Furniture shopping had always been a headache for me because my parents and I have very different taste in furniture. They like classic and traditional style, whereas I like contemporary style. We had numerous arguments when it comes to selecting furniture. I visited the Scarborough location on Boxing Day and expressed my concerns to the sales, Richard. He’s very helpful and told me about the complimentary interior designing services that they offer. Then he referred me to their Interior Designer/Manager, Israel Adud. IsraeI is very professional and reliable, and I received the VIP service from him. Although he had a very tight schedule before his vacation, he still made time for me to visit my house and did all the measurements. He recommended transitional furniture (between traditional and modern) for my family. He understands what I like and made a lot of good suggestions. We picked the major furniture for the whole 3000sq. ft. house in one morning. We spent another afternoon picking the decorations, paintings, vases, and accent furniture. He made the whole process short and easy. In addition, he was able to get a great discount for me. During delivery and installation, Israel stayed at my house the entire time to help with setting up furniture and making sure everything was alright. He also made sure all the garbage was cleaned up. Later on, I noticed that a lamp shade had some minor defects. Israel changed it for me immediately. My parents and I are extremely satisfied with the furniture and design.
- Approximate cost of services:
- $30,000.00
- Company Response
Thank you so much Karen for the wonderful and detailed review. I remember you personally as I met you at the Scarborough location when talking about the design consultation and then again at the Toronto location the next day while you worked with our design team. I was surprised as well that you were able get things done in a relatively short time, but you and Israel were able to make it work. The pictures you provided look fantastic and we are all thrilled that Arrow was able to furnish your home from top to bottom at a level our customers expect. Thank you so much again for your business. Jason M. - Sales Manager