Arrow Furniture

Furniture
Toronto ON M9M 2L4
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94%(42 reviews)
99%(152 reviews)
94%(42 reviews)
99%(152 reviews)
HomeStars
Furniture
Arrow Furniture
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86%

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Reviews by rating (past 12 months)

Reviews for Arrow Furniture

Average customer rating:
8.5 10 (586 reviews)

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Freshta S.
Freshta S.
1 review Brampton, ON
8/10

Product

I have recently purchased all my bedroom, living room and dining room furniture from Arrow and I absolutely love it! The services I recived from Parmod and Christine at the Brampton location was amazing. They were very friendly, helpful and informative.
Also wanted to mention that this is the second time I recived wonderful service from Parmod.
Thank you for everything and keep up the good work!

Approximate cost of services:
$11,000.00
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Company Response

Hi Freshta! We couldn't be happier to hear that you love all the furniture you have received from Arrow and the wonderful service from our Brampton team as well. Thank you so much for your kind words and your continued business. Jason M. - Arrow Furniture

zeena_grt
zeena_grt
1 review Toronto, ON
10/10

Bed room

Farooq is very helpful man , when I enter to the store he greeted with me very kindly and ask me how he can help me , I explain him what I am looking for it then he help me out with everything what I was looking for it . He is very knowledgeable with the store item

Approximate cost of services:
$3,500.00
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Company Response

Thanks Zeena. We're glad that Farooq at our Mississauga location was able to be of such great help. Thank you again for your business. Michael M. - Sales Manager

Randeep in Brampton
Randeep in Brampton
1 review Brampton, ON
8/10

Dining and Study

I bought dinning and study for my new home. I really like both of them. Am really happy with the services provided to me by Christine Samuel. Christine showed me the really good ones and also helped me to choose the best. I had an issue with the delivery of my study, the delivery guy was very rude and took back the table. Again Christine not only apologize for him but also sent back the same table through different guy and the table was good to go. Am really thankful to Christine. Arrow is lucky to have her as an employee.

Approximate cost of services:
$7,500.00
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Company Response

Thank you Randeep! We are happy that Christine was able to not only help you during your purchase but also see through any service issues you may have had as well. Thank you again for your business. Michael M. - Sales Manager

Rey
Rey
1 review Pickering, ON
7/10

Furniture

When furniture was delivered, sofa and loveseat couldn't fit through the main entrance door. Arrow furniture came the next day, took out the door and tactfully got both sofa and loveseat through the main door.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Rey! Were glad our delivery team was able to carefully get this delicate job done!
Thank you for your business! Michael M. - Sales Manager

priya from Brampton
priya from Brampton
3 reviews Brampton, ON
10/10

Great furniture and great service!

Got a new house about a year ago. Have been updating new furniture room by room. Bought most of my furniture from Arrow furniture, Brampton. I was helped by Dolly Singh. She helped me make the difficult decisions and I am very happy with choices we made. Would go to her again for my next purchase. Also want to thank the manager, Pramod Sharma for giving promotional price.
Included are couple of pictures of furniture purchased from Arrow.

Approximate cost of services:
$4,000.00
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Company Response

Thanks Priya! We are thrilled to hear that Dolly and Parmod were able to be of such help and thank you for coming back to Arrow time and time again. We value your business tremendously. Jason M. - Sales Manager

Private User
Private User
Private User reviews Ajax, ON
0/10

Need refund plz

I am facing my life's worst time since I went to arrow furniture scarborough.i had purchased my whole home furniture since 2 years I was saving money finally the bad day came I stepped into arrow scarborough.i purchased but before delivery I wanted to cancel & get my refund bcoz of some big family I need my money for my in law surgery & that most important then buying furniture I went to store for my refund but manager refused I begged but he didn't understand my situation he just gave me store credit what will I do with store credit I need to travel back home for surgery but I can't without money I am trapped in arrow they didn't told about their policy they said I should ask ok my life's biggest mistake I requested to take 25% restocking fees I don't want any furniture give my 75% back it can help me but they refused said to bring some one who can help to purchase on behalf on me come on i have to go my back home I am requesting plz give my refund or arrange some customer who can buy from my store credit plz in store every day lot of customers come you can help me if you want plz I really want to see the if you really mean the word Making you feel like home then help me get my own money back it's a request plz if you have heart to feel you definitely help me soon I don't have much time request if someone interested plz use my store credit help plz contact me soon

Approximate cost of services:
$8,881.46
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Jasmine, I understand that this has been resolved and you were able to find someone to use the credit that you have on balance with Arrow Furniture. Jason M. - Sales Manager

hany_you
hany_you
1 review Mississauga, ON
10/10

Whole house Furniture

Very helpful. No pressure style of Sales. Delivery received 2 days later. Will go back.

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much. We're very glad that we were able to provide the furniture and service that you needed for your home. Looking forward to seeing you again soon. Jason M. - Sales Manager

Gurminder k.
Gurminder k.
1 review Brampton, ON
10/10

Bedroom set

Outstanding service by gurpreet kaur (sales rep ) and Mr. parmod sharma ( manager).
They helped us choose the best bed set for our room and gave us a very good deal.
Highly recommend brampton location to everyone.
I will visit same store for our future projects and recommend it to all my family.
Thank you arrow furniture

Approximate cost of services:
$2,000.00
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Company Response

Thanks Gurminder! We are thrilled that Gurpreet and Parmod at our Brampton location were able to be of such great service! Thank you for your business, your recommendations and look forward to seeing you again soon. Jason M. - Sales Manager

attarfamily4
attarfamily4
1 review Mississauga, ON
10/10

Purchased sofas/ love seat and dinning table/six chairs

Staff dealing is marveless specially Manager Sharma of Brampton Arrow furniture have wonderful way expression and advise clint in very professional way.
We are happy with the stuff we purchased and many of our friends are also eager to visit Arrow Furniture after visiting our house.

Approximate cost of services:
$7,000.00
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Company Response

Great to hear that the staff at our Brampton location met all your needs and you are so happy with your purchase. Looking forward to serving all your friends as well!! Thank you again for your business!! Jason M. - Sales Manager

Anna K.
Anna K.
1 review Mississauga, ON
10/10

Sofa purchase

I came in to loook for a chair and a sofa. Walked away with some beautiful pieces. My salesman Ed was very patient and accommodating. Thank you for the great service.

Approximate cost of services:
$1,500.00
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Company Response

Thanks Anna! We are very glad that you are enjoying your new furniture and Ed at our Mississauga location was able to be of such help. Thank you again for your business. Jason M. - Sales Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arrow Furniture

Arrow Furniture has 4 locations to serve you and are proud to be in business for over 49 years. With 4 locations in the Greater Toronto Area, Arrow furniture is positive we have the right furniture solution for you. Whether you are looking for modern, traditional, or somewhere in between, ...
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