Arrow Furniture

Ben, at the Kennedy rd-Scarborough location, was patient and made sure we were completely satisfied with our purchase. He provided us with first class service and followed through honesty and integrity.

We highly recommend his high level service and dedication to a
Arrow.

Tony is an excellent salesperson! Not pushy but informative and helpful! Great quality furniture. Thanks a lot!

Arrow furniture was great to deal with from when we walked in the door, to the moment our couches were in our house. Bill who assisted us was a great help and very atentive and understanding to our needs. We would defiantly go back for other products.

When shopping for furniture you should always make a stop at Arrow furniture. They have the same if not similar items as in other stores but for half the price and the quality is great. They also have a lot of unique furniture that you can't find in other stores that is a nice change if you are looking for a special piece but can't seem to find it anywhere chances are Arrow Furniture has it.
All of the sales people seem nice too but I always deal with Bill at the Mississauga location as he is nice and always helpful.

I am so thankful for the amazing furniture and amazing service that I received at Arrow Furniture. Israel took the time to walk around the entire floor and show me furniture, paintings, and fixtures that would look perfect in my new home. Being indecisive and particular as I am, he showed tremendous patience and style as he helped me design the living space that I had envisioned. He went above and beyond to make sure that I was happy and (more than) satisfied with every piece and the overall look of my home. I would recommend anyone looking for great service and selection to Arrow. Thank you for everything!

The three seater couch is sturdy, comfy, and is perfect for an apartment livingroom space.

Bought the sofa in the attached image from Arrow in Scarborough a couple of weeks ago for my new basement reno. It was promised to me during the first week of July but then they called me and let me know that delivery will happen in May!

The Sofa was exactly what I was looking for. Something modular that will fit in the basement.

The Sales guy A.J. was nice. No pressure, answered all my questions. Gave me a quote and all the measurements so I could tape it out in my basement to make sure it fits the space the way I expected. I had gone in twice without buying anything to make sure I knew what I wanted. There were no harassing phone calls, nothing. This is much appreciated.

We were pretty excited on delivery day. However when the truck arrived I was told pretty adamantly that there's no way it will fit down my stairs and into the basement. Not sure why; the sectional is in four small pieces. It's designed for this purpose!

Because the driver said he does this job daily and knows for sure it's not going to fit, I let him take the sofa back. I figured maybe I have to rethink this because the professionals are telling me it's not going to fit. Disappointing for sure.

I go back to Arrow and of course I'm not getting my money back. Once you've paid you're stuck. It's not like this is a custom sofa either. Even Ashley the manufacturer would have taken it back less a restocking fee had I bought it from an Ashley store. Maybe next time.

Frustrated, I tell them to bring it back. A week later the sofa is is sitting in my family room and I'm warned by the driver that it's not going to fit.

As you can see by the image, it does fit. And it went downstairs quite easily. No damage to the walls, no special math required, easy peasy.

Remember this story when they tack on the delivery fee for your purchase. Remember that all you're going to get is a drop off of your furniture at your front door like it's garbage.

The reason they wouldn't take it downstairs is because it wouldn't fit, wrapped in the packaging. It would have taken time to unwrap the furniture and then take it down. You know, like if you actually cared about doing your job correctly. However, they're paid by the delivery, and this one was just going to take way too long.

I recommend Arrow. However only if you are buying furniture that is going on the main floor of your house. Anywhere else, be prepared to move it yourself because Arrow is either not capable or doesn't want to get your furniture where you actually want it.

I certainly will never go back.

Being a regular customer at Arrow Furniture, it was no surprise that the service was fantastic. We went in with an idea of what we wanted our main floor to look like and with the help of Parmod Kumar and his associates, Isreal (the interior decorator) and Dolly Singh, our vision became a reality. By simply bringing in our floor plan, Isreal quickly acted on it by providing us with options which satisfied our needs and met our price range. We purchased items which worked perfectly for our family including needs such as dining tables, sofas, coffee tables, etc. and things as small as accessories. Once all the planning had been taken care of, the deliveries were on time. The team was able to successfully and efficiently provide to us with great service and excellent quality products. The attention to detail, as well as our needs were amazing. We are more than happy with the outcome. We most definitely recommend Arrow Furniture to get quick and fantastic service. Thank you to the whole team!

Just bought two king size beds and a pull out sofa bed. The service in Brampton was fabulous and the delivery was as scheduled, well done I have no hesitation in recommending Arrow for good quality well priced furniture.
Helene