Arrow Furniture

Never deal with this company. They have the worst costumer service in the world. We changed our minds and wanted a refund. The furniture hasn't been deliverd and won't be delivered for 8 weeks. We deposited 50% and asked for a refund for something that they already have in stock. The store manager Michael at the arrow road store out right just refused. It's not like they had to order anything special or anything. This is horrible way to treat a costumer after they were so disingenuously nice to us to pressure us to buy something. Now the store manager couldn't care less about our situation and said that he couldn't care less every costumer is the same and the rules are the rules. I hope nobody ever shops there again. They don't deserve to be in business they don't treat people well. Stay away from this company. You'll over pay for lousy quality furniture

Jeff at Arrow furniture was unbelievable. We are thrilled with our new bed and truly appreciate all the professional help we received from Jeff and his team. Thank-you Arrow!

We recently purchase a new house and needed a lot of new furniture. Israel Adud, Interior Decorator and Ops Mgr was amazing. He took the time to understand my style, appreciated my budget and provided FANTASTIC ideas resulting in a beautiful home. The pieces we selected are of great style, good quality and will stand the test of time and 4 kids. Thank you Israel!

Redecorating main floor and wanted to change furniture as well. We were waiting to do it all at the same time.

The Arrow funiture representative was amazing he help me with all I wasooking for, he was funny and I will always go back when I need something again.

i am a returning customer as i really liked the way Harry makes good recommendations based on my limited budget. His reco is great and my family loves the sofa.

I bought a leather reclining couch from Arrow Furniture, Scarborough. After only a few weeks the foam padding used inside, what it was stuffed with, started to depress and cause the leather on the surface to become wrinkled and stretched out looking. I am very disappointed with my purchase, the couch looks to be ten years old already and it is only a few months old. The manufacturer obviously decided to cheap out on the foam padding,and should have used a quality high density foam that would not depress so easily. It's not half as comfortable as my ratty old couch that I threw out! Poor quality materials used in this item. Poor quality merchandise.

I had a great experience working with a sales associate -she was very helpful and prompt. I was very happy with the service and the product. Thanks!

Great variety of furniture and great service from the sales associates. they didn't charge me for delivery and made sure i was completely satisfied with my new sofa. Dealing with Mary was great she was so nice and patient. I recommend you go to this place for furniture.m

We purchased a contemporary dining collection table set from Arrow Furniture at Sheppard and Weston location. Our sales representative Sara provided outstanding service with great professionalism and patience. We are very pleased with the quality of the products and services provided. Thank you Sara for the excellent customer service skills and knowledgeable recommendations. Highly respected service.