Arrow Furniture

Furniture
Toronto ON M9M 2L4
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94%(42 reviews)
98%(152 reviews)
91%(7 reviews)
HomeStars
Furniture
Arrow Furniture
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86%

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Reviews by rating (past 12 months)

Reviews for Arrow Furniture

Average customer rating:
8.5 10 (586 reviews)

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evaluz123
evaluz123
1 review Brampton, ON
10/10

living room and dinner set

I'm very satisfied very Happy. I love my furniture and the manager Mr. Parmod its very professional and excellent business men. Thank you

Approximate cost of services:
$2,700.00
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Company Response

We are thrilled that you love all your furniture and that Parmod at our Brampton location was able to be of such help. Thank you again for your business! Jason M. - Sales Manager

nay in Barrie
nay in Barrie
1 review Toronto, ON
10/10

Bedroom set

I purchased a full bedroom set approx. 1/2 a month ago, couldn't be happier! Firstly, the salesman Greg was very knowledgeable, and caring, I'd reccomend anyone to look for him when you hope to find something to buy. He said "I'm with you, for the good and the bad!" It made me feel that he really cared, and I think that's the way all customer service should be. We found the exact mattress for me and it is the most comfortable mattress I've ever slept on. The bedframe was exactly what I was looking for, and it hasn't chipped, or broken even after moving rooms twice. I'm sure i'll be back to buy more from them soon!

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Nay! Haha, you described Greg perfectly! He's a happy-go-lucky guy that knows his furniture! We're so happy that you're enjoying your bedroom set and loving your mattress even more and looking forward to you visiting Greg at the Toronto location again soon. Thanks again! Jason M. - Sales Manager

mratmansky
mratmansky
3 reviews Toronto, ON
10/10

Living room furnishing

Great design work from the in-house design team. Sarah and Israel made my project easy and enjoyable! The selection of fabric is huge and gives you unlimited options to customize your furniture in accordance with your preferences. The quality of the sofas and chairs is great, very comfortable and looks great. Delivery was timely and the crew was fast, accurate and professional. They put together my living room and bedroom, took the packaging and left all within 1 1/2 hour.
Thank you for your great work

Approximate cost of services:
$12,000.00
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Company Response

Thank you! Sarah and Israel at our Toronto location will be thrilled to see how happy you are with your purchase. We're glad to see that our design team, delivery crew and furniture styles were all met with the high standards we strive for every day. Thanks again! Jason M. - Sales Manager

Mike G.
Mike G.
1 review Toronto, ON
10/10

Basement furniture

the sales person was very helpful ,not pushy.recomended lots of different options. The furniture was delivered on time and exactly what I ordered.what more do you want

Approximate cost of services:
$1,400.00
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Company Response

Hi Mike! Couldnt say it better ourselves! It's great to hear that the process went so smoothly. Thank you so much for your business! Michael M. - Sales Manager

ivorinej
ivorinej
1 review Mississauga, ON
8/10

Living Room Sofas

Our experience was good. Tony our sales person and Maria at the front office were excellent. We are satisfied with our purchase. Thank you.

Approximate cost of services:
$3,200.00
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Company Response

Thank you! We are happy that our staff at our Mississauga location were able to be of such help. Thank you so much for your business. Michael M. - Sales Manager

Reese in Mississauga
Reese in Mississauga
2 reviews Mississauga, ON
10/10

Great service

I accompanied my mom to help her select new furniture for her new family room. We were promptly greeted by Christine Samuel, Assistant Mgr at the Brampton Arrow location. She was very kind, understanding and patient with our indecisiveness. She offered opinions and solutions while giving us space and time to decide without any sales pressure. When the furniture arrived there were scuffs on one of the seats and our sofa had no legs. However, one call to Christine and she took care of everything! Associates came to our house, replaced the chair and added the missing legs to our sofa. Also, we just discovered that our custom ottoman had a scratch on it but anther call to Christine and we are given the reassurance that it will be replaced as well. Thank you Christine and the Brampton team for a great customer experience. You have a beautiful and clean showroom and your staff are truly amazing. My only suggestion is to keep your prices competitive and offer further discounts for multiple purchases and loyal clients. Keep up the good work!

Approximate cost of services:
$1.00
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Company Response

Thanks Reese! We always say to our customers that although we cant guarantee the item will be perfect out of the box, it is our obligation to make sure we take care of any issues if they do occur. I'm glad that our staff was able to do so in a timely manner. Thank you for your compliments, suggestions, your business and your loyalty! Sri T. - Sales Manager

pawan.kaur20
pawan.kaur20
1 review Brampton, ON
10/10

Bedroom sets, Dinning and Family

I purchased a recent order and greatly appreciated the service received by Gurpreet Kaur and Parmod Sharma (store manager). They are both very knowledgabe and friendly. I am looking forward dealing with them again in the near future.

Approximate cost of services:
$16,000.00
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Company Response

Thanks Pawan! We are thrilled that the staff at our Brampton location were able to give your such great service. Thank you for your business and looking forward to seeing you again soon! Sri T. - Sales Manager

Private User
Private User
Private User reviews Whitby, ON
8/10

Furniture and service

Good service nice furniture store with great stuff , thanks manger Michel in Scarborough store for give me good advice for my home , I am recommend this store to

Review has 1 previous version
Approximate cost of services:
$15,000.00
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Company Response

Thank you! Glad to hear that Michael was able to help and for your recommendation. Jason M. - Sales Manager

Sajjad S.
Sajjad S.
1 review Oakville, ON
10/10

Bedroom Renovating

We purchased bedroom set from your Mississauga showroom recently we were assisted by Farooq M who guide us to many choices with his knowledge and we really like the set which was delivered to our home by your delivery staff we are very pleased by the service we received we really thankfull to Farooq for his excellent assisstance

Approximate cost of services:
$2,000.00
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Company Response

Thanks Sajjad! We're so happy that Farooq and the rest of the Arrow team was able to be of such help and that you are enjoying your new bedroom set. Thank you for your business and hope to see you again soon. Michael M. - Sales Manager

R. T.
R. T.
1 review Brampton, ON
10/10

Home Decor - bedroom set and area rug

Harwinder is an incredibly friendly and helpful associate. He always had a smile on his face, and did whatever was in his power to accommodate me; and when he couldn't, he went through the proper channels to provide me with the best service. I will be recommending Arrow Furniture and Harwinder to all of my family and friends.

Approximate cost of services:
$750.00
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Company Response

Thanks RT! We are so happy that Harwinder at our Brampton location was able to go the extra mile required to service another happy customer. Thank you again for your business and your recommendations. Michael M. - Sales Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arrow Furniture

Arrow Furniture has 4 locations to serve you and are proud to be in business for over 49 years. With 4 locations in the Greater Toronto Area, Arrow furniture is positive we have the right furniture solution for you. Whether you are looking for modern, traditional, or somewhere in between, ...
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