Arrow Furniture

I had a great experience with the Scarborough branch, Jeff was great to deal with and made sure all of our concerns were looked after. Everything was delivered on time and the delivery guys were exceptional. I will definitely be purchasing again from Arrow and I would strongly recommend friends to visit Jeff at the Scarborough location.

Great shopping experience! Israel was the best at helping me pick a sofa and 2 chairs. Very experienced, professional and patient. He spent a lot of time helping me pick the right fabrics and coordinating the look which could not have been done without his advice.

Shopping at Arrow was a very relaxing experience. No high pressure sales. The collections were different from the run of the mill stuff. Karen was very knowledgeable and very helpful. The sales, delivery & after sales service were exceptional. Delivery was on time, with Karen following through at every step. All in all a good buying experience.

I had an absolutely tremendous experience with Arrow. I was able to purchase high quality elegant furniture that gets comments from everyone who comes to my home. Jason went out of his way to ensure excellent customer service and delivery. Arrow (Jason) bent over backwards, including calling me periodically to update me as to when the furniture would arrive. I have never received such personal and professional service at any furniture store before - including some very expensive ones. Arrow has wonderful furniture, at a reasonable price, and with a wonderful staff. Thanks Jason!

I shop at Arrow for my children's furniture year after year because I feel I can get a high quality product at a reasonable price and more importantly the customer service I receive from AJ Paglia is fantastic. He is considerate of my budget and pleasant to deal with. Thank you AJ!

A combination of fine craftsmanship on furnitures and excellent customer service. The prices may be a little bit more than other shops but the quality is always there. Look for RICHARD at the Kennedy branch. Great guy, follows through after sales and easy to contact. Delivery went smoothly on schedule. Be sure to pay the extra fee (only a hundred) to have your furnitures assembled and packaging taken away for you, we didn't and we regret it, imagine a double garage full of cartons and foam. Everyone there is actually pleasant to deal with .The store manager is very accommodating. We filled our new home with their furnitures and what a difference! Thanks a million, Arrow! Highly recommended.

Sandra and Bernie, Ajax

Made a few different purchases from the Brampton location recently and dealt with Christine Samuel who was great to deal with. Everthing went well including the delivery of the furniture. Everything ontime and as promised. Definately recommend making your purchases from Arrow furniture. Hassle free, great service and very good products.

I dealt with Christine Samuel and Pooja from the Brampton store.
They under promised and over delivered! Both ladies were extremely attentive to make sure that we received the furniture as we NEEDED it.
They called everday with updates. ..and delivered on time.
I would recommend first both for their excellent service and secondly the store for its great furniture.
Fazaad.

Got our leather sofa delivered with a cut on the side close to bottom on August 12, 2014. I wrote a review for bad customer service. There was a misunderstanding that Arrow thought we unpacked the sofa ourselves, actually the driver did it for us. Once the circumstance is clarified; Arrow has promised to resolve the situation. We thank Arrow for prompt response.