$10,000.00
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Company Response

Wow! Thank you so much for writing about your wonderful and detailed experience that you had with Arrow. Israel is undeniably one of our most talented designers that we have here at Arrow and is a huge asset to our company. We constantly hear back from our customers thanking us for making their home into a special place when working with him. Thank you so much for choosing Arrow and enjoy your new furniture and your new home! Jason M. - Sales Manager

Melvyn from Toronto
Melvyn from Toronto
2 reviews Scarborough, ON
10/10

Excellent customer service!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had purchased a Queen bed from Arrow Furniture's Scarborough location on Kennedy Road and found that the headboards would not fit. Even though this was a final sale, Salesperson Royce from this location got the Arrow Customer Support to look into our problem. A technician soon arrived at our house and got the bed headboards fixed the way we wanted it.

We appreciated Royce's personalized service which was excellent and look forward to being associated with him when we visit the Kennedy Arrow Furniture showroom any time in the future.

Melvyn

Approximate cost of services:
$730.00
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Company Response

Thank you so much Melvyn! We are so happy that Royce and the customer service team were able to take such great care and satisfy another Arrow customer. We look forward to seeing you again and thank you for your business. Jason M. - Sales Manager

Helena P from Toronto
Helena P from Toronto
1 review Scarborough, ON
10/10

furniture

Israel............your committed dedication was most valued and appreciated. The service saved me a considerable amount of time and relieved the anxiety of buying furniture. Excellent service! I would not hesitate to refer anybody to Arrow Furniture.

Approximate cost of services:
$1.00
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Company Response

Thanks Helena! We appreciate the kind words and your confidence in Arrow. Thank you again for your business. Michael M. - Sales Manager

Muhammad from Brampton
Muhammad from Brampton
1 review Brampton, ON
10/10

Living Room furniture

I would highly recommend Arrow Furniture Brampton for their selection and customer service.We went there for living room furniture and had no plan to buy but the way Ushi dealt with us we went back and bought the furniture. She not only gave us her advise she also brought all the differnet items we liked in one area so that we can visualize the new setup.I would recommend Arrow furniture to all my friends and family.

Approximate cost of services:
$4,000.00
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Company Response

We are always thrilled to hear that our customers have had great experiences like yours and will continue to recommend Arrow for their furniture needs. Ushi is always pleasant and we are very happy that she was able to meet all of your needs. Michael M. - Sales Manager

Lori McNicol from Milton
Lori McNicol from Milton
1 review Milton, ON
10/10

Furniture

Arrow Furniture has beautiful, quality made furniture. My husband and I have shopped here many times over the years, furnishing our entire home. Our most recent purchase was a gorgeous sectional couch, ottoman and accent chair - with custom chosen fabrics. Parmod, our sales person has great décor taste and suggestions. We get so many complements on the look and quality of our furniture.
Hakim, the store manager is super and very customer satisfaction driven. He accommodated our special requests related to delivery. My family will definitely shop here again and we recommend this store to others.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much Lori! We know that Parmod has been such a great asset to Arrow in so much that he was recently promoted to the store manager at our Brampton location. Hakim at our Mississauga location does a fantastic job as well and am glad that they were both able to fulfill your needs. Thank you again for your business and your recommendations. Jason M - Sales Manager

Liz & Harvey Roth from Vaughan
Liz & Harvey Roth from Vaughan
1 review Thornhill, ON
10/10

Living Room Furniture, Lighting, and Area Rugs

We would not hesitate one bit to recommend Arrow. Israel, with his amazing decorating sense, helped us replace our living room furniture, lighting and three area rugs. Everything works so well together. They were professional through to the delivery. We can't thank Israel enough for his personal service.

Approximate cost of services:
$5,000.00
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Company Response

Thanks Liz & Harvey!! Israel and the rest of the decorating team take great pride in what they do here at Arrow and we are so glad that the delivery team was able to meet your expectations as well. Thank you so much for your business. Jason M - Sales Manager

Terri from Brampton
Terri from Brampton
1 review Brampton, ON
10/10

Comment on salesperson

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I would like to comment on my recent visits to your brampton store. I have dealt with Dolly Singh on both ocassions and the service was terific. She was very knoledgeable in every aspect of the store. I was very pleased with her help in choosing the furniture I was looking for. She works hard to please her customers and made my visit very satisfying instesd of stressfull. There was no pressure but she could give me an answer on every piece of furniture I looked at.
I am looking forward to my delivery on Wednesday and to shopping with you Dolly in the near futture.

Approximate cost of services:
$2,400.00
1 of 1 people found this review helpful.
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Company Response

Thank you Terri for letting us know how happy you are with Dolly and the rest of the staff at our Brampton location. Thank you so much for your continued business. Jason M. - Sales Manager

Vida from Brampton
Vida from Brampton
1 review Brampton, ON
9/10

bedroom

I needed a mattress for my son. I walked into arrow furniture in Brampton and Muhammad helped me to chose the best mattress that will last me a long time. I walked in with a budget of $1200 hoping to buy myself a king size spring box and metal frame as well. With the help of muhammad i spent less than $1000 on all these items and the quality was excellent. I'll recommend everyone to see muhammad if you visit the branch in Brampton

Approximate cost of services:
$1,000.00
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Company Response

Thanks Vida! We are very glad that Muhammad was able to help you find exactly what you needed. Thank you again for your business! Michael M. - Sales Manager

H Tencer
H Tencer
3 reviews Thornhill, ON
10/10

Bought furniture for new renovation

I've been dealing with Israel Adud for a few weeks. He gave me great advice and helped match up my couch, pillows and a rug with his excellent interior design skills. A real pleasure to deal with and very reasonable pricing for quality products and nice selection. He even suggested paint colors as a courtesy. Would definitely come back again.

Approximate cost of services:
$4,500.00
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Company Response

Thank you so much! Israel is one of many of our great designers here at Arrow and we are thrilled that he was able to help you out in such a great way. Thank you again for your business! Jason M. - Sales Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arrow Furniture

Arrow Furniture has 4 locations to serve you and are proud to be in business for over 49 years. With 4 locations in the Greater Toronto Area, Arrow furniture is positive we have the right furniture solution for you. Whether you are looking for modern, traditional, or somewhere in between, ...
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