Esther

Customer service at its best. Jawad was prompt, professional and personable. We are very happy to have found a wonderful plumber who we will not hesitate to contact again should the need arise.

I was impressed with the excellent customer service. A special shout out to Hector who was prompt, patient (as I explained my specific requirements), professional and personable, and did a great job installing our downspout. Thank you Mark and Hector.

Our bathtub needed re-caulking. From past experience, I knew that my high expectations for a smooth, even seam would be met by Robert, a master craftsman. He did not disappoint. Nobody does it better! Thank you, Robert.

I am so impressed with the customer service. Our 20 year old screen door was not closing properly. We thought a new door handle was needed. I was connected to Jim (who has helped me in the past) and, after asking a number of questions to get a better understanding of the problem, he told me how to fix it, eliminating the need and cost of a service call. You don't get that kind of stellar service anymore. THANK YOU, Jim!

I was referred to Eco Comfort Installation by a satisfied customer. I, too, was impressed with their prompt, professional and efficient service. Very pleased with the care taken throughout the installation process.

This is a company that touts awards on its website, sends their “best” service technician who then FAILED TO TAKE THE NECESSARY STEPS TO PROPERLY PROTECT THE AREA AROUND THE SINK FROM OVER-SPRAY. As a result, the bathroom cupboards, floor tiles, back splash and toilet were sprayed with paint. Never in our wildest dreams did we expect such collateral damage. We spent 5 hours in an effort to remove the over-spray. Traces of the over-spray remain to this day on the surfaces of the cupboards. The job was botched. Compensation of $25 for the damage done – unacceptable and an insult.

We are impressed with the overall professionalism of the company and its staff. With respect to the crew (Mark and Marvin) who did the job, they arrived promptly in the morning, worked efficiently, cleaned up, and took the time to show me what they had done.

As a repeat customer for different roofs, I can honestly say Luc’s Roofing is outstanding for excellence in service and customer care. Ben is an absolute pleasure to deal with. His crew are professional, courteous and polite. A powerful wind storm necessitated a new roof. Ben responded promptly to my call for help, took photos of my roof so that I could see the full extent of the problem that was not visible from the ground, provided me with colour samples of the shingles for my new roof, took precautions to protect the artificial turf on my front lawn, ensured all aspects of the roof were done properly and kept me fully informed and updated throughout the project. I would not hesitate to highly recommend Luc’s Roofing for all your roofing needs.

The caulking around our bathtub needed to be redone - where the tub meets the wall, where the wall meets the ceiling, and where the tub meets the floor . I was insistent that the finished look be smooth, even and neat. Robert was our service technician and did a fabulous job! We were impressed not only with his skills but also his engaging personality and professionalism. Thank you, Robert, for a job well done!

A few years ago, after making a number of cold calls to find/buy a certain type of door handle, I got lucky connecting with Jim at Gem Windows & Doors. He was the only person willing to assist me. Jim's knowledge and customer service skills are outstanding. So when I needed a new lock in a specific colour for the screen door, it was Jim whom I called and who once again came through for me. Jim at Gem Windows and Doors embodies excellence in customer service.

I called Luc's Roofing on two separate occasions regarding specific problems with my roof which had been done by another contractor who was not interested in helping me out. In both instances, Luc responded promptly, identified what had to be done and made the necessary repairs. It was a pleasure dealing with Luc who is a very personable guy and consummate professional excelling in providing top notch customer service.